VIETNAMTDC200FA

Professor S. MarshallLinda Fraccaro , Roujin Khanbolooki, Kim Nguyen, Kristelle Valino

23 March 2015

Mr. Bai Tsang & Ms. Wei Tsang visit

TABLE OF CONTENTPART 1

IntroductionMeet our clients

Country OverviewWeather & ClimateFood & BeveragesCulture & Customs

Shopping & EntertainmentAttractions

MapTravel Advisories

PART 2Tour Package Recommendation

Work Citation

INTRODUCING VIETNAM

“Astonishingly exotic and utterly compelling, Vietnam is a country of breathtaking natural beauty with an incredible

heritage that quickly becomes addictive” – Lonely Planet

MR. BAI TSANG

Also known as: Brandon Tsang

Male, 51 years of age Canadian citizen Executive chef at the Trump

Hotel Loves culinary and gaining

culinary experiences

MEET OUR CLIENTSMS. WEI TSANG

Also known as: Wendy Tsang Female, 49 years of age Canadian citizen Fashion designer Interested in unusual fabrics

Brandon and Wendy Tsang are siblings who wish to explore more of the unique

cultures of the world.Based on their MNE’s, we arranged for

them a trip to Vietnam, where it is rich in culture and a place that challenges the sophisticated palate and has a wide

range of local hand-made fabric to inspire the creative fashion designers.

COUNTRY OVERVIEW

Capital City Hanoi (HAN)Other Major Cities:Hue (HUI)Da Nang (DAD)Hai Phong (HPH)Nha Trang (CXR)Ho Chi Minh City or Saigon (SGN) Vietnam has 3 regions: Northern, Central Highlands, & Southern. The Southern Region is also subdivided into Southern West & Southern East regions.

Language: Vietnamese (English – preferred 2nd language, French, Chinese, Khmer)

Currency: Đồng

Time Zone: UTC+7

Voltage: 220 volts (universal adapter recommended)

TiếngViệt

CLIMATE &

WEATHER

Northern RegionWinter: 5-6C, Summer: 35C

Mountainous region may drop to -0CAugust - November: Rainy

February- March- Light Rain

Central HighlandHigh Temperature all yearHumid during middle of yearColder in November-AprilOct – Dec: Flooding may occur

Southern Region25-30C Average Temp.

Dry Season: November-AprilRainy Season: May-October, heavy

& short rainfall occurs in mid afternoon

TOP TIPS FOR YOUR TRIP

Crimeso Armed robbery/thefts (bag slashing)o Threats of physical injuryo Credit card fraud, scams, piracyo Traffic accidents

Health*Vaccination requiredo Dengue fever, Measles, Avian Influenza

(“bird flu”)Natural Disasters The rainy (monsoon) seasono Jun – Sep, in the Northern & Southern

Regionso Oct- Nov in the Central Region, severe

rainstorms can cause flooding and landslides

Typhoonso Jun – Dec, affect primarily Central &

Northern VN

TOP TIPS FOR YOUR TRIPTippingo Hotels, restaurants, taxis and bars – not expected, but a small change is appreciated for

excellent serviceo Guides – a few dollars on day trips is sufficient, more for longer trips if the service is good;

Bargainingo Is essential but not for everything;o Haggle when shopping in market places, small shops and when arranging local transport

like cyclos (bicycle rickshows) & xe om (motorbike taxis);o Hotels may take discount if you ask for it;o Restaurants prices are fixed.

Eatingo Local restaurants – tend to be purely functional décor & even look scruffy, but the food is

fresh and delicious;o International restaurants – in tourist areas many serves up Western & Asian food Often the local food is ‘toned down’ and not that authentic in these places;o Street food – pavement kitchen offer cheap and often incredibly tasty local grub.Etiquetteo When dining it’s customary for the most senior diner

to pay for everyoneo Remove your shoes when entering a private houseo Don’t pat or touch an adult or child on the heado Avoid pointing your feet at people or sacred objects

(e.g. Buddhas)

TASTE THE FLAVOUR OF EACH REGION

PHO BOFamous Vietnamese Noodle Beef SoupOriginates from Ha Noi, Northern VN

BUN BO HUERice Vermicelli Spicy Soup

Originates from Hue, Central VN

CANH CHUASour Soup

Indigenous to the Mekong Delta (southwest VN) made with fresh & vegetable of this region.

BANH XEOSizzling Cake

Vietnamese style crepes, Southern VN

TASTE THE FLAVOUR

BANH CUONSteamed Rolled Cake

Originates from Thanh Tri, Northern VN

BANH MI THITVietnamese Baguette SandwichA product of French Colonialism

GOI CUONVietnamese Summer Roll

Wrapped in thin rice paper, originates from Southern VN

BUN THIT NUONGVietnamese Style Grilled PorkOriginates from Southern VN

DID YOU KNOW…?

Nuoc Mam, “Vietnamese Dipping Sauce” or “Vietnamese Fish Sauce” is a staple in Vietnamese cuisine. It is commonly sweet, sour, savoury and/or spicy.Most Vietnamese people like to have nuoc mam with every meal.

DID YOU KNOW…?

Nuoc Mam, “Vietnamese Dipping Sauce” or “Vietnamese Fish Sauce” is a staple in Vietnamese cuisine. It is commonly sweet, sour, savoury and/or spicy.Most Vietnamese people like to have nuoc mam with every meal.

VIETNAMESE DRINK

S

BIABeer

(i.e. Saigon Export)

TRATea

Drink it hot or iced

BIABeer

(i.e. Saigon Export)

NUOC MIASugar Cane Juice

Freshly squeezed & add ice

CA PHECoffee

Hot dripped coffee or iced coffee w/ condensed milk

RUOU NEPSticky Rice Wine

Contains about 29.5% alcohol

NUOC DUA TUOIFresh Coconut Water

Drink it straight from the coconut

NUOC CHANH MUOISparkling Vietnamese Limeonade

Sour, sweet & salty, hits the spot on a steamy hot day

SINH TO TRAI CAIFruit Smoothie

Jackfruit, avocado, sour sop etc. w/ ice & condensed milk

VIETNAMESE DRESS

AO DAI the Vietnamese national costume, most commonly worn by women. It is a body-fitting silk dress worn over wide pants. Ao means tunic (or a piece of clothing worn on the upper part of the body) and dai means long. Therefore, “ao dai” is translated as long dress.

HOLIDAY CELEBRATIONS

VIETNAMESE NEW YEARS

MID-AUTUMN MOON FESTIVAL

TET is the most important celebration in Vietnamese culture.Tet is the abbreviation of TET NGUYEN DAN which means the first morning of the first day of the new period. It marks the beginning of a new Year on the lunar calendar & the beginning of Spring. Traditional practices are observed in preparation and during this 3 day celebration. Stores & public services are closed at 4:00 o’clock pm on Tet Eve.Practices includes wearing new clothes, eat TET food, visiting families, temples, churches, children receives lucky money & more.

TRUNG THU (Mid-Autumn Festival) is a harvest festival. It is considered the second-most important holiday tradition. It is almost known as the Moon Festival or Harvest Moon Festival, a time to enjoy the successful reaping of rice and wheat with offerings made in honour of the moon and an occasion for outdoor reunions among loved ones to eat mooncakes & watch the moon, a symbol of harmony & unity. Children participates in parades with lanterns of various forms & colours, & don masks.

SACR

ED S

ITES

NHA THO DUC BANotre-Dame Cathedral

Located in downtown Saigon, built in 1863 for French colonialists

CHUA THIEN MUThien Mu Pagoda

Located in Hue, , this historical temple has 7 stories & the tallest religious building in VN

TUONG DUC ME LA VANGShrine of Our Lady of La Vang

The shrine refers to a reported Marian apparition at a time Catholic were persecuted & killed

CHUA MOT COTOne Pillar Pagoda

A historical Buddhist temple in Ha Noi, regarded alongside the Perfume Temple, one

of Vietnam’s 2 most iconic temples.

CHUA HUONGPerfume Pagoda

A vast complex Buddhist temples & shrines built into the limestone Huong Tich mountains. A site of a religious festival which draws large numbers

of pilgrims from across VN

The major religious belief is Vietnamese Ancestry/folk religion. Buddhism is second largest then Christianity.• Modest attire

should be worn when visiting religious place of worships.

• The Vietnamese Ao Dai is usually worn when participating in religious celebrations.

LOCAL SOUVENIR

Non La “Vietnamese Rice Hat” can serve numerous uses such as a personal sun proof, a basket for women going to market, a fan of a ploughman in hot summer days, or even a keepsake to memorize. The image of a young lady wearing Non la and Ao dai is a beautiful symbol of Vietnam; Non la is also an object which, as part of the national spirit, closely links Vietnamese people, so many travellers enjoy taking a Non la as a special souvenirs from Vietnam.

LOCAL SOUVENIR

Tranh Lua “Vietnamese Silk painting” In Vietnam, the painting is made on the silk canvas. The delicate white colour found in the sky, water or human portraits, is the colour of silk. Colours and silk background give the paintings such a harmony with the nature.

SPORTS ENTERTAINMENT

The most popular Vietnam sport is soccer. The sports of Vietnam are played by the young people and the country has a number of sports club and training centers for the training of budding sportspeople.

There are big celebrations even when

Vietnam National Football Team loses but

scores a goal against foreign competitors.

Betting on soccer is a major pass time.

SPORTS ENTERTAINMENT

A sport uniquely Vietnam’s is Vovinam, a Vietnamese martial art. It is practiced with or without weapons. The art is based on the principle of hard and soft interaction. It includes the training of the body, mind and uses the force and reaction of the opponent. The disciple requires training in attack and defense techniques in addition to form, combat and traditional wrestling.

THE NIGHTLIFE

Saigon is awash with street food vendors. Clubs and bars, varying from tiny, gloomy establishments to some very upmarket venues. Most of the nightlife is in Saigon concentrated in District 1.

Imported drinks are considerably more expensive than local ones and alcohol sold in the more exclusive places is even more expensive again. The dress code is generally very relaxed with no restrictions on jeans or trainers.

ATTRACTIONSFor our clients

Ha Noi Cooking Centre44 Chau Long Street, Ha Noi, Vietnam

www.hanoicookingcentre.comfor Mr. Brandon Tsang’s interest in culinary

Description – At Hanoi Cooking Centre we care about all things culinary is a cooking school, and cafe. (Man-made attraction)

Entrance Fee - $59.00 USD

Hours of Operation – Daily Monday to Sunday; morning class & tour begins at 0900 hr. & an afternoon class (time varies by day)

Appeal to Tourist - Hanoi Cooking Centre offers hands-on cooking classes and short courses in a relaxed atmosphere, designed by chef Tracey Lister, co-author of KOTO - A Culinary Journey Through Vietnam.

At Hanoi Cooking Centre you can take part in:1. Vietnamese & International Cooking

Classes2. Street Eats and Market Tours3. Corporate Team Building Classes

Hoi An Silk Village28 Nguyen Tat Thanh, Hoi An, Vietnam

www.hoiansilkvillage.comfor Ms. Wendy Tsang’s interest in fabric

Description - Discover Vietnam's long history of making silk with a half-day tour in Hoi An. Explore the silk village, seeing how silkworms are taken care of and how their cocoons are transformed into beautiful and elaborate handicrafts. Then enjoy lunch in the garden.

(Man-made & natural creation)Entrance Fee - $19.00 USDHours of Operation - 0900 hr to 1800 hrAppeal to TouristOffers 2 daily tours (morning & afternoon), has English-speaking guideTour includes: • Visit traditional house holding 100 Ao Dai and costumes from VN’s 54 different ethnic group; • Visit traditional mulberry garden • Tour silkworm breeding house & learn how to feed & nurture silkworms as well as the cocoon-

weaving process• Discover traditional textiles and learn about their weaving techniques• Visit the silk showroom & tailor shop and learn how to differentiate between true and artificial

silk, experts can help custom tailor a suit/dress for you• Relax in the mulberry garden and enjoy a special local meal

Ben Thanh MarketFor both Brandon & Wendy Tsang

Ben Thanh MarketAddress: District 1, Duong Le Loi va Tran Hung Dao, Ben Thanh, HCM City, Vietnam

for Brandon & Wendy TsangDescription – The most central of all the markets, teeming Ben Thanh and its surrounding streets comprise one of the city’s liveliest areas. Everything that’s commonly eaten, worn or used by the Saigonese is piled high: vegetables, dried fruit, meats, spices, scorpions in alcohol, sweets, tobacco, clothing, one-day suits, wristwatches, jewellery, hardware and more spill forth from a profusion of stalls. Souvenir items can be found in equal abundance. Vendors are determined and prices usually higher than elsewhere, so bargain vigorously (although some stalls have 'Fixed Price' signs).

Entrance Fee – N/AOpening Hours – 0700 hour to 1900 hour, Night market on the street – starts at 1800 hour

Appeal to Tourist – centrally located, easy access to city hotels and has everything & anything to bargain at a low price

MAP Ha Noi (HAN)

Hue (HUI)

Hoi An Silk VillageDa Nang (DAD)

Nha Trang (CXR)

Saigon (or HCM City) (SGN)

Red River

Hai Phong (HPH)

Ha Noi Cooking Centre

South China Sea

Cuu Long River

Mt. Phan Xi Pang

Gulf of Thailand

Legend Major gateway cities Bodies of Water Attractions

Ben Thanh Market

Part 2

CLASSIC VIETNAMFrom Ha Noi to Saigon

Tour Name CLASSIC VIETNAMG Adventures Tour OperatorMAP ROUTE

10 days from Ha Noi to Ho Chi Minh City

From $1002 CAD ppSail through limestone karsts aboard a traditional junk boat

and walk the streets of imperial capitals. From vibrant Hanoi, the natural beauty of Halong Bay, the atmospheric imperial

capital of Hue and the charms of Hoi An to the modern day life of Saigon, experience the energy of Vietnam in 10 jam-packed days. An experienced CEO will lead you to must-see highlights

but allow plenty of time for you to do your own thing.

CLAS

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VIET

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, G

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TOUR DATE APRIL 29th, 2015 Day 1 Hanoi

Arrive at any time.Day 2 Hanoi/Ha Long

Enjoy a Ha Long Bay cruise on a junk boat with visits to a cave and an island lookout. Savour a seafood lunch & dinner.

Day 3 Ha Long/Hue Cruise back to the port and take a private van to Hanoi. Enjoy some time in the city before an

overnight train to Hue.Day 4 Hue

Guided tour of the Imperial Citadel, Royal Tomb and Tien Mu Pagoda. Optional countryside motorbike tour.

Day 5 Hue/Hoi An Drive the Hai Van pass. Take advantage of Hoi An's many options over the 2.5 days in town. Opt for

a cooking class, riverboat trip, bike ride, beach time, tailor visit or My Son ruins.Day 6 Hoi An

Spend two full days exploring all Hoi An has to offer. Dive into the culture, hang out on the beach or get clothes tailor-made in one of the many shops around town. Enjoy a noodle making

demonstration and lunch at Oodles of Noodles, a Planeterra-supported project.Day 7 Hoi An

Spend two full days exploring all Hoi An has to offer. Dive into the culture, hang out on the beach or get clothes tailor-made in one of the many shops around town. Enjoy a noodle making

demonstration and lunch at Oodles of Noodles, a Planeterra-supported project.

Day 8 Hoi An/Ho Chi Minh City Fly from Hoi An to HCM City with free time to explore this hectic city.

Day 9 HCM City Enjoy a guided tour of the Cu Chi Tunnels and learn more about the Vietnam War. Use free time in

the afternoon to explore sprawling Ho Chi Minh City.

Day 10 HCM City Depart at any time.

AIR TRANSPORTATION

Date Flight Operated by

Dep Arr Stop Duration Cabin

27Apr15 CX829 Cathay Pacific

YYZ 01:45 HKG 05:00+1

0 20:55 Economy (K)

28Apr15 KA297 Dragonair HKG 08:40 HAN 09:40 0 Economy (K)

ITINERARY DETAILSCarrier: Cathay Pacific Airlines

Date Flight Operated by

Dep Arr Stops Duration Cabin

10May15 CX1790 Cathay Pacific

SGN19:00

HKG 22:45

0 39:30 Economy (K)

11May15

CX888

CX7042

Cathay PacificWestjet

HKG 00:30+1YVR16:00+1

YVR21:25YYZ23:30+1

0

0

Economy (K)Economy(K)

Outgoing

Returning

AIR TRANSPORTATION

Passenger Fare Carrier Surcharges

Taxes/Fees/Charges

Total Fare

Adult x 2 CAD 1,915.00 CAD 74.80 CAD 88.75 CAD 4,157.10

Total FareCAD 4,157.10

FARE DETAILS

DOCUMENTATION REQUIREMENTS

Entry & Exit requirements A valid Canadian Passport (dual citizenship

recognition is limited, use your CDN passport)

A tourist visa A return ticket Registration with local police Health screening (upon entering the

country) Vaccination Shots (i.e. yellow fever,

hepatitis, etc.; see your family doctor) Cash: VN Dollars or US Dollars

NOTE: Canadian consular officials cannot intervene on your behalf if you do not meet

entry requirements. The following information on entry and exit requirements has been

obtained from the Vietnamese authorities. However, these requirements are subject to

change at any time. It is your responsibility to check with the 

Embassy of the Socialist Republic of Vietnam for up-to-date information.

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Mr.

Bai

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Ms.

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Motivation Needs and ExpectationsIn order to choose a package that would fit our clients’ MNEs we must

qualify the MNEs of our clients. We understand that they want to travel for 2 weeks in April and that they want to see as much of the area as possible. The profile & interests of the clients is outlined in Slide #4.

GAdventures has a tour in Vietnam available in April, the month which our clients chose to travel. This package is most fitting for our traveling clients because this 10 day trip which starts from Hanoi, to Hue, Hoi An, and stopping in Ho Chi Minh City, because it includes a cooking class which caters to Mr. Tsang, a chef, offers tasting tours experiencing different cuisine for his interest in the culinary. This package also includes tours which matches the interest of Ms. Tsang, a fashion designer, as she will get to explore Hoi An city, go to fashion boutiques where they can get clothes tailor-made. The tour is also designed to offer free time to explore the cities they are in for that day, which is a perfect opportunity for Mr. and Ms. Tsang to experience as much as possible!

HAVE A SAFE JOURNEY!

References"9 Must-Try Vietnamese Drinks." 9 Must-Try Vietnamese Drinks. N.p., n.d. Web. 12 Mar. 2015."20 Vietnamese Dishes You Should Know." 20 Vietnamese Dishes You Should Know. N.p., n.d. Web. 11 Mar. 2015."About Us." Hoi An Silk Village. N.p., n.d. Web. 16 Mar. 2015."Cathay Pacific Online Booking." Cathay Pacific Online Booking. N.p., n.d. Web. 19 Mar. 2015."Classic Vietnam Hanoi to Ho Chi Minh City." G Adventures. N.p., n.d. Web. 14 Mar. 2015."Country Travel Advice and Advisories." Travel.gc.ca. N.p., n.d. Web. 15 Mar. 2015.Dieu Linh, Phan, and Nguyen Vu Hanh Dung. "Vietnam Weather- Climate." Guide Vietnam. Guide Vietnam, 1 Jan. 2007. Web. 7

Mar. 2015. <http://www.guidevietnam.com/travel/weather.html>Government of Canada. “Vietnam .” Government of Canada: Travel. n.p. 26 Feb 2015. Web. 03 Mar. 2015."Ha Noi Cooking Centre." Ha Noi Cooking Centre. N.p., n.d. Web. 16 Mar. 2015."Ho Chi Minh City Nightlife." Nightlife in Ho Chi Minh City. N.p., n.d. Web. 21 Mar. 2015."Facts & Stats.” Frontline Word. WGBH Educational Foundation. Web. 7 Mar. 2015. <http://www.pbs.org/frontlineworld/stories/vietnam/facts.html>Fast Facts Vietnam.” Friendly Planet Travel. Web. 7 Mar. 2015. <http://www.friendlyplanet.com/facts/vietnam.html>"Quang Ninh Pocketed 2 Golds at National Youth Vovinam Tour." Talk Vietnam. N.p., 18 June 2014. Web. 12 Mar. 2015.Stewart, Iain, Brett Atkinson, Damian Harper, Nick Ray. Vietnam. 12th Ed. Victoria: Lonely Planet, 2014. Print."Vietnam Sports." Vietnam. N.p., n.d. Web. 18 Mar. 2015."Vietnamese Silk Paintings." Vietnamese Silk Paintings-Vietnam Silk Artwork-Oriental Asian Silk. N.p., n.d. Web. 11 Mar. 2015.Wilson, Allan. “An Introduction to Vietnamese Food.” Live Less Ordinary: Lifestyle and Travel in Asia, 26 Oct. 2013. Web.

03 Mar. 2015.