VMUGIT UC 2013 - 03c VMware Horizon

© 2009 VMware Inc. All rights reserved

Confidential © 2011 VMware Inc. All rights reserved © 2012 VMware Inc. All rights reserved

VMware Horizon Suite

Senior Systems Engineer, vmware

End User Freedom. IT Control

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Agenda

§  Trends & Context §  Intro – What is Horizon Suite §  Horizon Workspace • Workspace Components • Horizon Mobile Preview

§ What’s new in Horizon View §  Brief Overview on Horizon Mirage



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New Device Platforms New Apps New User Expectations

Three Trends are Forcing Massive Change on IT

New Device Platforms

§ A new way to work § Not just Windows anymore

New User Expectations

§ Collaboration with partners, contractors, and customers

§ Productivity through better technology

New Apps

§ SaaS, mobile apps § Quantity is increasing

New Apps New User Expectations New Device Platforms



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Mobility is Changing Everything: PCs are Not Your Only Worry

0

300

600

900

2009 2010 2011 2012

Smartphones and tablets PC shipments

of information workers use three or more devices for work to increase productivity

EXPLOSIVE GROWTH in shipments of smartphones and tablets

Sources: IDC, BGR, Forrester

FLAT pc shipments

New Device Platforms New Apps New User Expectations New Device Platforms

BYOD & JIT



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New Apps are Flooding the Enterprise

Ratio of mobile app development projects to native PC projects i n 2 0 1 5

PACE OF TECHNOLOGY ADOPTION IS ACCELERATING PC

100M USERS

20 YEARS

INTERNET 100M USERS

10 YEARS

MOBILE 100M USERS

5 YEARS

% OS Neutral % Browser Specific % Windows

1996

CROSSOVER POINT

Apps in the Enterprise

2011 2020 0%

100%

50%

New Device Platforms New Apps New User Expectations New Apps New Device Platforms

Sources: Gartner, Internal VMware Analysis

App & Data Independence



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So in addition to what you already own..

One Location



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You are under pressure to make sense of the new

Personal Devices Corporate Devices

Diverse Apps

Diverse Platform

Data Everywhere

Diverse Devices

Mobile



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Common responses only mask problem

Buy a Point Solution Does not scale, increases cost Creates a management mess

Lock It Down Unhappy workforce IT is viewed the “bad guy”

Ignore It Poor IT Control Security and compliance risk



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Transform Assets Into Central Services

Broker Services Centrally by Policy

Deliver Multi-device Access

What you need is a new approach



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PCs Laptops

The Evolving Landscape for End-User Computing

Collab Apps

Collab

Mobile Apps

SaaS Apps

Data

MDM MAM ID

Fed. Cloud File

Sharing

SaaS

Thin Clients

Tablets Smartphones

Windows Desktop

Windows Apps

PCLM

VDI SBC

(Win App Remoting)

Windows Management and Delivery

(Server-Hosted + Local)

Collab Apps Social

Multi-Device Workspace

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Horizon Suite Consists of Horizon Mirage, Horizon View and Horizon Workspace

VMware Horizon Suite Simplify, Secure, Empower

Multi-Device Era Journey VMware Horizon

Workspace (Apps, Data, Mobile)

VMware Horizon Mirage

VMware Horizon View

Physical Desktops Virtual Desktops Multi-Device Workspace



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Centralized image management for local deployment

Multi-device access to applications,

data and desktops

VMware Horizon Suite

HORIZON SUITE

Horizon View

Horizon Mirage

Horizon Workspace

Desktop and application

virtualization



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§  Single workspace for users to securely access corporate assets on any device

§  Centralized, policy-based management for IT

§  Virtualized desktops and applications in the datacenter

§  Simplify management and reduce TCO

§  Secure, roaming access to virtual desktops

VMware View Composer

VMware ThinApp VMware View Clients

VMware View Manager

Horizon Suite Product Overview

§  Layered Windows image management

§  Centralize management, backup and recovery

§  Native physical computer performance

Horizon View Horizon Mirage Horizon Workspace



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Transform: Simplify desktops, diverse apps and data into centralized services

Deliver: Empower your workforce with flexible access across devices, locations and connectivity

VMware Horizon is the Platform for End-User Computing

Broker: Manage & Secure centrally and broker services to your workforce by policy



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Deliver: Empower your workforce with intelligent access to IT services

Broker: Manage & Secure IT services by policy to your workforce

Horizon Workspace delivers workforce mobility

Transform: Simplify diverse apps into a unified catalog and data into centralized services



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IT ADMINS

Single management console for administration, managing security and user entitlement policies

END USERS

Single workspace for accessing data, apps, desktops Delivered on any device

Horizon Workspace Developed for Users and IT Admins – the “Switchboard” of the Suite



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•  Data Access across devices •  Collaboration & sharing •  Policy based data controls •  Flexible & secure storage

options

•  1-Click Request/Access •  Single Sign On for SaaS Apps •  Centralized access to apps from

Web Client and Mobile

•  Single vApp with Flexible Installation

•  User & Group Entitlement based on AD

•  Manage Data, App and Desktops from Single Portal

•  Native View Client from Horizon w/SSO

•  Horizon Access from a View Desktop w/SSO

•  Access View Desktop from Web Clients and iPad

Horizon Workspace 1.0



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Horizon Workspace vApp

Workspace vApp

Configurator VA

OS (SLES)

tcserver

Management VA

OS (SLES)

App

API

DB tcserver

Data VA

OS (SLES)

App

API

DB LDAP Jetty

App

Connector VA

OS (SLES)

tcserver

App

Proxy VA

OS (SLES)

Nginx

Modules

•  Central Wizard UI •  Distributes settings

across VAs •  Network, Gateway,

vCenter, SMTP attributes

•  Add / remove modules •  Manage certs, security

•  User authentication •  AD secure bind and synchronization •  Set replication schedule •  Sync View pools and ThinApp

•  Enables single user-facing domain

•  Routes requests to correct node

•  Reverse proxy insulates VAs

•  Workspace Admin UI •  Application Catalog •  Manage user entitlements •  Workspace Groups •  Reporting

•  Stores files •  Controls file sharing policy for

internal and external users •  Manage file preview server •  Serves end user web UI



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Easy Access to Enterprise Applications & Services

Challenge

§  Different way of getting apps from every platform

§  Multiple logins increases support costs §  Provisioning applications is costly

Solution

§  Single context-based catalog § Data, Apps, Services, Virtual Desktops

§  Single Sign On §  One-click access to activate / download app



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Access to Virtual Desktops Has Never Been Easier

Challenge

§  Multiple logins §  Launching another client is cumbersome §  Often not possible or ideal to install view

client on some devices

Solution

§  SSO brokering user to available desktops based on entitlement policy

§  Leverage Blast protocol to access View from any HTML5 browser



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File Collaboration with Colleagues, Customers and Partners

Challenge

§  Users introducing consumer devices and apps into corporate environment

§  Need a secure way to collaborate on files both internally and with customers, partners and work-at-home employees

Solution

§  Anytime, anywhere access §  Offline & online data access §  High-fidelity doc previews §  Document versioning, commenting and

auditing

v1

INTERNAL EXTERNAL

v2 v3



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Horizon Workspace – Horizon Data

§  Data Sync on PC, MAC, and Mobile devices

§  Share data internal or externally. §  High Fidelity Document Preview §  Notifications and file commenting §  Favorites enable offline use §  Set different levels of service using

Class of Service settings. §  Register & wipe of all endpoints



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VMware Horizon Workspace – IT Admins

IT ADMINS

Single management console for administration, managing security and user entitlement policies



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Horizon Workspace – Administration and Management

Overview

§  Manage Horizon Workspace modules

§  Provision entitlements to resources §  Policy Manager controls §  Application Catalog builder §  Reporting across assets and usage

Benefits

§  Single tool to manage end user §  Holistic view of entire usage of the

environment



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Horizon Workspace – Aggregated Resources

Benefits

Overview

§  Consolidated Resource Catalog §  Web and Mobile Apps §  VMware View and ThinApp

Integration §  Services – Horizon Data, 3rd party

§  Single view for all resource entitlement and management



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Horizon Workspace – Web Applications

Benefits

Overview

§  VMware Hosted SaaS Catalog §  Add custom Web/SaaS apps §  Custom integration to application

provisioning

§  We manage SaaS apps for you §  Increase security of SaaS apps §  Single view of all applications §  Reduce Management Effort



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Horizon Workspace – Referred Mobile Apps

§  Enables IT to help deploy Enterprise-approved third party applications

§  Referred apps links to the mobile app store for app installation—but does not open installed applications

§  Supports iOS and Android App stores



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CONTROL MANAGE CUSTOMIZE

App Catalog

Security Policies

Users, Apps, Data Policies

Horizon Mobile

Manager

Horizon Mobile Manager: Delivers a Customizable, Secure Workspace to End Users

Look & Feel

Confidential



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Secure Mobile Workspace Management

Challenge §  Users want to use a single mobile device §  Keep personal data private §  IT doesn’t want to be liable for personal content §  Protect sensitive corporate data and take control

of mobile apps and updates

Solution §  A mobile workspace that is completely enterprise-

owned and controlled §  Ability to provision, manage and remove

corporate data and applications on employees’ devices

Benefit §  Complete separation of personal and corporate

data. IT is not liable for personal content. §  Support for corporate security, compliance and

privacy policies §  Corporate data is encrypted and isolated §  Solves Android fragmentation problem

IT Admin

Android (Available in limited markets in Q1)

IOS (In the next release)



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Bridge the Gap Between Personal and Corporate

•  Users have unrestricted access to their personal persona

•  Download applications, make calls, share pictures, etc.

•  The personal phone cannot be viewed/altered by the enterprise

•  Private life remains private

•  The corporate workspace is completely enterprise-owned and controlled

•  Ability to provision, manage and remove corporate data on employees’ devices

•  Access to corporate applications and infrastructure support

Confidential



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App Governance & Distribution

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1.  The Admin Uploads Apps to an Enterprise Catalog

2.  The Admin Entitles Groups of Users to Specific Sets of Apps that will be deployed to their Workspaces (via the Template)

3.  Users can use Only the Apps that their Admins have Entitled them to

4.  They cannot install any Apps from Google Play or any other Android Market

5.  The HMM supports App Versioning & Updates

6.  The HMM pushes incrementally new Apps or newer versions



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Deliver: Empower your workforce with secure, roaming access to your same desktop across devices

Broker: Manage and secure virtual desktops from a single admin console while removing data off endpoints

Horizon View virtualizes desktops into a central service

Transform: Simplify desktops and apps into the datacenter with virtualization



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Overview

Benefits

§  Enables enhanced 3D workloads like CAD §  Maximize the value of GPU resources

with multiple VMs sharing a GPU §  Full compatibility with hosts lacking

physical GPUs (for vMotion, etc).

Horizon View Media Services for 3D Graphics (vSGA)

Rich, workstation class user experience

§  Leverages new vSphere 5.1 capability… §  Enables shared access to physical GPU

hardware for 3D and high performance graphical workloads.

§  Desktops still see abstracted VMware SVGA device for maximum compatibility & portability.



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Overview

Benefits

Horizon View Support for MSFT Lync 2013

Rich Video Communications with Popular UC Solution

§  Microsoft Lync client support on View desktops

§  Support for Microsoft Lync 2013 with Rich Media Services

§  Supported with PCoIP & RDP §  Phase 1 – Windows thin and thick clients

§  Improved collaboration capabilities with Microsoft Lync and Office applications

§  Rich audio and video chat for improved communications



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Overview

Benefits

§  Smooth transition from POC to production roll-out of Windows 8

§  Enables IT to leverage latest Windows capabilities in VDI

Windows 8 Desktop Support

Get Ahead on Windows Upgrade Planning

§  Support for Windows 8 guests §  Aligned with Windows 8 Client Support §  Leverages vSphere 5.1 Win8 Enablement

VMware View + vSphere



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Overview

Benefits

§  Maintain broad End User device choice §  Enable legacy Windows Application

support on latest Windows devices

Windows 8 Client Support – Already Available!

Keep up with shipping client hardware

§  A View Client for new Windows 8 Devices §  Available for both:

§  Desktop Mode (PCoIP & RDP) §  Windows RT (Initially RDP Only)



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Overview

Benefits

§  Enhanced Usability: One stop shopping for end user access to all their corporate workloads.

Horizon Workspace Brokering of View Desktops

Horizon Supports User Entitlement to Desktops and SSO

§  View Desktop pools are connected into Horizon Workspace after provisioning

§  Workspace provides a single access point for desktops, data & apps.

§  Workspace supports SSO brokering user to available desktops based on entitlement policy



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Overview

Benefits

§  Install-Free access to Desktops §  Clean, integrated, browser-based

experience §  Access View Desktops from device

platforms where no native client is available

HTML Access to Horizon View Desktops

Access your desktop and apps via Horizon from ANY modern device

§  Remote protocol delivered through any HTML5 capable web-browser

§  Access through View Portal or Horizon UI §  Routes to existing View desktop §  Leverages View Security Server for

network routing when available



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Overview

Benefits

Horizon View Clients with Unity Touch

Make using Windows applications easier on mobile devices

§  Makes using Windows apps on mobile much more usable and mobile centric

§  Best-in-class Windows apps experience on the iOS & Android devices that are used by key decision makers

§  Focus on applications, not the desktop §  Easier to launch apps §  Easier to switch between running apps §  Easier to open/find files §  Easier to use minimize and quit apps



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Deliver: Empower your workforce with locally installed desktops for native performance

Broker: Manage PC images centrally from a single admin for easy provisioning, updates, backup and recovery

Horizon Mirage locally delivers centralized images

Transform: simplify desktop image layers into the datacenter



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Mirage Capabilities

Centralized Image

Management

Automated Win7 Migration

End Point Protection

(Backup & DR) Endpoint Repair

Hardware Migration



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Your PC is made of a lot of different things

Background Wallpaper

Operating System

Applications More Applications

Custom settings

Data

Drivers



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Layered, Single Image Management

Mirage Layers §  Layers are stored in the data center

§  Mirage performs granular operations on Mirage-managed endpoints

§  Orange layers continuously backed up from endpoints

§  Green layers managed by IT--OS, drivers

End User PC

Machine Identity Layer (identity, customizations)

User Personalization Layer (user data & profile, installed apps)

Base Layer (OS, infra SW, core apps)

Driver Library

White board suggestion

Mirage Application layer (new in 4.0)



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Options: Multiple Applications per Layer and Multiple Layers

End User PC

Machine Identity Layer

User Personalization Layer

Base Layer

Driver Library

Application Layer MS Office, Adobe Acrobat, Google Chrome

End User PC

Machine Identity Layer

Base Layer

Driver Library

Application Layer 1: MS Office

Application Layer 2: Adobe Acrobat

Application Layer 3: GoogleChrome

User Personalization Layer



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Single Image Management with Base and App Layers

Finance Apps

HR Apps

IT Apps

Finance Desktops

HR Desktops

IT Desktops

Single Base Layer Windows 7 Antivirus Common Apps



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Solution for Endpoint Continuity & Recovery

CVD Repository

Laptop User

VM

Virtual Machines

Base Image

Mirage™ Server

Cache

VM

Access PC via PCoIP/HTML5/RDP

Cache

Load CVD on VM in the data-center to enable immediate access to “my” PC from any device

New Laptop Lost or Broken Laptop

Access PC files via Web portal



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VMware Uniquely Solves Customer Challenges

Best End-User Experience

•  A single workspace for accessing all corporate assets on any device

•  Maintain intuitive & native user experience

•  Securely collaborate with internal or external parties

Easy to Manage

•  On-Premise deployment leverages existing assets

•  Policy-based entitlement

•  Single management platform

Trusted and Reliable

•  Known and established vendor

•  Understands enterprise IT needs

•  Enterprise-grade management, security and compliance



© 2009 VMware Inc. All rights reserved

Confidential © 2011 VMware Inc. All rights reserved © 2012 VMware Inc. All rights reserved

Questions and Answers

Nicola Galante VMware Inc.



Technology

VMUGIT UC 2013 - 03c VMware Horizon