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With air transport looking ahead to major growth in passenger numbers, what needs to be done to tackle the challenges of capacity? How can tomorrow’s industry be more agile? How might the industry best embrace the end-to-end, proactive and intuitive capabilities of so-called self-service 2.0, as well as better ways of adapting to irregular operations with predictive analytics and A-CDM? And what developments will we see in air transport’s application of tablets and mobile devices, along with wearable computing use by agents? www.sita.aero/surveys The capacity for innovation - tomorrow's airport experience: Jim Peters, Chief Technology Officer, SITA
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JIM PETERS
Chief Technology Officer,
SITA
AT THE AIRPORT: THE DIGITAL TRAVELER AND
DIGITAL WORKER
WearablesHigh-Speed WIFI
And WirelessTablets
Smartphones
WEARABLE COMPUTING – GOOGLE GLASS
• Currently developing applications to read flight, passenger & bag tag
information on Google Glass
SIXTH SENSE | VIRGIN ATLANTIC TRIAL
2012 Air Transport IT Summit4
WEARABLE COMPUTING – BIOMETRIC
AUTHENTICATION
• The Nymi – based on your Cardiac rhythm signature
PROXIMITY-BASED SERVICES
Apple iBeacons
Qualcomm
PayPal Beacon
SticknFind
An app is required
Beacons are opt-in. Users must have an app installed and bluetooth enabled.
An app must know to search for its beacons. Not any beacons but beacons that are known to it.
The physical world becomes digital
COMMON USE. REGISTER AIRPORT BEACONS AT…
www.developer.aero/beaconregistry
Reduce cost & complexity of deployment
Introduce standard beacon types and data definition
to encourage reuse
Provide a simple to use API to discover beacons and
get meta-data about beacons
Provide tools to airport operators and beacon owners
to visualize and track beacons
Be vendor agnostic; the service should work with beacons
from any vendor
IN COLLABORATION WITH ACI & IATA: SITA AIMS TO PROMOTE BEACON USE IN THE INDUSTRY
Technology research and incubation for the
Air Transport Industry
DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request only.
Source: presentation of Jim Peters, SITA at the 2014 SITA
Air Transport IT Summit, Brussels.
2014 Air Transport IT Summit