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This slideshow was developed to illustrate how our collaboration receives information for improve our website.
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Collection of User Information
Survey Monkey
• Ask visitors to identify their educational context
• Ask visitors for contact information if they are willing to share
SurveyMonkey.com because knowledge is everything
Survey Continued
Collection of User Information
• Ask visitors how they heard about our site
• Ask visitors what information they are looking for
Survey Continued
Rating of Several Aspects of Website including:
• Ease of navigation
• Website construction
• Accessibility
• Evaluation of links
Rating Results
Survey Continued
Open-Ended Questions
• Most Important Aspect
• Additional Useful Resources
• How to be More User Friendly
• How to Improve Accessibility
• Open-ended Questions/Comments
Collection of User Information
• Directly from 21st Century Education Website
• Open ended questions to prompt user responses via email
• Analysis of questions/comments received from Contact Us emails
Collection of User Information
• Development of 21st Century Education Wiki
• Initiate and support online conversation to improve website
• Continued use of wiki to monitor and adjust website changes
Collection of User Information
• Development of 21st Century Education Wiki
• Link from website directly to wiki
• Clever use of tags to direct searchers to 21st Century Education Wiki