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What is World Usability Day
It is about making our world work better.
Reaching out to the common citizen and spreading the message
We don’t have to put up with products and services that don’t work well!!!
Devoted to creating global awareness around
people’s rights to having things that work.
The activities are focused around the issues
of how Usability effects society.
Who said users don’t matter?
World Usability Day promotes the value of usability, user
centered design, and your right to have things that work better.
To find out more and see what’s happening in your city on
November 14th go to www.worldusabilityday.org.
Sponsors:
Human Error is a Misnomer
1. Create local showplaces that feature the best projects, research and knowledge in creating better user experiences.
2. Publish news articles that raise awareness of average citizens to demand more usable products, services and technology.
3. Fost local grass-root projects that can make a visible impact
4. Broaden awareness of user experience as a field and its value in improving our lives.
What we do
World Usability Day Boston
Event Hosts: Museum of Science, Boston
Boston UPA Planners: Chris Hass Susan Robison Chauncey Wilson Susan Rice
Museum of Science, Boston
Alarm Clock Alley Rally
Exhibit/Activity Description: Usability volunteers interviewed
visitors about how long it would take to set the time on six different alarm clocks
Visitors then were timed while they set the alarms and interviewed about the outcomes
Visitors were encouraged to discern what specific factors affected speed and accuracy
• Hand’s On Usability Introduction
Stand-alone exhibits/activities for visitorsCreated by UPA BostonSix stations offered simultaneous explorationUsable data collected during the day
Goals & Outcomes: Visitors rated this as highly enjoyable Visitors stated it was educational Kids and parents continued discussions
on related topics all day Actual data findings collected and
analyzed Results were surprising Visitor interest surprised Museum staff Museum stated “We need more of this-
permanently”
Doors to Usability
Exhibit/Activity Description: Visitors saw photos of real-world
doors and used hand-held voting equipment to vote on which way the door would open
Voting results were tabulated in real time and shown to the group
Usability volunteers then revealed “the answer” and led discussions about ergonomics, design, and human perception cues
• Hand’s On Usability IntroductionStand-alone exhibits/activity for visitorsBy UPA Boston & Mitre Corporation¼ scale doors created from digital photos and foam coreMachine Dreams voting devices
Goals & Outcomes: Visitors rated this as highly enjoyable Visitors stated it was educational Kids did not try to “game” the system
but parents did Actual data findings collected and
analyzed Visitor interest surprised Museum staff Museum stated “We need more of this-
permanently” Machine Dreams thrilled to get
feedback, exposure and advice
Touchscreen Voting
Exhibit/Activity Description: Visitors used full size prototype
touchscreen voting machines to cast ballots in hypothetical elections
MIT students and volunteers collected data and interviewed visitors
Data used to inform Federal recommendations for touchscreen voting
• Real-World Usability Introduction
Stand-alone exhibits/activity for visitorsCreated by MIT Media LabResearch-based touchscreen voting devices set up onsite Visitors cast ballots and were interviewed
Goals & Outcomes: Older visitors especially enjoyed this Visitors stated it was educational Participants stated “I had no idea what
the fuss was about until I accidentally voted for the wrong guy. NOW I know what the fuss is about!”
News teams covered this exhibit extensively
Consumer
Patient Partient Family Family Caregiver Elderly Professional
Doctor Nurse/Caregiver
Business/Industry
HospitalNursing
Home/Rehab/FaclilityInsurance Companies EHR
Academia/Research
Medicine Medical Devices
Government Orgs
Medicare/Medicaid
NGO
Doctors without Borders
World Usability Day Communities of InterestHealthcare
Online Global Projects
WUD has established a richer community by bringing working user research professionals together online as well as in person, social media has helped.
• WUD’s 2008 Global Transport Challenge was designed to raise awareness and involvement through social networking and online activities about how transportation is used and how it impacts the environment.
Global Community
Reach out to people in all countries bring awareness everywhere Rwanda, South Korea, Dubai, Iceland, Peru,
Singapore, Canary Island, Iran, Poland, Russia, India, Cypress, Chile, Peru
Global Awareness
Use social media to keep up an ongoing dialog about the issues and keep interest.
Assign people to each network and keep a steady info stream going throughout the year.
#WUD2014
At the end of the day?
People should now realize technology does not have to be as hard to use as it is
People stop blaming themselves when things don’t work
Message is out- people don’t have to buy technology that is not easy to us
Usability stories and events all bring the message together
Engage
I am engaged when I lose myself in an activity
I am engaged when I can relate to something
People I have something in common with
Activities that take up all focus
Engagement and UX
The technology becomes a ubiquitous part of the environment
Doorknob- doesn’t need explanation
How to Stay Involved
Organize an event or a meetup for your local professional Chapter, company, and community
Sponsor WUD 2015
Share your experiences - take photos and videos in your community. Upload these photos to: www.flickr.com and tag them #WUD2014 and upload your videos to: www.Youtube.com and tag them with #WUD2014. Start uploading photos today!
Join our online community, Submit your content, white papers, or thoughts on the WUD website. www.worldusabilityday.org
Demand that things work. Be brave
Don’t buy objects that are not usable. Don’t buy them. Push back..
Vote with your dollars.
Technology should not make anyone feel stupid. Ever.
Usability Revolution