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Its not call, Its your business...

Telephony Integration With Crm

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Page 1: Telephony Integration With Crm

Its not call, Its your business...

Page 2: Telephony Integration With Crm

Business Telephony Integration With Paperless

Office For Complete Automation

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Proposal Content :-1. Feature List Of Synapps ( Business Telephony )2. Module Details Of Crm ( Paper Less Office App

With Dynamic Integrations3. Integration Of Business Telephony With Crm

Its not call, Its your business...

Page 4: Telephony Integration With Crm

Its not call, Its your business...

Page 5: Telephony Integration With Crm

Extra Rich Features

❖ Browser based management❖ Complete and comprehensive

Dashboard❖ Live Call Details, shows extension

information❖ Reporting is its best, detailed /

analytical❖ Listen to call recording in browser

directly❖ Incoming / Outgoing call reports❖ Supports any soft phone or IP phone

Or Softphones on smartphones or tablets

❖ Create, schedule and monitor outward conferences

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Other Uniq Integrated Features - Synapps ( Business Telephony )

❖ Web click to call, website visitors can request a call in REAL TIME

❖ Advanced IVR creation & Management❖ Voice mail support❖ Incoming / Outgoing Dial Plans / Calling

Rules….❖ Detailed user and ext. Configuration❖ Supports VOIP, SIP, PRI and IP trunks❖ Synapse API, connect any application

(Vb / .Net / Java / Oracle) to Telephony

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Other Uniq Integrated Features - Crm ( Paperless Office )

❖ Ready made connector for SugarCRM❖ Click to call in SugarCRM❖ Incoming Call Popup in SugarCRM❖ all call records (logs) in SugarCRM❖ Detailed call information in SugarCRM

You can even listen to the call from here

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