Webcast presentation: Forrester's Agile Journey - Creatively Using RTC to Transform Distributed, Waterfall Teams into Agile Ninjas

Join the Community

www.rational-ug.org

Tweet with Us @RationalUC #rationaluc

www.twitter.com/rationaluc

Join Our Group on LinkedIn: Global Rational User Community

https://www.linkedin.com/groups/Global-Rational-User-Community-GRUC-120486/about

Connect with Us on Google+

https://plus.google.com/+RationalugOrgGlobal/posts

http://www.rational-ug.org/



http://www.twitter.com/rationaluc













© 2014 Forrester Research, Inc. Reproduction Prohibited 1

Making Leaders Successful

Every Day


Forrester’s TM Agile Journey

Amy Pritchard, Director, Projects & Processes, TM

April 03, 2014

© 2014 Forrester Research, Inc. Reproduction Prohibited 3 © 2014 Forrester Research, Inc. Reproduction Prohibited 3 © 2014 Forrester Research, Inc. Reproduction Prohibited 3

Agenda

› Issues before Agile

› Implementation Complicators

› Complicator Mitigation Tools

› Results

› RTC for non-IT

› Where to from here?


Pre-Agile Issues

› Disempowered team

› Task Focus

› Low velocity

› Low business trust

› Lack of clear prioritization

› Chaotic


Why Agile?

› “Waterfall is too slow for today's business

challenges, and Agile speeds time-to-market…

› Agile yields better-quality results…

› Agile enables early detection of issues and

midcourse corrections…

› Agile improves IT alignment with business goals

and customer satisfaction.”

Lo Guidice, D, Murphy, P, West, D, Anderson, A, 08 February 2012, Justify Agile With Shorter, Faster Development,

Forrester Research, Inc.

© 2014, Forrester Research, Inc. Reproduction Prohibited

Traditional Software Development Flows Are Ponderously Large, Rigid, And Slow

April 2012 “Determine If You're Agile And Lean Enough”


Agile Adoption Continues To Rise

July 2011 “Water-Scrum-Fall Is The Reality Of Agile For Most Organizations Today”


Lean And Agile Change Software Development Processes For The Better

April 2012 “Determine If You're Agile And Lean Enough”

© 2014 Forrester Research, Inc. Reproduction Prohibited 9 © 2014 Forrester Research, Inc. Reproduction Prohibited 9

Agile @ Forrester

› Prioritization

1. RTC Project Portfolio Management

2. Working Groups

› Iteration 0 Activities

1. Iteration 0 Definition

2. Agile Roles

3. North Star creation

4. Story creation

5. Story points voting

6. Story ranking

› Iteration Kickoff

1. Iteration Definition

2. Story selection

3. Acceptance test criteria creation

4. Story/task decomposition

› Construction

1. Standups

2. Taskboard

3. Work item lifecycle

4. Story lifecycle

5. Backlog grooming

6. Continuous Integration

7. Continuous Deployment

› Iteration End

1. Demo

2. Definition of Done

3. Retrospective


Prioritization


Prioritization


Construction


Required Fields

› Summary

› Severity (Minor, Normal, Major, Critical, Blocker)

› Found in

› Filed against (component)

› Planned For

› Priority (10 low – 1 high)

› Description


Task Life Cycle


Story Life Cycle


Story Life Cycle


Testing Funnel


All Testing Activities Are Progressive, Iterative, And Fully Integrated With Development

January 2013 “Consistent Performance In Agile Teams Must Include Testing”


“The Wall”


Standup


Implementation Complicators

› Maintenance & project teams co-mingled

› Non-dedicated

› Global (CA, DC, Philippines)

› Small & overstretched


Complicator Mitigation Tools

› Google drive

• Story Points

• Retrospectives

› CloudOne

› RTC Structures/Tools


Story Points Methods

Method 1: Post Its

1. Requires movement

(good in long meetings)

2. Eliminates “waiting for

votes”

3. Disenfranchises remote

participants

Method 2: Google XLS

1. Allows remote

participants to partake

2. Allows participants

access to distractions

such as Gmail

3. Allows participants to

wait to see ‘experts’ vote

before voting


Google Story Points


Google Retrospectives


Cloud One

› Hosts, maintains, and upgrades RTC

› Always up

› Prompt support

› Best of all, I never have to think about it


Story Ranking Methods

Method 1: Post Its

1. Requires movement (good in long meetings)

2. Good for users who aren’t familiar with RTC

3. Requires an extra task to enter rankings into RTC

4. Disenfranchises remote participants

Method 2: RTC

1. Eliminates an extra

tasks as activity takes

place in RTC

2. Allows remote

participants to partake

3. Requires less work

when stories go through

multiple rankings


RTC Ranking


RTC – Product Dashboards


RTC – Working Groups


Work Item Types

NB: the colors above are indicative of the post-it colors used on the Agile taskboard


RTC Templates


RTC Templates


Results

› Increased velocity

› Increased capacity

› Decreased customer dissatisfaction

› Increased customer participation


Iteration Plan - Ranked


Iteration Plan - Hierarchy


Velocity


RTC for non-IT

› Learn2 Module

› Personal Dashboard Template

› Lunch & Learns

› 1:1 meetings


Learn2


Personal Dashboard Template


Where to from here?

› Agile Coaching

› Better Stories

› Automated Testing


Thank you

Amy Pritchard

[email protected]

Join the Community

www.rational-ug.org

Tweet with Us @RationalUC #rationaluc

www.twitter.com/rationaluc

Join Our Group on LinkedIn: Global Rational User Community


Connect with Us on Google+





http://www.twitter.com/rationaluc













Technology

Webcast presentation: Forrester's Agile Journey - Creatively Using RTC to Transform Distributed, Waterfall Teams into Agile Ninjas