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Bite Size is the Right Size Learn more at www.grovo.com How Microlearning Shrinks the Skills Gap | 1

TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Page 1: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Bite Size is the Right Size

Learn more at www.grovo.com!

How Microlearning Shrinks the Skills Gap!

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Page 2: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Connect:!Alex Khurgin

Director of Learning, Grovo [email protected]

Booth 404 at DevLearn

Learn more:!grovo.com/organizations

Techknowledge 2015

Empowering the digital workforce

Visit us at Booth 101!

Connect: [email protected]

Learn more: grovo.com/organizations (212) 924-2579

Page 3: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Attention Spans are Changing…!

1998: average attention span = 12 minutes!

!

2008: average attention span = 5 minutes!

!

2018: average attention span = ? Minutes1!

1. Social Times: Attention spans have dropped from 12 minutes to 5 minutes (Dec 14, 2011)!| 3

Page 4: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

The Shift to Hyper Attention!

By 2015, we’ll all be consuming more than 15 hours of media per day.1 In fact, older adults aged 50-64 upped their consumption 71% in Q2 of 2014.2!

It’s not just generational: We’re ALL consuming more media, and much of that media is VIDEO.!

We’re moving AWAY from Deep Attention!•  Concentrating on one object or information stream, ignoring outside stimulation, long focus times!

We’re moving TOWARDS Hyper Attention!•  Switching focus, multi-information streams, high stimulation, low tolerance for boredom3!

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1.  University of Southern California Marshall School of Business "Media consumption to average 15. 5 hours a day by 2015." ScienceDaily 2013.!

2.  Nielsen. Q2 '14 Cross-Platform Report http://www.videonuze.com/content/article/topic/855#sthash.35fVCBwq.dpuf"

3.  Hayles, N. Katherine, University of California, “Hyper and Deep Attention, The Generational Divide in Cognitive Modes”"

Page 5: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Technology is Changing… and Knowledge Workers are Drowning!

•  A third clock more than 50 hours a week, 43% get less than seven hours of sleep a night, 60% rush through meals, and 25% of execs report that their communications are unmanageable1!

!•  40% of those surveyed said they didn’t have time to do the training they

needed2!

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1.  The New Learning Architect,”The Opportunities & Constraints Have Changed” 2011!

2.  SkillSoft survey, Shepherd, Clive (2011-01-12),The New Learning Architect p. 21!

Page 6: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Training Can’t Keep Up!

•  Average is 31 hours per employee1 !

1.  The Association for Talent Development, “State of the Industry Report”!2.  Learning Solutions !3.  Brinkerhoff, R. O., Apking, A. M. (2001). High impact learning: Strategies for leveraging business results from training.!4.  Association for Talent Development, Learning Circuits Newsletter !

It’s TOO LONG!

•  80% of what is learned is forgotten within 30 days2!•  Fewer than 15% apply what they learn3 !

There’s NO RETENTION!

•  Average time it takes to create ONE hour of training is 43-185 hours (low end) 93-365 hours (high end)4!

It can’t be produced FAST ENOUGH!

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Page 7: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

The Digital Skills Gap!This has led to a digital skills gap costing the economy !1.3 TRILLION dollars1!

It’s clear the WORKFORCE has to CHANGE!

| 7 1. Harris Interactive, 2014!

Page 8: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is…!

Learning through short, digestible, focused segments.!

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Page 9: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is better for Learners!

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Page 10: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is better for Engagement!

•  It’s an extension of MICROMEDIA (Twitter, Vine, Tumblr, etc) !•  It’s ON-THE-GO!•  It’s QUICK and easily UNDERSTOOD!

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Page 11: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is better for Learning & Retention!

•  It’s “sticky”!•  Doesn’t overload learner!•  90% of new skills are lost within a year1, while anecdotally

microlearning can yield 4-5 learned takeaways per session, track or lesson 2!

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1.  Wall Street Journal, “So Much Training, So Little To Show For It” 2012!

2.  Sebastian Bailey, Ph.D., Mindgym, Bite-size is the right size !

Page 12: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is better for Application & Performance!

•  A little over time is better than cramming!•  It’s personalized and unique!•  Pinpoints strengths & weaknesses !

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Page 13: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning WORKS!

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Page 14: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is better for Trainers!

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Page 15: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning can be produced faster, cheaper, and easier!

(Cuts costs by 50% while increasing speed by 300%1)!

•  It’s MODULAR (easily assembled & corrected)!•  Takes less time to DESIGN & EXECUTE!

•  Great for EXPERIMENTATION!

| 15 1. Ray Jimenez, “3 Minute eLearning”!

Page 16: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is “Just In Time”!

•  Available at the TIME OF NEED !

•  Learners are more RECEPTIVE!

•  It’s a PERFORMANCE AID!

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Page 17: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is Compelling!

•  Coincides with MICROMEDIA (Twitter, Vine, etc)!•  More time to build a beautiful and engaging experience!•  Easily TRANSLATED for other cultures!

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Page 18: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning is Trackable & Assessable!

•  Create data-driven learning!•  Pilot lessons, gather feedback!•  Results are measurable!

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Page 19: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

And microlearning offers even more benefits…!

•  Saves lost productivity for workers!•  Less budget for venues, travel, food, etc.!•  Can repurpose existing training content!

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Page 20: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

How to Create Microlearning !

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Page 21: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Choose a Format!

•  Consumable via mobile, tablets, laptops, etc!•  Formats include emails, posts, video, games, quizzes, simulations,

slideshows, etc!•  “M” learning is lowest common denominator!

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Page 22: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Microlearning needs to be Short !(very short)!

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Page 23: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Grovo’s content averages 60-90 Seconds!

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Page 24: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Create Granular Units!

•  Size doesn’t matter if it’s meaningful!•  It’s a single part of a larger whole!•  Must be purposeful and objective-oriented!

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Page 25: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

•  Aim for real work application!•  Add social and cultural context!•  Scenario-based learning (SBL) aids retention!

Make it “Sticky”!

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Page 26: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Add Context or Use a Story!

•  Add context and strong emotional connection!•  Create themes!•  Story can be told with a single frame/picture!

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Page 27: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Develop Learning Rapidly!

•  Platforms are changing too quickly; it’s rapid creation or die!•  Use content repositories or other content providers!

Page 28: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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How to Chunk Content!

•  Organize and separate essential content!•  Do a working memory check!•  Go screen-by-screen!•  Use bullets and lists!

Page 29: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Microlearning should be Holistic!

•  Concepts!•  Best Practices/Principles!•  Procedures/Tutorials!•  Demonstrations!•  Metacognitive strategies!•  Etc.!

Use 360 learning perspectives!

Page 30: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Other tips for Microlearning:!

•  Use 90/20/8 Rule1!

•  Use Grovo’s Method!•  Use Show & Tell (1:3 Ratio)!•  Use Searchable Reference Materials!

1. Pike, 1994, Creative Training Techniques Handbook!

Page 31: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Can you Train for a better Attention Span?!

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Page 32: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Attention Span is one of the 8 Core Digital Competencies!

•  Increasing Mindfulness!•  Optimizing time management!•  Prioritizing thought, feeling, and effort!

Train by:!

Page 33: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Tools that help with Attention Span:!

•  IFTTT (sets triggers to avoid distraction)!•  Timeful!•  Sizeup (your screen controls your attention)!•  Headspace!•  Apptitude!

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Takeaways!

•  Better performance, value, return on investment!•  Is faster, easier, and cheaper to produce!•  Numerous benefits to both Learner & Trainer!•  Shrinks the Digital Skills Gap!

Microlearning achieves:!

•  Micro/compact/granular!•  Highly engaging!•  Of a high production value!•  Rapidly produced!•  For all learners (Millenials, those with a Skills Gap, different cultures, etc)!

Microlearning NEEDS to be:!

Page 35: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Page 36: TechKnowledge 2015 - Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

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Connect:!Alex Khurgin

Director of Learning, Grovo [email protected]

Booth 404 at DevLearn

Learn more:!grovo.com/organizations

Training Industry 2015

Empowering the digital workforce

Visit us at Booth 101!

Connect: [email protected]

Learn more: grovo.com/organizations (212) 924-2579