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Tally Netzer Marketer & Coach [email protected] The power of persuasion & motivation Making psychology your marketing tool

The power of persuasion & motivation - Microsoft Ventures Academy

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Page 1: The power of persuasion & motivation - Microsoft Ventures Academy

Tally NetzerMarketer & [email protected]

The power of persuasion & motivation

Making psychology your marketing tool

Page 2: The power of persuasion & motivation - Microsoft Ventures Academy
Page 3: The power of persuasion & motivation - Microsoft Ventures Academy

Nikola Tesla (1856 to 1943)

1. Alternating Current2. Light3. X-rays4. Radio5. Remote Control6. Electric Motor7. Robotics8. Laser9 and 10. Wireless Communications and Limitless Free Energy

Over 700 patents

Page 4: The power of persuasion & motivation - Microsoft Ventures Academy

“It’s a sad, sad story.

The inventor (Tesla) couldn’t commercialize anything.

He could barely fund his own research.”

Larry Page, Google’s co-founder

Page 5: The power of persuasion & motivation - Microsoft Ventures Academy

There is more than one approach to marketing

Page 6: The power of persuasion & motivation - Microsoft Ventures Academy

In marketing (like in life)effective starts with understanding

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That’s why we are here

Agenda

– A bit about the brain

– Motivation & persuasion

• What works

• Why it works

• How to’s & examples

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Page 9: The power of persuasion & motivation - Microsoft Ventures Academy

• 2 systems

“Thinking fast & slow” - Dr.Daniel Kahneman, 2002 Nobel Laureate

Page 10: The power of persuasion & motivation - Microsoft Ventures Academy

Instincts

Food

Sex

Danger

Hello Gorgeous

Page 11: The power of persuasion & motivation - Microsoft Ventures Academy

Fear Grabs Our Attention

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Are you safe?

Cyber security

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Did you cover everything?

QA & testing

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Other Variations of Fear

Page 15: The power of persuasion & motivation - Microsoft Ventures Academy

Loss Aversion

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Page 17: The power of persuasion & motivation - Microsoft Ventures Academy

Test Drive - loss aversion in marketing

30 Day Free Trial

Try our premium version

Hold xx in your hands…..

Imagine xx in your house….

Try it on….

Page 18: The power of persuasion & motivation - Microsoft Ventures Academy

Scarcity

Page 19: The power of persuasion & motivation - Microsoft Ventures Academy

Learn from the masters - KickStarter

Page 20: The power of persuasion & motivation - Microsoft Ventures Academy

Food & Sex

Page 21: The power of persuasion & motivation - Microsoft Ventures Academy

Rewards

Pavlov started.

Skinner continued.

Page 22: The power of persuasion & motivation - Microsoft Ventures Academy

New behavior

Variable reward schedule

Constant rewards

Ongoing behavior

Page 23: The power of persuasion & motivation - Microsoft Ventures Academy

Translated to marketing

Gaming: Make it easy to win at first. Harder as it goes along.

Constant rewards: 10th cup free

Variable schedule: random praise

Page 24: The power of persuasion & motivation - Microsoft Ventures Academy

Evolution

Our brain size x 3

Page 25: The power of persuasion & motivation - Microsoft Ventures Academy

Complex Social Relationships

Page 26: The power of persuasion & motivation - Microsoft Ventures Academy

“You will either step forward into growth or youwill step back into safety.” (Abraham Maslow)

Page 27: The power of persuasion & motivation - Microsoft Ventures Academy

The Need to Belong

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Practically speaking:are you a chocoholic

A chocoholic is a person who loves chocolate.

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Social Proof - Everyone is doing it

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Page 31: The power of persuasion & motivation - Microsoft Ventures Academy

Breaking the Paradigm

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YOU

BECAUSE

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Authority

• Professors

• Doctors

• Analysts

• Media

• Bloggers

• Leaders

• Influencers

Page 34: The power of persuasion & motivation - Microsoft Ventures Academy

Liking

Familiarity – I know you

Similarity – I’m like you

Attractive – I like to like

Page 35: The power of persuasion & motivation - Microsoft Ventures Academy

Social media a friend told me

Cold calls / emails

I got your name from…

get introduced

Emails

be known

Page 36: The power of persuasion & motivation - Microsoft Ventures Academy

Dress for Success

Hint: Attractive & Similar

Page 37: The power of persuasion & motivation - Microsoft Ventures Academy

A marketing lesson from the Krishna

Page 38: The power of persuasion & motivation - Microsoft Ventures Academy

Reciprocity

Page 39: The power of persuasion & motivation - Microsoft Ventures Academy

• Give away’s

• How about a drink?

• Information

• Holiday cards

• I’m thinking of you...

Page 40: The power of persuasion & motivation - Microsoft Ventures Academy

The incredible power of stories

Page 41: The power of persuasion & motivation - Microsoft Ventures Academy

Consistency

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Pain Points

Share the pain

Tell me a story

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Connect & change the path

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Page 45: The power of persuasion & motivation - Microsoft Ventures Academy

Thank You

Tally Netzer | [email protected]

Page 46: The power of persuasion & motivation - Microsoft Ventures Academy

“My brain is only a receiver. In the Universe there is a core from which we obtain knowledge, strength, inspiration.” -Nikola Tesla

Page 47: The power of persuasion & motivation - Microsoft Ventures Academy

Some of the Sources

• How to Get People to Do Stuff - Susan Weinschenk, 2013

• Influence - Robert Cialdini, 1984

• Thinking Fast & Slow - Daniel Kahneman, 2002

• Predictably Irrational – Dan Ariely