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Subex Managed Services experts are helping service providers around the world improve their BSS operations significantly, not just in the long term, but also on a day-to-day basis. We complement existing operations just as much as transform their business.
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SubexManagedServices
Cost Reduction
Domain Expertise
Core
Bus
ines
s Focus
30+Managed Services
Programs
300+ROC
implementations
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Read More about Managed Services
Managed Services - SMARTer approach to Business Optimisation
Source: TM Forum 2012
Rating on a scale of 1 to 5
Improve process efficiency4.29
Lower operational costs4.07
Deliver added value3.57
Improve customer experience4.07
Improve sta� productivity3.50
Top 5 Goals of Operators from BSS Managed Services
Outcome based
engagement
Flexible & Scalable
Product, domain,
operations expertise
IT operations
services
World class BSS software
Hosting & infrastructure
services
Rating on a scale of 1 to 10Source: KPMG Global Revenue Assurance Survey, 2012
Addressable by Managed Services
Why organizations do not make the most oftheir BSS functions
Inconsistent procedures & policiesacross organizations
Non-availability of accurate &timely information from business
Absence of automated toolsto support the processes
Non availability of requisiteskill sets
Lack of data consistency acrossdi�erent systems6.3
6.1
6.0
6.0
5.6
Challenges Bene�ts
Tier 1 North American Operator Success Story
ROI in 6 months
100%
reduction in OPEX
15%Resource constraints
No periodic RA analysis
Limited RA coverage
High OPEX
Challenges
Tier 1 APAC Operator Success Story
Bene�ts
million revenue �ndings
$24 425%
average ROI as on date
Rapid expansion of business
Limited RA capabilities
Challenges
Tier 1 Middle East OperatorSuccess Story
Bene�ts
increase in fraud coverage
200%
reduction in fraud run time
84%
Technological advancements
Need for 24/7 monitoring
