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The Basics of Social Marketing 11 Explore Minnesota Tourism Conference

Social Media-Explore MN Tourism Conference

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  • 1. The Basics of Social Marketing
    2011 Explore Minnesota Tourism Conference
  • 2. Just trying it out
  • 3. No, you cant make me
  • 4. Agenda
    Understanding social media
    How to interact
    Social Channels
    Setting a strategy
    Time saving tools
    Questions/Answers
  • 5. 40 Years Ago We Were Pretty Restricted To The Media We Could Consume
    +
    +
  • 6. Today We Have Thousands of Different Media At Our Disposal
  • 7.
  • 8. Its not so much
    about TECHNOLOGY
  • 9. Social media is about PEOPLE
  • 10. Broadcast Media versus Social Media
    VS
  • 11. You Already Have the Skills
    You Just Do It Offline
    Meeting people
    Building relationships
    Asking questions
    Answering questions
    Building trust
    Building a reputation
  • 12. Dont be this guy
  • 13. What to Talk About
    70-20-10 Rule
    70% Share resources
    20% Collaborations
    10% Me
    10%
  • 14. LinkedIn is the Office
    Facebook is the Barbeque
    Twitter is the Conference
  • 15. GOLDEN RULE: Dont post anything you wouldnt want your mom to read in the newspaper
  • 16. Dont Be Afraid to Fail
    Dont be afraid to fail
  • 17. Why Is Social Media Important
    76% of consumers don't believe that companies tell the truth in advertisements (Yankelowich)
    89% trust the recommendations of other consumers in the travel industry (Forrester Research/Intelliseek)
    52% don't trust the website that sells the travel (Benchmark group)
    Facebook fans are 41% more likely than non-fans to recommend a product they are a fan of to their friends (Syncapse)
  • 18.
  • 19. 596,371,760 Users
    Credits: Amodiovalerio Verde
  • 20.
  • 21. Personal Profile
    Facebook Group
    Business Page
    Friends
    Members
    Fans
  • 22.
  • 23.
  • 24. Best Practices
    • Make fans feel special (rewards, coupons, inside scoop)
    • 25. Elicit compelling conversations
    • 26. Utilize tabs for creating applications
    • 27. Integrate with other channels
    • 28. Pay attention to your statistics
    • 29. Use outside media to promote page