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On December 3rd, 2014, in excess of 200 delegates gathered for a Tourism Occupational Standards Conference to seek an effective mechanism for Vietnam tourism human resources development by establishing a strong partnership between the public and the private sector.
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1
December 2014
Introduction of the
ASEAN Mutual Recognition Arrangement
for Tourism Professionals (MRA-TP)
Conference on Vietnam Occupational Tourism Standards / MRA-TP
2
What is the purpose of MRA-TP?
Kai Partale
• To increase the international
mobility of tourism labour across
the ASEAN region in line with
ASEAN policy.
• Address the imbalance between
supply and demand for tourism
jobs across the ASEAN region
• Establish a mechanism for the
free movement of skilled and
certified tourism labour across
the ASEAN region
• Contribute to improving quality
of tourism products and services
and raise standards
Strategic Direction 2
Increase the quality of services and human resources in the Region
Strategic Action 2.1
Develop a set of
ASEAN tourism
standards with a
certification process
Strategic Action 2.2
Implement the MRA on
ASEAN Tourism
Professionals and its require-ments
Strategic Action 2.3
Provide opportuni-
ties for increased
knowledge and skill develop-
ment
Vision & Strategic Direction for ASEAN Tourism
3
TNA
Kai Partale
BENEFITS OF MRA FOR PROFESSIONALS • Facilitate mobility of professionals based on qualification/ certificate
• Enhance conformity of competency based training/education
• Recognise skills of tourism professionals
• Improve the quality of tourism human resources
• Enhance the quality of tourism products and services
4
TNA
Kai Partale
BENEFITS OF MRA-TP FOR EDUCATION
AND TRAINING PROVIDERS • Clear set of standards for development of training programmes
• Competency-based training/assessment for preparing trainees for industry
• Range of job-based qualifications based on common labour divisions
• Opportunity to become one of the preferred education and training
providers for VTCB/VTOS qualifications
5 Kai Partale
BENEFITS OF MRA-TP FOR GOVERNMENT • Reduced costs
• Increased competitiveness
• Increased market access
• Freer flow of trade
6
ASEAN Tourism Qualifications Equivalence Matrix
Kai Partale
• Concept of a qualification
equivalents mechanism is
centred on resolving the need
for a device that can provide a
comparative understanding of
the scope, content and
equivalent value of a tourism
qualification awarded in any one
of the ASEAN Member States.
• Need to consider the equivalent
value of an award will arise
each time a qualified tourism
professional in an ASEAN
country makes an application to
become registered as a regional
tourism professional.
7 Kai Partale
ESCO is the multilingual classification of European Skills, Competences,
Qualifications and Occupations; ESCO classification identifies and
categorises skills, competences, qualifications and occupations relevant for
the EU labour market and education and training; It systematically shows the
relationships between the different concepts.
8
European
Skills Passbook
Kai Partale
https://ec.europa.eu/eures
• Allows jobseekers to specify
which skills they have obtained
where, making it easier for
employers to find exactly what
they are looking for.
• As a jobseeker it can be difficult
to explain and prove to
employers what a specific role
in another country meant in
practice.
• Employers have trouble
understanding what skills a
potential employee has, just by
looking at their CV.
• European Hospitality Skills
Passport offers an effective and
easy-to-use solution.
Vietnam
needs
to…
Set up National Tourism
Professional Board (NTPB)
Ensure sufficient
trainers and
assessors/verifiers in place
Expanding
Knowledge and
Understanding
Have an online
Qualification &
Registration
system in place
Ensure sufficient
Assessment Centres are
ready
Establish full
Qualification
Framework
Be linked to
ASEAN
Tourism
Professionals
Registration
System (ATPRS)
Vietnam
Skills /
Training
Needs
Assess-
ment
Vietnam
Tourism
Occupational
Standards / Qualifications mapped against
ASEAN standards
MRA-TP
Handbook
Guide for Tourism Education &
Training Providers
Guide for Tourism
Professionals
Guide for Tourism &
Hospitality Organisations http://mra.esrt.vn
13
AWARENESS RAISING WORKSHOPS • Supported Vietnam National Administration of Tourism to organise 3 MRA-
TP Introduction Workshops in HCMC, Da Nang and Hanoi in 2013
• Over 200 VTOS trainers in 7 refreshment trainings informed
• Introduced the MRA-TP concept in 7 VTOS dissemination workshops to
over 400 stakeholders from colleges, public and business sector
13 Kai Partale