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Dr. Mark Darbyshire, CTO EMEA

Intelligent Business Operations

Event Processing and Process

Modeling From ARIS to APAMA

©2013 Software AG. All rights reserved. For internal use only |

Multi-payments Data

Interoperability

Optimize

Operations

Manage Risk

Continuous

Visibility

Capitalize on

Real-time

Revenue

Intelligent Business Operations

©2013 Software AG. All rights reserved. For internal use only |

There’s quite a lot of operational monitors

• ARIS Process Performance Manager

• webMethods Business Activity Monitor

• webMethods Insight

with an understandable focus on process…

©2013 Software AG. All rights reserved. For internal use only |

Multi-payments Data

Interoperability

Manage Risk

Continuous

Visibility

Capitalize on

Real-time

Revenue

But none of them use the data to understand…

©2013 Software AG. All rights reserved. For internal use only |

Operational systems have the data to help understand

•how customers buy

•observe trending behaviour away from one product and towards another

•track what led up to the purchase

•whether their experience was good or bad

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Operational systems have the data to help

•detect where opportunities may lie (e.g. an emergent demographic)

•realise what sorts of opportunities these are (e.g. regional, temporal)

•how to communicate with the opportunity

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Operational systems have the data to help understand

•understand what the threat is

•garner contextual and related data

•analyse the threat as it occurs

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Event Processing is an ideal consumer of these data sets

•to correlate across data sources for enrichment and filtering

•to aggregate into consistent views

•to enable real-time analysis - and decisioning

©2013 Software AG. All rights reserved. For internal use only |

But operational data, like most large data sets,

has some issues:

Comprehension

Complexity

Volume

Speed Low Latency Universal

Messaging

In Memory Data &

Analytics

Real-time Analytics &

Intelligent Action

Real-time Visual

Analytics