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Presentations from the dataplex & VMware event held on 23rd March at Frimley.
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VMware View 4 Reg HallSenior Systems Engineer VMware
Built for Desktops [email protected]
AGENDA
The Desktop Revolution is Here
What is Driving the Virtual Desktop?
VMware View 4 Built for Desktopsp
VMware View 4 Deployment
VMware View 4 Next StepsVMware View 4 Next Steps
Q&A
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
The Desktop Revolution is HereThe Desktop Revolution is Here
What keeps you up at night?
Information and data is our most important asset. We spend too p pmuch time recovering lost data from stolen laptops.
How do I maintain or improve desktop management when I’m required to do more with less?more with less?
Windows 7 is here, I need to prepare for it!I spend a lot of
ti d kt
It i diffi lt t d
time on desktop support calls. But I really need to focus on strategic IT initiatives that It is difficult to respond
quickly when employees are mobile and scattered across the world.
strategic IT initiatives that really add value.
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
The costs of managing PCs is staggering
For every $1 spent on hardware, i d $3 t
s
companies spend $3 to manage…
cost
sng
IT
$3$3
crea
si
$1
OPEXCAPEX Inc
Source: IDC Study 2009
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Desktop virtualization is the answer now
“…Conditions are ripe for virtual PCs…”
—Wall Street Journal
Lower TCO by 50%
Ease Windows 7 migration
T h l i dTechnology is ready
User adoption on the rise
Broad partner ecosystem support
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware is the leader in desktop virtualization
VMware
Most proven, mature technology
PColP VMware1st
2008
2009
gy
Over 1 million seats sold, 7000+ customers
VDI VMware1st2006
Over 1700 channel partners selling View ESX VMware2001
2004
partners selling View
Broadest technology ecosystem
ESX 1st
2000
2001
Workstation VMware1st
ecosystem1999
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
What it is Driving the Virtual DesktopWhat it is Driving the Virtual Desktop
The desktop dilemma: User Freedom vs IT control
ITUser
Increasing IT costsAnytime, anywhere access
Security and compliance risksDevice, OS and apps diversity
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Device-centric computing is the problemComponents (Apps OS profile and data) bound to deviceComponents (Apps, OS, profile and data) bound to device
Data
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Virtualization unlocks components Freedom for users efficiency and control for ITFreedom for users, efficiency and control for IT
Data
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Enables IT to deliver desktops as a managed serviceservice
Deliver Desktops as a Managed Service OS
Profile
Persona Apps
BenefitsOS
Apps
Persona
OS
Apps
Persona
OS
Apps
Persona
Data
What does it mean?
• Automated Management
• Security & ComplianceData OS
AppsPersona
• Central Management• Dynamic Assembly• Personal Desktops
• Reduced Costs
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Requirements to deliver desktops as a service
Display MultimediaUser Experience
Display, Multimedia, Peripheral, Offline
Image, Apps, Persona, PlatformProvision Deploy Broker
Management
Provision, Deploy, Broker, Security
Server, Client, Mobile
Platform
Server, Client, Mobile
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 Built for Desktops
Built to deliver desktops from platform to protocol
Delivers Superior User Experience
VMware View 4.0
User Experiencep p
Seamless PC Experience
Task Worker to Power User
LAN, WAN, and Offline
osts
Simplifies Desktop ManagementManagement
IT c
o
Quick and Easy Deployment
Simple, Secure,Scalable
50% TCO Reduction
duce
s
Standardize on Leading PlatformPlatform
Red
Mitigate Risks
High Availability
High VM Density
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
View 4 helps reduce IT costs
50% More VMs per server50% More VMs per server Reduce Desktop TCO by t 50%
CAPEX Savings
70% Reduction in storage costs70% Reduction in storage costs
OPEX Savings
up to 50%
50% Average fewer help desk calls50% Average fewer help desk calls
55% Less desktop management time55% Less desktop management time
68% Reduced downtime 68% Reduced downtime
Efficiency Savings
Ability to provision users in minutesAbility to provision users in minutes
Simplified regulatory complianceSimplified regulatory compliance
Delayed hardware refreshDelayed hardware refresh
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 platform featuresVMware View 4.0
User ExperiencePC IP P t l
User ExperiencePCoIP Protocol
View MultimediaView Display
View DirectView Print
OfflineOffline
ManagementManagement
View ManagerView Composer
vCenterThinApp
FeaturesAvailabilityS l bilit
Platform
ScalabilityPerformancevSphere for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Integrated with proven, mature platform of vSphereIntegrated with proven, mature platform of vSphere
Seamless integrationSeamless integration
Tuned and optimized specifically for h ti i t l d kthosting virtual desktops
Mostly widely deployed virtualization platform
Over 150,000 customers worldwideOver 150,000 customers worldwide
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Providing higher levels of desktop availability Availability
Reduce downtime for desktopsdesktops• High Availablity (HA),
VMotion StorageVMotion, Storage Vmotion, Fault Tolerance
Protect critical data and information
Increase Desktop Availabilityo at o
• Automated backup and data sync
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Extend enterprise scalability to desktops Scalability
Fl ibilitReduce VM memory requirements for better consolidation and red ced costsFlexibilitybetter consolidation and reduced costs
• Memory Over-commit
Increase VM density and reduce storage costs to keep overall solution cost downcost down
• Improved VM to LUN Ratio
VMware View 4 supports 50% more VMs per server than p
View 3
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Optimize for desktop delivery Performance
Automatically balance desktops across servers for optimal performance
• Distributed Resource Scheduling (DRS)(DRS)
Improve performance for large concurrent VM boot upconcurrent VM boot up
Improve performance for VM suspends and resumes to ensure desktopand resumes to ensure desktop responsiveness
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
The VMware View 4 platform benefitsVMware View 4.0
User ExperiencePC IP P t l
User ExperiencePCoIP Protocol
View MultimediaView Display
View DirectView Print
Offline
ManagementOffline
Management
View ManagerView Composer
vCenterThinApp
BenefitsMitigate risks with proven leader
Platform
High desktop availabilityHigh VM density
vSphere for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 management featuresVMware View 4.0
User ExperiencePC IP P t l
User ExperiencePCoIP Protocol
View MultimediaView Display
View DirectView Print
Offline
FeaturesProvision, deploy and manage desktops
ManagementOffline
desktopsSingle image managementApplication virtualization
View ManagerView Composer
vCenterThinApp
PlatformPlatform
vSphere for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Provision desktops in minutes Provision Desktops
Automate provisioning from template
p
from template
On-demand provisioning
Multiple types of desktopsView Manager
Multiple types of desktops
Persistent, Non-persistent Individual
Template
persistent, Individual
Apply group policies
vCenterBanner Health was able to provision 2600 users in p
under 10 days.
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Deploy DesktopsDeploy the simplest and fastest solution
D fi CSI t ll Vi Install
VMware View 4.0 6 steps to implement
Install AD Install LicenseCreate SQL DB Define CS Admin
Install View Composer
Install Connection
Server
Install…Create… Install… Build… Build…
Other Vendors 15+ steps to implement
Configure… Install… Run… Run… Install…
Run… Install… Install… Configure… Install…
VMware View is easier to deploy and manage than competitive offerings—The Tolly Group
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Use a simplified administrative interface Manage Desktops
View Manager interface to entitle users, set policies and more
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Deliver highly secure desktops to users Manage Desktops
Data stored inData stored in datacenter
SSL encrypted connection
Optional integration with SecurID for twowith SecurID for two-factor authentication
Support for Smart ppCard authentication
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Extend View to legacy deployments Manage Desktops
Broker secure connections to other platformsother platforms
• Terminal servers
Bl d PC• Blade PCs
• Physical PCs
Balance loads of multiple terminal servers
Monitor and audit within View Manager
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Rely on enterprise class scalability Manage Desktops
Manage more than 1,000 hosts and up to 5000 VMs per vCenter instance
S d li tSave and replicate server profile configurations for faster desktop pprovisioning and deployment
vCenter
Enterprise Class Scalability
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Single Image Management
Optimize image management with View Composer gComposerUser Data Disk
User DataUser Data
• Persistent disk to store user data and settings
• Consistent user experience while
ApplicationApplicationApplicationApplication
• Consistent user experience while maintain tight control and compliance
ppppBase Image
• Highly managed OS diskOperating SystemOperating SystemOperating SystemOperating System• Reduce provisioning time
• Simplified updates and patches
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Single ImageManagementOptimize storage with View Composer
View ComposerTraditional VDI
g
VMware View helps reduce storage costs by 70%
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Optimize desktop image management with Single Image Management
Image UpdatesManage thousands of desktops
p p g gView Composer
g
g pg p
Streamline desktop management with View Composer
• Quick provisioning
• Simplify update, patch, and upgrade S p y update, patc , a d upg adeactivities while retaining user settings
• Guarantee updates are applied to every p pp ydesktop
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Use ThinApp for application virtualization Application Virtualization
FeaturesOperating System
Decouples applications and data from OS
Uses agent-less architecture
P id id l tf d li ti
Ope at g Syste
ApplicationApplication ApplicationApplication
App Files
App FilesProvides wide platform and application
support
Plugs into existing application
Files Files
management tools
BenefitsMinimizes the number of desktop images managed
Streamlines application patch updatesVOSVOS
ApplicationApplication
sandboxsandbox
VOSVOS
ApplicationApplication
sandboxsandbox
Streamlines application patch updates
Allows the use of multiple versions of applications
Operating System
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Simplify application patching and updating Application Virtualization
Redirect all application “writes” to the user data disk,
VMware View ComposerTraditional VDI
by default
Reduce the number of master images and size of gbase disk
Provide simplified entitlement, deployment, and , p y ,management of applications
Seamlessly update users
R d t tReduce storage costs
“Application updates are kind of a non eventare kind of a non-event
now…” Norton Healthcare
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 management benefitsVMware View 4.0
User ExperiencePC IP P t l
User ExperiencePCoIP Protocol
View MultimediaView Display
View DirectView Print
Offline
BenefitsQuick and easy deployment
ManagementOffline
y p ySimple, secure, and scalable50% TCO reduction
View ManagerView Composer
vCenterThinApp
PlatformPlatform
vSphere for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 user experience features
FeaturesDisplay Protocol
VMware View 4.0
User ExperiencePCoIP Protocol Display Protocol
Seamless Desktop ExperienceFlexible Desktop Access
PCoIP ProtocolView Multimedia
View DisplayView DirectView Print
OfflineO e
ManagementManagement
View ManagerView Composer
vCenterThinApp
PlatformPlatformPlatform
vSphere for DesktopsvSphere for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Display ProtocolProvide a superior experience from LAN to WAN using PCoIP
• Built for desktops
LAN to WAN using PCoIP
• Designed for the LAN or WAN
• Uses end-to-end software implementation
• Superior desktop experience from task worker to power useruser
• Flexibility to address the widest variety of use caseswidest variety of use cases
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Provide a seamless desktop experience Seamless Desktop Experience
Rich mediaand graphics
Productivity
p
and graphics
Multimedia
applications
u ed aredirection
Progressive build of graphics
USBredirection
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Flexible Desktop Access
Flexible access to desktops from multiple devicesmultiple devices
Native Windows Client Browser Access Thin- Client Support
Thick clients orrefurbished PCs
Broad industry supportBrowser access on Windows Linux and Macrefurbished PCs Windows, Linux and Mac
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Enable offline access and mobility Flexible Desktop Access
Offline is currently experimental
Check-out hosted VM to localCheck out hosted VM to local physical computer
Extend security and encryption policiespolicies
“Heartbeat” back to the datacenter; administrators can d ti t ifdeactivate if necessary
Check in the delta only
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Flexible Desktop Access
Deliver superior user experience across the enterprise
TaskW k
KnowledgeWorkers
PowerUsers
MobileUsers
the enterprise
Workers Workers Users Users
Static desktopRepetitive tasksFew apps
Personalized desktopRich user
Device flexibility24x7 accessCustom apps
Device flexibilityDisconnectedMultiple appsFew apps c use
experienceMultiple apps
Custom appsInstall requirementsBest user
Multiple appsBest user experience across all appsBest user
experience across all apps
ppRemote office
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 user experience benefits
BenefitsS l i
VMware View 4.0
User ExperiencePCoIP Protocol Seamless user experience
Task worker to power user supportLAN, WAN, and offline access
PCoIP ProtocolView Multimedia
View DisplayView DirectView Print
OfflineOffline
ManagementManagement
View ManagerView Composer
vCenterThinApp
PlatformPlatformPlatform
vSphere for DesktopsvSphere for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 is built for desktops
Delivers Superior User Experience
VMware View 4.0
User ExperiencePCoIP Protocol p pPCoIP Protocol
View MultimediaView Display
View DirectView Print
Offline
Seamless PC Experience
Task Worker to Power User
LAN, WAN, and Offline
osts
Simplifies Desktop ManagementManagement
O e
IT c
o
View ManagerView Composer
vCenterThinApp
Quick and Easy Deployment
Simple, Secure,Scalable
50% TCO Reduction
duce
s
Standardize on Leading PlatformPlatform
Red
vSphere for Desktops
Mitigate Risks
High Availability
High VMDensity
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 DeploymentVMware View 4 Deployment
Customers use VMware View in a variety of ways
Desktop Business Continuity and
Di t R
Desktops as a Secure, Managed
S i
Remote or Branch Offices and Secure
R t A
Windows 7 Migration
Disaster Recovery Service Remote Access g
Provide a continuous availability of desktopsProvide a cost-effective, simpler, and
Eliminate the need for moves, adds, or changesAllow third parties to
Provide offshore developers control while keeping IP in the data center
Reduce high costs, and pplication compatibility with OS migrationsExtend life of existingeffective, simpler, and
more reliable disaster recovery solution
Allow third parties to access corporate applications in secure, controlled way
Expedite integration of companies in mergers and acquisition scenarios
Extend life of existing desktop hardware to access virtual Windows PC desktopsReduce application conflicts and costly application porting
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
How customers typically start: stage 1
Individual Desktop VMs
Individual Users
Pilot group ofPilot group of 50–500 users
Each user gets a
View Manager
gdedicated desktop
Leverage existing d View Managerprocesses and
management
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
How VMware View solution evolves: Stage 2
Individual Users
Pool of Virtual Machines
Persistent pool pdesktops
Virtual machine allocated and
View Manager
allocated and dynamically personalized
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
How VMware View solution evolves: Stage 3View
ManagerExternal
UsersIndividual
UsersPool of Virtual
Machines
View Manager
View Manager
ThinApp
Stream Applications
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Windows 7 migration using View 4VMware View—
User-Centric ComputingTraditional
Centralized
LANWAN
Clones
Local installHardware upgrades
Central installAvoid hardware upgrades
Parent Image
a d a e upg adesIndividual images
o d a d a e upg adesFast provisioningVMware View can help
delay a hardware refresh
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
University of Toledo
“VMware View really extends the boundaries of the university
t t t d t h
ChallengesLimited IT resourcesDifficult to secure information on local hard drives
out to our students wherever they are—students can access their H drives, applications, and network resources even if
Time consuming application upgradesLimited availability for student lab timeNo remote access to applications or University resources
they’re off campus.”
—Joshua Spencer, Desktop Development,
SolutionVMware View with View Composer and ThinAppThinApp on shared network drive Desktop Development,
University of ToledoThin clients on campusBoth LAN and WAN access
ResultsOver 2000 computers have access to over 30 virtual apps through ThinApp500 virtual desktopsStudent labs now available 24 x 7 x 365 from any network connectionUpgrades with Thin App take five minutes from single pointAble to provision virtual desktop in under two minutes
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Norton HealthcareChallenges
Current architecture was Citrix XenApp with thin clients and wireless cartsPoor performance and some apps were not available in this model
“Our physicians could go to a thin client, login, access a patient list and then walk
S l ti
p ppProviders wanted a similar experience to a normal PCHigh number of support calls
patient list and then walk down the hall to another thin client, and their patient list would be right where
Solution
VMware View with View ComposerRe-use Thin Clients on wireless carts onsiteBoth LAN and WAN access
they left it. The staff recognized the benefit of that capability immediately.”
Results
Both LAN and WAN access—Brian Cox
Director of Customer Service, Norton Healthcare
950 virtual desktops in production92% reduction in help desk callsEasy to use "follow me" desktop with no application compatibility issuesUpgrades accomplished in a fraction of the time• High level of end user satisfaction • Familiar desktop experience• Ability to customize
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Hear what our customers say about VMware View
“With VMware View, I can honestly say that there are months that go
“Application upgrades are kind of a non-event now….[we] received
“VMware View really extends the boundaries of the university outsay that there are months that go
by where I don’t have to think about the infrastructure because it just works.”
— Chris House,
non event now….[we] received zero helpdesk calls for the virtual desktops.”
— Brian Cox ,Director of Customer Service,
N t H lth
boundaries of the university out to our students wherever they are.”
— Josh Spencer, Team Lead, Desktop Development Group,
University of Toledo
Senior Network Analyst, Metro Health
Norton Healthcare
“We could provide a workstation to any client, in any seat, at any office
“By using VMware View, we were able to provide a virtual desktop, y y y
in the world… in just 8 minutes.”— Frank Sabatelli,
Director of Virtual Technology Infrastructure,IQOR
p pwith all Banner applications functional, to 2,500 users 10 days post merger.”
— Pat Hanks, Senior Director, Information Services,Senior Director, Information Services,
Banner Health
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware has a strong partner ecosystem
Protocol / Network
Thin Clients
Management / SecuritySecurity
Servers /Servers / Storage
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Desktop Service Offerings – VMware View 4
Enterprise Class Desktop Design for large-scale production deployments
Preliminary design
Prototyping
production deployments
Best-practices based implementationProof of Concept
ue Prototyping
End-user pilots for pre-production use
Education
c Va
lu
View Upgrade View Assessment
Coming Soon
trat
egi
VMware View/ThinApp Plan and Design for
VMware ThinApp
ServiceView Assessment
VMware View Pilot
St
VMware ICM Education Offerings
Jumpstarts
VMware View Assessment
Plan & Design for VMware View
VMware ThinApp
Adopt Expand Standardize
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 Next StepsVMware View 4 Next Steps
Learn more about VMware View 4
More information on VMware View:More information on VMware View:http://www.vmware.com/products/view/
Take advantage
Download and evaluate Vmware View:www.vmware.com/download/view/
of VMware View service offerings to accelerate your
Use the VMware View TCO calculator:http://www vmware com/products/vi/calculator html
to accelerate your deployments
http://www.vmware.com/products/vi/calculator.html
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Overview of VMware View 4 pricing and packagingOverview of VMware View 4 pricing and packagingView Enterprise
View Premier
vSphere 4 (desktop)vCenter 4 (desktop)View Manager 4View ComposerOffline Desktop1
ThinApp 4Pricing per seat(concurrentconnection)
$150 $250connection)1 Experimental in View 4
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Comparison of VMware View 4 competitive feature
VMware View 4
Citrix XenDesktop
Microsoft RDS
Enterprise class pvirtualization platform - -Streamlined installation
Simplified management
Flexible desktop provisioningFlexible desktop provisioning -Validated reference architectures -High-impact user experience -
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Questions and AnswersQuestions and Answers
Thank You!
AppendixAppendix
Reduce Desktop TCO by 50%
Annual Cost of Supporting a User/YearVMware View:
Lowers TCO by 50%
$1,500
Lowers TCO by 50%
Saves $610 per user per year
Delivers an ROI of 367% $610 savings
$1,000Provides payback in as little as 5.6 months
$610 savings per user per year
$500If you are a large or diverse organization that uses server virtualization but
$0Traditional PC VMWare View
server virtualization, but don’t run virtual desktops, you aren’t thinking hard enough!
Source: IDC White Paper 2009
Server, Storage, Software DevicesIT Admin Staff IT Install Staff IT Help Desk Staff
g
—Michael Rose, IDC
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.