The SharePoint Maturity Model - as presented at SP Saturday Hartford 1/29/11

1.The SharePoint Maturity Model
Presented at SharePoint Saturday Hartford
By Sadie Van Buren
29 January 2011

2. Agenda
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Whats in it for me?
About the SharePoint Maturity Model
About Me
About Burntsand
About Microsofts SP Competencies
SMM Competency Definitions
SMM Maturity Level Definitions
The SharePoint Maturity Model - overview
Self Evaluation Matrix
The SharePoint Maturity Model detail & case studies
Credits & Resources
Copyright 2011 Sadalit Van Buren
3. Whats In It For Me?
If you are committed to maturing your SharePoint implementation, the Maturity Model can help you develop your strategic roadmap, and ultimately lead to:
Greater business process efficiency
A more trustworthy SP environment
Happier, more empowered users
More time for YOU
to innovate, rather than putting out fires or answering the same question over and over.
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4. About the SharePoint Maturity Model
Developed in Fall 2010 for the purpose of bringing a holistic view to a SharePoint implementation, and bringing standardization to the conversation around functionality, best practices, and improvement.
This model refers to intranets as opposed to public-facing websites.
Version 1 published 5 November 2010.
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5. About Me

Project Manager and Business Analyst focusing on SharePoint

6. Working with SharePoint since beta 2003 version 7. 50 SharePoint implementations 8. Microsoft Certified Technology Specialist Consulting Manager, Burntsand
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9. About Burntsand

Leading systems integration firm founded in January 1996

10. More than 350 blue chip clients 11. Subsidiary of Open Text, local office in Waltham, MA 12. Publicly traded on Toronto Stock Exchange (OTEX) 13. Microsoft Gold Certified partner with six competencies 14. Have delivered solutions built on the SharePoint and .NET platforms since their inception in 20011/29/2011
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15. Microsofts SP Competencies
Ribbon UI
SharePoint Workspace
SharePoint Mobile
Office Client & Web App Integration
Standards Support
Business Connectivity Services
InfoPath Form Services
External Lists
Workflow
SharePoint Designer
Visual Studio
API Enhancements
REST/ATOM/RSS
Sites
Tagging, Tag Cloud, Ratings
Social Bookmarking
Blogs and Wikis
My Sites
Activity Feeds
Profiles and Expertise
Org Browser
Communities
Composites
Content
Insights
PerformancePoint Services
Excel Services
Chart Web Part
Visio Services
Web Analytics
SQL Server Integration
PowerPivot
Search
Enterprise Content Types
Metadata and Navigation
Document Sets
Multi-stage Disposition
Audio and Video Content Types
Remote Blob Storage
List Enhancements
Social Relevance
Phonetic Search
Navigation
FAST Integration
Enhanced Pipeline
16. Competency Definitions
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17. Maturity Level Definitions
Maturation
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18. The SharePoint Maturity Model 1 Core Concepts
Maturation
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19. The SharePoint Maturity Model 2 Advanced Concepts
Maturation
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20. The SharePoint Maturity Model 3 Readiness Concepts
Maturation
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21. Self Evaluation Matrix
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Go to http://bit.ly/SMMExcelTemplate for a quick way to graph this information!
22. Self Evaluation Matrix Filled-in Example
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Go to http://bit.ly/SMMExcelTemplate for a quick way to graph this information!
23. Excel Template Available
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Go to http://bit.ly/SMMExcelTemplate to get your own!
24. Publication
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Presentation of content in SharePoint for consumption by a varied audience of authenticated users. Areas of focus include navigation, presentation of content (static vs. personalized), content organization and storage, customizations to the template, and approvals and workflow.
25. 26. Collaboration
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Multiple individuals working jointly within SharePoint. Areas of focus include provisioning & de-provisioning, templates, organization (finding a site), archiving, using SPs capabilities (i.e. versioning & doc mgmt, task mgmt, calendar mgmt, discussion thread, surveys, workflow).
27. 28. Business Process
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Linked business activities with a defined trigger and outcome, standardized by SharePoint and/or custom automated workflow processes.Areas of focus include data (unstructured/structured), workflow, user security / roles, reporting, tracking / auditing.
29. 30. Search
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The ability to query indexed content and return results that are ranked in order of relevance to the search query.Areas of focus include scopes, display of results, optimization, integration and connectors, and performance.
31. 32. People and Communities
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The human capital of the organization as represented in SharePoint by profiles, MySites, and community spaces (the virtual spaces that support particular areas of interest that may span or fall outside the organizational structure).
33. 34. Composites and Applications
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Custom solutions specific to the needs of the business (traditionally served by paper forms, Excel spreadsheets and/or Access databases) which may be accomplished by multiple technologies working together.
35. 36. Integration and Insight
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Line of business data integrated with the system allows users to self-serve in a controlled yet flexible manner.Maturity proceeds through integration with single LOB system, multiple LOB systems, Data Warehouse, and external (partner/supplier or industry) data.Insight refers to how the data is viewed in the system.
37. 38. Infrastructure
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The hardware and processes that support the system. Areas of focus include farm planning, server configuration, storage, backup/restore, monitoring, and updates.
39. Staffing and Training
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The human resources that support the system and the level of training with which they are provided.
40. Customizations
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Custom development and/or third-party products that extend the out-of-box functionality of the system. Areas of focus include development environment, management of source code, method of build and deployment, and development tier.
41. Call to Action
Fill out the Session Evaluation
Fill out the SMM self-assessment!
Turn in your data to help build a data model for everyone.
Contact me
With Questions
With Feedback
If youd like help assessing your SP implementation and learning more about how to get to greater SharePoint Maturity.
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42. Resources
Excel Template for the Self-Assessment:
http://bit.ly/SMMExcelTemplate
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43. Credits
SharePoint Maturity Model (Customizations) from Hugo Esperancas blog.http://activeobjects.blogspot.com/2008/07/sharepoint-maturity-model-smm_20.html
Rate Your Organization's SharePoint Collaboration Maturity, from Lee Reed on EUSP:http://www.endusersharepoint.com/2010/01/07/adoption-tip-4-of-8-rate-your-organizations-sharepoint-collaboration-maturity/
Capability Maturity Model: http://en.wikipedia.org/wiki/Capability_Maturity_Model
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44. Acknowledgements
My gratitude to Vinnie Alwani, Harold Brenneman, John Francis, Sue Hanley, Richard Harbridge, Mike Landino, Chris McNulty, Mark Miller, Ed Podbelski, Ray Walters, and Derek Weeks for their input and support.
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Thank you!