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ROAD SIDE ASSISTANCE
Call +91 9900113820 for more information
Index What is Roadside Assistance & Features ?
Claim Process
Advantages of ICICI Lombard
Index
Claim Process
Advantages of ICICI Lombard
What is Roadside Assistance & Features ?
What is Road Side Assistance? A vehicle breakdown can be a very
challenging moment for customers. ICICI Lombard introduces a new Private Car Add-on product – Road Side Assistance to cater all on-road support requirements of the customers at a premium of ` 499 *
*Exclusive of Service Tax Available for vehicle age upto 5 Years
Technical Assistance Towing of Vehicle on breakdown/accident
Free Towing to garage upto 50 Kms from the spot of Breakdown/Accident
Alternate Battery or Jump Start On spot technician will take care of Jump
Start and/or arrangement of Alternate Battery
Flat Tyre In case of flat tyre, on spot technician will
take care of tyre change and arrange for alternate tyre, if required
Breakdown support Technical support from our technician over
phone On spot technician for Minor Repairs
Premium Benefits Alternate Travel Benefits
Free Arrangement of Alternate Travel for maximum of 2 persons in consultation with customer
Customer can avail the benefit of this cover only if the breakdown/accident spot is more than 100 Kms from the address mentioned in proposal form and repair time of vehicle at garage is more than 12 hours
Taxi Benefits Free upto 50 Kms from the breakdown spot Illustration: Customer can avail of taxi services to his
office/house while ICICI Lombard representative take care of towing of his car to the garage.
Premium Benefits Accommodation Benefits
Free arrangement of accommodation upto ` 5000 in case of vehicle breakdown/accident
Customer can avail the benefit of this cover only if the breakdown/accident spot is more than 100 Kms from the address mentioned in proposal form and repair time of vehicle at garage is more than 12 hours
Emergency arrangement Free benefits of Food, Water & First Aid
Emergency Assistance Arrangement of spare keys
Arrangement of spare key from house/office or towing of vehicle to the house/office
Emergency support
Assistance with Garage Locator & shortest route guidance
Arrangement of fuel Arrangement of emergency fuel to the spot of
breakdown/accident
Message relay to relatives/colleagues/emergency numbers Assistance in contacting emergency numbers in case of
requirement
Index What is Roadside Assistance & Features ?
Advantages of ICICI Lombard
Claim Process
Claim Process During breakdown/accident customer just needs
to call ICICI Lombard Emergency Assistance no. 1800-2666 to avail any of the benefits of Roadside Assistance product
Step 1: Call ICICI Lombard Emergency Assistance Number 1800-2666
Step 2: Select Language preference
Step 3: Press 1 for existing customer of ICICI Lombard
Step 4: Press 1 for Motor Policy Step 5: Press 2 for Roadside
Assistance and call will be attended by our executive
Index What is Roadside Assistance & Features ?
Claim Process
Advantages of ICICI Lombard
Advantages of ICICI Lombard ICICI Lombard Roadside assistance caters to all
types of emergency assistance requirement related to private car
No NCB loss on the comprehensive private car policy for availing any benefits of RSA
Premium benefits like Alternate Travel benefits, Hotel accommodation in case of delay in repair
24 x 7 support guarantee to almost every motorable road within India 60 mins response time within city 90 mins in highways 120 mins in hilly roads
Advantages of ICICI Lombard Personalized support for almost all Regional
languages at ICICI Lombard emergency assistance number
Customer as well as key family members will be constantly updated about the status of the repair
Customer can avail the benefits of Roadside assistance upto 4 incidents within the policy period
One contact number for RSA claims intimation as well as comprehensive policy claim intimation (1800-2666)
Thank You
Call +91 9900113820 for more information
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