Bridging the gap between education and technology

Team Building

Bridging the gap between education and technology.

Why Teams?

Children learn better in groups of 2-3.

The Center for Children and Technology

Bridging the gap between education and technology.

How do Teams Work Best?Team’s succeed when members have:1. Commitment to common objectives

More likely when they set them; recognize interdependence2. Defined, appropriate roles and responsibilities

– Good use of individual talent– Opportunity for each to grow, learn all skills

3. Effective decision systems, communication and work procedures– Open, honest communication– Accepts conflict, manages it, resolves it well

4. Good personal relationships– Mutual trust

Bridging the gap between education and technology.

Stages in Team Building

FormingForming

StormingStorming

NormingNorming

PerformingPerforming

Bridging the gap between education and technology.

Stage 1: FORMING• Team Building

– Define team (optimum ~3 with one or more girls)

– Determine individual roles– Develop trust and

communication

• Task– Define problem and

strategy– Identify information needed

Bridging the gap between education and technology.

From Individuals A Group

• Help members understand each other:– Myers-Briggs Type Indicator (MBTI)

• Extraverts ------------------ Introverts• Sensors --------------------- iNtuitive• Thinker --------------------- Feelers• Judger ---------------------- Perceiver

By selecting one from each category, we define our personality type, ESTJ, ENTJ…INFP

FormingForming

Bridging the gap between education and technology.

Individual Temperaments

• Keirsey Temperaments based on Myers-Briggs– Artisians SP: Supervisors (ESTJ), Inspectors (ISTJ),

Providers (ESFJ), Protectors (ISFJ)– Guardians SJ: Promoters (ESTP), Crafters (ISTP),

Performers(ESFP), Composers (ISFP)– Idealists NF: Teachers (ENFJ), Counselors (INFJ),

Champions (ENFP), Healers (INFP)– Rationals NT: Field Marshals (ENTJ), Masterminds

(INTJ), Inventors (ENTP), Architects (INTP)

FormingForming

Bridging the gap between education and technology.

Relevance to Teams (E/I)

• Extraverts– Need to think aloud– Great explainers!– May overwhelm others

• Introverts– Need time to process– Great concentration– May not be heard

FormingForming

Bridging the gap between education and technology.

Relevance to Teams (N/S)

• iNtuitive – Great at big picture– See connections– May make mistakes in

carrying out plans

• Sensor– Great executors– May miss big picture,

relative importance

FormingForming

Bridging the gap between education and technology.

Relevance to Teams (T/F)

• Thinker– Skillful at

understanding how anything works

• Feeler– Know why something

matters

FormingForming

Bridging the gap between education and technology.

Relevance to Teams (J/P)

• Judger– Good at schedules,

plans, completion– Make decisions easily

(quickly)– May decide too

quickly and overlook vital issues

• Preceiver– Always curious, want

more knowledge– May not get around to

acting– Slow judger’s enough

to make great teams

FormingForming

Bridging the gap between education and technology.

What Type are You?

Online Personality Tests

• Jung types http://www.allhealth.com/onlinepsych/personality/olpgen/0,6103,7119_127651,00.html

• Keirsey types http://www.keirsey.com/cgi-bin/keirsey/newkts.cgi

FormingForming

Bridging the gap between education and technology.

Stage 2: STORMINGStage 2: STORMING

During the Storming stage:– Team members realize that the task is more difficult than

they imagined– Members may be resistant to the task and fall back into

their comfort zones– Communication is poor with little listening– Fluctuations in attitude about their chances of success– Among the team members there is disunity and conflict– Collaboration between members is minimal and cliques

start to appear

Bridging the gap between education and technology.

Storming Diagnosis (in order)

• Do we have common goals and objectives?• Do we agree on roles and responsibilities?

– Use a table to share division of labor• Do our task, communication, and decision

systems work?• Do we have adequate interpersonal skills?

StormingStorming

Bridging the gap between education and technology.

Negotiating Conflict

• Separate problem issues from people issues• Be soft on people, hard on problem• Look for underlying needs, goals of each

party rather than specific solutions– Find a creative solution that’s good for both

StormingStorming

Bridging the gap between education and technology.

Attacking the Problem

Problem Solving• State your views in clear non-judgmental language

• Clarify the core issues

• Listen carefully to each person’s point of view

• Check understanding of the disagreement by restating the core issues

• Use techniques such as circling the group for comments and having some silent thinking time when emotions run high

StormingStorming

Bridging the gap between education and technology.

Stage 3: NormingStage 3: Norming

• During this stage members accept– their team– team ground rules– their roles in the team– the individuality of fellow members

• Team members realize that they are not going to drown and start helping each other

Bridging the gap between education and technology.

Behaviors

• Competitive relationships become more cooperative

• Willingness to confront issues and solve problems

• Ability to express criticism constructively• More sharing and a sense of team spirit

NormingNorming

Bridging the gap between education and technology.

Guide for Giving Constructive Feedback

• When you …. describe behavior • I feel ….. how behavior affects you• Because I … why behavior affects you• (Pause for discussion) …. let other person(s) respond• I would like …. what change would you like• Because …. why change will alleviate problem• What do you think …. Listen to other person’s

response and discuss options

NormingNorming

Bridging the gap between education and technology.

Giving Constructive Feedback

• Be descriptive • Don't use labels • Don’t exaggerate • Don’t be judgmental• Speak for yourself

NormingNorming

Bridging the gap between education and technology.

Giving Constructive Feedback (cont.)

• Talk first about yourself, not about the other person

• Phrase the issue as a statement, not a question• Restrict your feedback to things you know for

certain• Help people hear and accept your compliments

when giving positive feedback

NormingNorming

Bridging the gap between education and technology.

Receiving Feedback

• Breathe• Listen carefully• Ask questions for clarity• Acknowledge the feedback• Acknowledge the valid points• Take time to sort out what you heard

NormingNorming

Bridging the gap between education and technology.

Stage 4: PERFORMINGStage 4: PERFORMING

Team members have– Gained insight into personal and team

processes– A better understanding of each other’s strengths

and weaknesses– Gained the ability to prevent or work through

group conflict and resolve differences– Developed a close attachment to the team

Bridging the gap between education and technology.

Recipe for Successful Team

• Commitment to shared goals and objectives• Clearly define roles and responsibilities

– Use best skills of each– Allows each to develop in all areas

Bridging the gap between education and technology.

Recipe for Successful Team

• Effective systems and processes– Clear communication– Beneficial team behaviors– Well-defined decision procedures– Use of scientific approach– Balanced participation– Established ground rules– Awareness of the group process

• Good Personal Relationships

Bridging the gap between education and technology.

Recipe for Successful Team

• Good Personal Relationships