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Bert Sandie, Director, Learning & Development, Electronic Arts, Inc's Keynote Address at the Enterprise 2.0 Conference in Boston 2011. Using real-world experiences to demonstrate the critical importance of why culture and employee behaviors need our full attention to full leverage collaboration and knowledge sharing inside our organizations.
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The Challenge
Think Culture of Collaboration First
People
Hire & Grow Knowledge Workers
Create Collaborative Environments
Leverage Organizational Structure
Organization Structure
Team
Lead Change
Department
Division
Company
Company = Complex Ecosystem
The Drive to Change
Leading Change Model
Based on John Kotter’s Leading Change Model
+ +Head Heart Hands
Change takes place in three arenas
Thinking & Understanding
Motivation & Emotion
Behavior
Changing People Behaviors
Apply the Hands of Change
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