ROAD SIDE ASSISTANCE

Call +91 9900113820 for more information

Index What is Roadside Assistance & Features ?

Claim Process

Advantages of ICICI Lombard

Index

Claim Process

Advantages of ICICI Lombard

What is Roadside Assistance & Features ?

What is Road Side Assistance? A vehicle breakdown can be a very

challenging moment for customers. ICICI Lombard introduces a new Private Car Add-on product – Road Side Assistance to cater all on-road support requirements of the customers at a premium of ` 499 *

*Exclusive of Service Tax Available for vehicle age upto 5 Years

Technical Assistance Towing of Vehicle on breakdown/accident

Free Towing to garage upto 50 Kms from the spot of Breakdown/Accident

Alternate Battery or Jump Start On spot technician will take care of Jump

Start and/or arrangement of Alternate Battery

Flat Tyre In case of flat tyre, on spot technician will

take care of tyre change and arrange for alternate tyre, if required

Breakdown support Technical support from our technician over

phone On spot technician for Minor Repairs

Premium Benefits Alternate Travel Benefits

Free Arrangement of Alternate Travel for maximum of 2 persons in consultation with customer

Customer can avail the benefit of this cover only if the breakdown/accident spot is more than 100 Kms from the address mentioned in proposal form and repair time of vehicle at garage is more than 12 hours

 

Taxi Benefits Free upto 50 Kms from the breakdown spot Illustration: Customer can avail of taxi services to his

office/house while ICICI Lombard representative take care of towing of his car to the garage.

Premium Benefits Accommodation Benefits

Free arrangement of accommodation upto ` 5000 in case of vehicle breakdown/accident

Customer can avail the benefit of this cover only if the breakdown/accident spot is more than 100 Kms from the address mentioned in proposal form and repair time of vehicle at garage is more than 12 hours

Emergency arrangement Free benefits of Food, Water & First Aid

Emergency Assistance Arrangement of spare keys

Arrangement of spare key from house/office or towing of vehicle to the house/office

  Emergency support

Assistance with Garage Locator & shortest route guidance

 Arrangement of fuel Arrangement of emergency fuel to the spot of

breakdown/accident

Message relay to relatives/colleagues/emergency numbers Assistance in contacting emergency numbers in case of

requirement

Index What is Roadside Assistance & Features ?

Advantages of ICICI Lombard

Claim Process

Claim Process During breakdown/accident customer just needs

to call ICICI Lombard Emergency Assistance no. 1800-2666 to avail any of the benefits of Roadside Assistance product

Step 1: Call ICICI Lombard Emergency Assistance Number 1800-2666

Step 2: Select Language preference

Step 3: Press 1 for existing customer of ICICI Lombard

Step 4: Press 1 for Motor Policy Step 5: Press 2 for Roadside

Assistance and call will be attended by our executive

Index What is Roadside Assistance & Features ?

Claim Process

Advantages of ICICI Lombard

Advantages of ICICI Lombard ICICI Lombard Roadside assistance caters to all

types of emergency assistance requirement related to private car

No NCB loss on the comprehensive private car policy for availing any benefits of RSA

Premium benefits like Alternate Travel benefits, Hotel accommodation in case of delay in repair

24 x 7 support guarantee to almost every motorable road within India 60 mins response time within city 90 mins in highways 120 mins in hilly roads

Advantages of ICICI Lombard Personalized support for almost all Regional

languages at ICICI Lombard emergency assistance number

Customer as well as key family members will be constantly updated about the status of the repair

Customer can avail the benefits of Roadside assistance upto 4 incidents within the policy period

One contact number for RSA claims intimation as well as comprehensive policy claim intimation (1800-2666)

Thank You

Call +91 9900113820 for more information