&

Make top education accessible

through localization

AgendaDecember 6th, 2017

Introduction

Solution Overview

Next Steps

Lessons Learned

Q&A

IntroductionSpeakers

Ben Ries

Engineering Manager@Coursera

Built Coursera’s Global Translator

Community (GTC) product

Xiaoke Kang

Localization Community Manager@

Coursera

Managing Coursera’s Global Translator

Community (GTC) and UI localization

IntroductionCoursera

We envision a world where anyone, anywhere

can transform their life

by accessing the world’s

best learning experience.

2012

Apr - First free

MOOCs launched

on Coursera

Coursera is founded

IntroductionGlobal Translator Community (GTC)

● Steadily improved functionality to help

translators to easily contribute to our mission

● Needed a product that can tightly integrate

with our community and can handle the scale

of our translation efforts

2014

Sent an email to all

Coursera learners

The GTC is founded

Solution OverviewGlobal Translator Community (GTC)

The GTC is a community of Coursera learners who help

make the world's best online educational content more

accessible through translation.

100,000+ sign ups 40+ languages 50K+ videos

http://www.coursera.community/#gtc

Solution OverviewSmartling as the translation platform

Course

Videos

on CourseraSmartling GTC portal

Solution OverviewUI Localization

● English > Spanish, French,

Portuguese (Brazil), Russian, Chinese

(Simplified), Chinese (Traditional)

● Translated by a vendor

● Smartling as the translation platform

Solution OverviewTechnical solution/challenges

Previous solution

lacked deep

integration and speed

Switching solutions

is a lot of work that

pays off: Better

user experience,

chance to pay

down technical

debt

Next Steps

Goals of Coursera

Future vision of

Coursera localization

Lessons Learned

Think long term -

find a TMS that

can keep up with

your growth

Bugs can be

unexpected -

always leave

extra time for

fixing it

Q&A

Thank you !