stephen-kwan documents

Tsring-hua University Workshop File 2 of 2 12/07/12
Documents Tsring-hua University Workshop File 2 of 2 12/07/12
Yuan Ze University - Service Design Basics, 12/6/2012
Documents Yuan Ze University - Service Design Basics, 12/6/2012
SIGSVC 2011
Business SIGSVC 2011
Kwan History of Computing 2011
Business Kwan History of Computing 2011
Some Thoughts on Value Propositions and Service Patterns
Business Some Thoughts on Value Propositions and Service Patterns
Kwan SJSU IES Russian Group 10/26/2011
Business Kwan SJSU IES Russian Group 10/26/2011
Kwan US Trade in Services
Business Kwan US Trade in Services
Introduction to SSMED for 119A, Nov 2012
Business Introduction to SSMED for 119A, Nov 2012
IBM SJSU 2011
Business IBM SJSU 2011
Interntional Symposium On Service Systems Science 2012 Kwan
Business Interntional Symposium On Service Systems Science 2012 Kwan
KwanCaseStudyICES2011
Education KwanCaseStudyICES2011
IJCSS 2012 Work Shop - An MBA Course on Service Innovation
Business IJCSS 2012 Work Shop - An MBA Course on Service Innovation
Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan
Business Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan
Service Design International Workshop, Tokyo, Japan, December 20th, 2011
Business Service Design International Workshop, Tokyo, Japan, December 20th, 2011
IBM Service Science & Innovation Community of Practice 3/6/2012
Business IBM Service Science & Innovation Community of Practice 3/6/2012
Using Analogies to Frame a Value Proposition
Education Using Analogies to Frame a Value Proposition
Serviceology 2013: Fundamental Concepts and Premises of Service Science
Technology Serviceology 2013: Fundamental Concepts and Premises of Service Science
Tsing-hua University Workshop 12/07/12 File 1 of 2
Documents Tsing-hua University Workshop 12/07/12 File 1 of 2
Moving from B2X to B2X2Y Value Propositions in Service System Networks
Business Moving from B2X to B2X2Y Value Propositions in Service System Networks
Kwan 2012 Research Projects Topics
Business Kwan 2012 Research Projects Topics
Maintaining Consistent Customer Experience in Service System Networks
Business Maintaining Consistent Customer Experience in Service System Networks