The GIS Management Institute® and the GIS Capability Maturity Model

The GIS Management Institute® and the GIS Capability Maturity Model

Update, Overview, and Implementation

URISA Connect WebinarWednesday, November 6,

2013

Greg Babinski, MA, GISPURISA Past-PresidentURISA GMI Committee ChairCOGO Secretary

Finance & Marketing ManagerKing County GIS CenterSeattle, WA USA

Do you manage your GIS operation utilizing GIS Best Practices?

Yes No

The GMI and the GIS Capability Maturity ModelUpdate, Overview, and Implementation

Please vote:

What is a capability maturity model? Origins of the GIS Capability Maturity Model URISA Steps in and Babinski’s Theory of GIS Management The URISA Geospatial Management Competency Model Development of the revised, peer-reviewed URISA GIS

Capability Maturity Model The URISA GIS Capability Maturity Model – Step by Step The pivotal role of the GIS CMM in the GIS Management

Institute®

The role of the GIS Management Institute® in enhancing sustainable Enterprise GIS

The role of the GIS Management Institute® in developing professional GIS managers

The GIS Management Institute® - next steps


Agenda


What is a Capability Maturity Model?

A tool to assess an organization’s ability to accomplish a defined task or set of tasks

Originated with the Software Engineering Institute

Objective evaluation of software contractors

SEI published Managing the Software Process 1989

SEI CMM is process focused

Other applications of the capability maturity model concept:

System engineering

Project management

Risk management

Information technology service providers


Why is thinking about capability & process maturity important?


Why is thinking about capability & process maturity important?


The Capability Maturity Model Institute


Who uses CMMi?


Origins of the GIS Capability Maturity Model

What causes variation in enterprise GIS Operations? Each agency is unique City, county, or agency business focus often varies Population Nature and level of economic development

Level of development resources provided? Variations in our ability to use GIS resources? Forgetting where we are in the development cycle?

But GIS operations with similar resources get different results! Why?


Origins of the GIS Capability Maturity ModelWhen is our GIS Development done?

There are many ways we might answer:

With an external focus? Best practices Benchmarking

With a theoretical focus? Ideal design Academic state of the art

With a capability focus?

With a maturity level focus?

2009 Academic Exercise:

Maturity for the proposed model indicates progression of an organization towards GIS capability that maximizes:

Potential for the use of state of the art GIS technology

Commonly recognized quality data

Organizational best practices appropriate for municipal business use

The Municipal GIS Capability Maturity Model assumes two broad areas of GIS operational development:

Enabling capability

Execution ability




Origins of the GIS Capability Maturity ModelEnabling Capability

Components:

What we buy or acquire for our GIS operation…



Execution Ability Components:

How we utilize what we have acquired for our GIS


Origins of the GIS Capability Maturity ModelVery Simple

Questionnaire

Note enabling capability rating scale based on NSGIC GMA


Origins of the GIS Capability Maturity ModelVery Simple

Questionnaire

Note execution ability rating scale based on SEI CMM



2009 State of Washington Survey Results Presented at URISA Annual Conference:



2009 State of Washington Survey Results Presented at URISA Annual Conference:


URISA Steps In


URISA Steps In

2010 ArcNews Article in URISA GIS Management

Babinski’s Theory of GIS Management: As GIS Operational Maturity Improves, ROI Increases


URISA Steps In

2010: David DiBiase Proposes that URISA develop the Geospatial Management Competency Model (Tier 9 of the USDOLETA Geospatial Technology Competency Model)

2011: DiBiase, Babinski & Kennelly form URISA GMCM Committee

2011: Babinski convenes GIS Managers Task Force at Washington GIS Conference to:

Create GMCM ‘Strawman’ Draft Review and revise the GIS Capability Maturity

Model 2011: At GIS-Pro in Indianapolis, GMCM Committee

revises Strawman Draft and by early 2012 Publishes GMCM for peer-review.


URISA Develops the Geospatial Management Competency Model

Final Peer-Reviewed URISA GMCM:Published in June 2012Adopted by USDOLETA August 201218 Competency Clusters74 individual competencies


The ‘Ah-ha!’ moment (Part 1):

GIS operational process maturity (aka the GIS Capability Maturity Model)

and…GIS management capability (aka the Geospatial

Management Competency Model)

Can both best be defined against… A body of geospatial management best

practices and standards, or the GIS Management Body of Knowledge


The ‘Ah-ha!’ moment (Part 2):

No one has ever defined geospatial management best practices and

standards


URISA Steps In

2010: David DiBiase Proposes that URISA develop the Geospatial Management Competency Model (Tier 9 of the USDOLETA Geospatial Technology Competency Model)

2011: DiBiase, Babinski & Kennelly form URISA GMCM Committee

2011: Babinski convenes GIS Managers Task Force at Washington GIS Conference to:

Create GMCM ‘Strawman’ Draft Review and revise the GIS Capability Maturity

Model 2011: At GIS-Pro in Indianapolis, GMCM Committee

revises Strawman Draft and by early 2012 Publishes GMCM for peer-review.


Developing the revised, peer-reviewed URISA GIS Capability Maturity Model

2011 Washington State GIS Managers Task Force


Developing the revised, peer-reviewed URISA GIS Capability Maturity Model2012 – 2013 GMI Committee:

Incorporated 2011 GIS Managers Task Force Recommendations

Correlated 74 GMCM competencies Prompted for assessing ‘Characteristics’ via questions



2013 Peer-Review Cycle: 6-weeks for public review via online questionnaire Adequate high-quality responses Responses consolidated by Hilary Perkins and Greg Babinski Greg Babinski drafted initial recommendations to

address/resolve comments Final 10-day GMI Committee review & comment cycle



2013 Peer-Review Cycle:Enabling Capability (EC) Component

EC1. Framework GIS DataEC2. Framework GIS Data MaintenanceEC3. Business GIS DataEC4. Business GIS Data MaintenanceEC5. GIS Data CoordinationEC6. MetadataEC7. Spatial Data WarehouseEC8. Architectural DesignEC9. Technical InfrastructureEC10. Replacement PlanEC11. GIS Software MaintenanceEC12. Data back-up and securityEC13. GIS Application PortfolioEC14. GIS Application Portfolio ManagementEC15. GIS Application Portfolio O&MEC16. Professional GIS ManagementEC17. Professional GIS Operations StaffEC18. GIS Staff Training and Professional DevelopmentEC19. GIS Governance StructureEC20. GIS is Linked to Agency Strategic GoalsEC21. GIS BudgetEC22. GIS FundingEC23. GIS Financial Plan

Execution Ability (EA) ComponentEA1. New Client Services Evaluation and DevelopmentEA2. User Support, Help Desk, and End-User TrainingEA3. Service Delivery Tracking and OversightEA4. Service Quality AssuranceEA5. Application Development or Procurement MethodologyEA6. Project Management MethodologyEA7. Quality Assurance and Quality ControlEA8. GIS System ManagementEA9. Process Event ManagementEA10. Contract and Supplier ManagementEA11. Regional CollaborationEA12. Staff DevelopmentEA13. Operation Performance ManagementEA14. Individual GIS Staff Performance ManagementEA15. Client Satisfaction Monitoring and AssuranceEA16. Resource Allocation ManagementEA17. GIS data sharingEA18. GIS Software License SharingEA19. GIS data inter-operabilityEA20. Legal and policy affairs managementEA21. Balancing minimal privacy with maximum data usageEA22. Service to the community and to the profession



2013 Peer-Review Cycle: Final revised draft based on 10-day GMI Committee review &

comment cycle GMI Committee consensus approval of final September 2013

draft at its 9/4/2013 meeting with recommendation that the URISA BOD endorse/formally adopt the URISA GIS Capability Maturity Model.

URISA Board action at its 9/15/2013 meeting: URISA GIS Capability Maturity Model Adopted


The GIS Capability Maturity Model – Step by Step
















































The GIS Capability Maturity Model – Please vote:

Do you see value in using the GIS Capability Maturity Model to improve enterprise GIS operations?

Yes No


The GIS Capability Maturity Model – Attendee Discussion and Feedback

Do you have any:

Questions? Suggestions? Criticisms? Ideas for using the GISCMM? Other comments?


Voting Results


The pivotal role of the GISCMM in the GIS Management Institute®


Enhancing sustainable Enterprise GIS



Submit completed GISCMM self assessments to GMISubmit completed GISCMM self assessments to GMI

Annual GMI Report on the state of Enterprise GISAnnual GMI Report on the state of Enterprise GIS

New URISA GMI Service: Enterprise GIS New URISA GMI Service: Enterprise GIS Assessment/Accreditation:Assessment/Accreditation:

Online survey instrumentOnline survey instrument

Self assessment with validation mechanismsSelf assessment with validation mechanisms

Compilation of bench marking metricsCompilation of bench marking metrics

Evaluation against GISCMMEvaluation against GISCMM

Manager assessment against GMCMManager assessment against GMCM

Feedback report with benchmark analysis and Feedback report with benchmark analysis and development recommendationsdevelopment recommendations

GMIcmm Maturity Level AccreditationGMIcmm Maturity Level Accreditation






Enhancing professionalism for GIS managers

The competency of the GIS manager is one of the key success factors for an effective enterprise GIS


Enhancing professionalism for GIS managers

Assessing the competency of a GIS manager against the Geospatial Management Competency

Model


The GIS Management Institute®

Next steps


Contributors:


Contributors:


Greg Babinski, MA, GISPURISA Past-PresidentURISA GMI Committee ChairCOGO SecretaryW: www.urisa.org/main/gis-management-institute/

Finance & Marketing ManagerKing County GIS Center201 South Jackson StreetMS: KSC-IT-0706Seattle, WA 98104 USA

P: 206-477-4402F: 206-263-3145E: [email protected]: @gbabinskiW: www.kingcounty.gov/gis

http://www.urisa.org/main/gis-management-institute/

mailto:[email protected]

http://www.kingcounty.gov/gis