SmartCloud Enterprise+

© 2013 IBM Corporation

IBM SmartCloud™ Enterprise+Managed Cloud Infrastructure

Andrzej Osmak, Cloud Solution Leader, IBM GTS, GSDC Poland

May 2013


Managed Cloud Infrastructure

Agenda

• Introduction to Cloud Computing

• SmartCloud Enterprise+ Technical Overview

• Next steps

• Q&A



There are three ways to acquire IT capabilities

Cloud computing is a new delivery and

consumption model or methodology

spanning all 3 ways.

Software, hardware

and services

Pre-integrated systems

and appliances

Provided as

services



What is different about cloud computing?

With cloud computingWithout cloud computing

� Virtualized resources

� Automated service management

� Standardized services

� Location

independent

� Rapid scalability

� Self-service

� Software

� Hardware

� Storage

� Networking

� Software

� Hardware

� Storage

� Networking

� Software

� Hardware

� Storage

� Networking

Note: Elements of cloud computing taken from NIST, Gartner, Forrester and IDC cloud computing definitions



IT benefits from cloud computing are real

Test provisioning Weeks Minutes

Change management Months Days/hours

Release management Weeks Minutes

Service access Administered Self-service

Standardization Complex Reuse/share

Metering/billing Fixed cost Variable cost

Server/storage utilization 10–20% 70–90%

Payback period Years Months

SOURCE: Based on IBM and client experience.

Increasing speed and

flexibility

Reducing costs

Results from IBM cloud computing engagements



Workloads may be at different levels of readiness for cloud



There is a spectrum of deployment options for cloud computing

Private Public

Hybrid

IT capabilities are provided “as a

service,” over an intranet, within the

enterprise and behind the firewall

Internal and external service delivery

methods are integrated

IT activities / functions are

provided “as a service,” over

the Internet

Third-partyoperated

Third-party hosted and operated

Enterprise data center

Enterprise data center

Private cloud Hosted private cloud

Managed private cloud

Enterprise

Shared cloud services

A

Enterprise

B

Public cloud services

A

Users

B



Public and Private Clouds are preferred for different workloads

Database- and application-oriented

workloads emerge as most appropriate

� Data mining, text mining, or other analytics

� Security

� Data warehouses or data marts

� Business continuity and disaster recovery

� Test environment infrastructure

� Long-term data archiving/preservation

� Transactional databases

� Industry-specific applications

� ERP applications

Infrastructure workloads

emerge as most appropriate

� Audio/video/Web conferencing

� Service help desk

� Infrastructure for training and demonstration

� WAN capacity, VOIP Infrastructure

� Desktop

� Test environment infrastructure

� Storage

� Data center network capacity

� Server

Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

Top public workloadsTop private workloads



Clients interviewed significantly prefer private clouds over public or hybrid clouds

Overall, how appealing are the public, private and hybrid delivery models for your company?

64%

30%Public

Private

64%

38%Hybrid

Private

Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

Public vs. Private trade-off considerations

Benefits

� Increased Speed

� Lower Cost

Security

� Insecure or incomplete data deletion

� Isolation failure

� Malicious Insiders

� Management infrastructure compromise

Governance

� Resiliency

� Level and source of support

� Architectural & management control

� Compliance

Customization / specialization



Agenda



• Next steps

• Q&A



IBM SmartCloud family - one of the broadest bases of cloud solutions in the market

IBM SmartCloud Foundation IBM SmartCloud Services IBM SmartCloud Solutions

Application Services

IBM Services

Partner Services

Client DefinedServices

ApplicationLifecycle

ApplicationResources

Application Environments

Application Management

Integration

Enterprise Enterprise+

Infrastructureplatform

Managementand support

Availability and

performance

Security Payment and billing

Platform as a Service Technologies

Infrastructure as a Service Technologies

InfrastructurePlatform

Usage and

Accounting

Availability and Performance

Managementand Administration

Security and Compliance

Application Lifecycle

Application Resources



Integration

Platform as a Service Technologies

Infrastructure as a Service Technologies

InfrastructurePlatform

Usage and

Accounting

Availability and Performance

Managementand Administration

Security and Compliance

Application Lifecycle

Application Resources



IntegrationApplication

Lifecycle

Application

Resources

Application

Environments

Application

Management

Integration

Infrastructure

platform

Management

and administration

Availability and

performance

Security and

compliance

Usage and

accounting

Platform as a service technologies

Infrastructure as a service technologies

Business process as a service

Software as a service

Business analytics

and optimization

Social business

Smarter citiesSmarter commerce

Business process as a service

Software as a service

Platform as a service

Infrastructure as a service

Design Deploy Consume

Commitment to open standards and a broad ecosystem

IBM SmartCloud



SCE+ supports enterprise-class workloads and includes a full suite of managed services

IBM SmartCloud Enterprise+

Management, support

and deployment

Security

and isolation

Availability and

performance

Technology

platform

Payment and

billing

Dedicated cloud

Enterprise+

Shared cloud services

Enterprise+

B BA

• Shared or dedicated managed environments

• Shared management environments

• Standard set of software images (operating system, middleware, databases) offered in fixed sizes and SLA packages

• Cloud-based IT Infrastructure Library (ITIL) processes such as image lifecycle management, asset and license management and configuration management

• Architecture designed to support workloads requiring a highly available infrastructure

• High-speed Tier 1 storage option



A self-service web portal is designed to provide more rapid access

to the IBM SmartCloud Enterprise+ environment

You activate your service through the client portal.

Client

portal

Capacity (server and

storage)

Service category

Softwareimage

Managedservices

Example

Capacity Service category Software image Managed services

64-bit IBM System x®virtual machine 8 central processing unit, 16 gigabytes (GB) random access memory (RAM), 384 GB storage

99.5 Silver service-level agreement24-hour service request fulfillment

RHEL Linux 5.4 IBM DB2® Enterprise Edition v9.7.1

Operating system



IBM SmartCloud Enterprise+ can offer virtual machine capacity options for both the x86 and IBM Power Systems platforms

x86options

32-bit configurations 64-bit configurations

Small Med Large Small Med Large XL

Virtual CPUs 1 2 4 1 2 4 8

Virtual memory (gigabytes) 1 2 4 2 4 8 16

Instance storage (gigabytes)

64 128 192 64 128 192 384

IBM Power Systems™options

64-bit configurations

Small Med Large XL Jumbo

Virtual CPUs 1 2 4 8 16

Virtual memory (gigabytes) 2 4 8 16 32

Instance storage (gigabytes)

64 128 192 384 512



Our solution includes the following service quality levels that help enhance flexibility and increase return on investment

Package

Virtual machine(VM) availability

service-levelagreement

Infrastructure services

Bronze 98.5%

• 32-bit and 64-bit IBM System x® – Microsoft Windows and Linux

• 64-bit IBM Power Systems™ – IBM AIX®• Predefined selectable VM sizes (vCPU1, memory, storage)• 24-hour service-request fulfillment goal

Silver 99.5%• Bronze services plus VM mobility within a virtual cluster• 24-hour service-request fulfillment

Gold 99.7%• Silver services plus automated restart on VM failure• 48-hour total service-request fulfillment goal

Platinum 99.9%• Gold services plus storage replication across different

physical storage devices• 72-hour total service-request fulfillment goal

1vCPU – virtual central processing unit



•Steps for creation of a virtual machine (VM) in SmartCloud Enterprise+:– Customer request of VM through the cloud web portal– Virtual machine – virtual resource provisioning of server and storage resources– Execution of automated tooling for preparation of operating system. Examples:

•Patching operating system (OS) to current levels

•Install, configure and test agents (for example, monitoring and backup)

•Security scans– Registration into management tools. Examples:

•Asset – VM and installed software

•ID and password – maintain password policy including revalidation

•Compliance – contain records of full compliance to security policies and standards– Verification by IBM Delivery Executive and turn over to customer for use

IBM SmartCloud Enterprise+ can deliver a more robust cloud environment in hours, based on our experience in automation

More than 70 tasks are

automated and auditable.

Client

portal

VM provisioningOS

configurationRegistration Verification

SmartCloud Enterprise+ unique



IBM SmartCloud Enterprise+ provides a standardized set of operating system and software images to help reduce complexity and cost

These software images can be made available for the appropriate operating systems:

• x86 operating system (VMWare)

Red Hat Enterprise Linux 5.4 and 5.6 (32 and 64 bit)

Microsoft Windows Server 2003 R2 Standard and Data Center Editions (32 and 64 bit)

Microsoft Windows Server 2008 R2 Standard and Data Center Editions (64 bit)

• IBM Power Systems™ operating system (IBM PowerVM®)

IBM AIX® 6.1

IBM and non-IBM software can be included in the service catalog at your request:

• IBM DB2®

• IBM WebSphere® MQ

• Apache Tomcat

• IBM WebSphere Application Server

• Microsoft Internet Information Server (on Windows OS only)

• Microsoft SQL Server (on Windows OS only)

• Oracle 10 and 11g (on AIX OS only)

• Oracle Weblogic (on AIX OS only)



The SmartCloud Enterprise+ environment is supported by a comprehensive set of managed services and tools

Monitoring and management of operating systems (OS)

ITIL-based managed services enable more consistent and

efficient service management

Supporting managed services to enable additional

management and resiliency

Monitoring and patch management of OS components

Antivirus on Microsoft Windows OS Accounting of software licenses

OS-level security and compliance– Security policy

management and compliance support

Base audit support for the environment and regulatory program management

Service catalog

Service request – activation and deactivation (SA&D)

Incident, problem and change management

Event management

Configuration management

Asset management

Management above the operating system (such as database and middleware)

– Monitoring and response to alerts

– Patch management

Vulnerability management for the managed environment

– Scanning using IBM security services

– Response to alerts and events



IBM SmartCloud Enterprise+ brings production storage capabilities to a cloud environment

Storage capabilities include:

– 1 storage tier: block-based, enterprise-grade, high performance storage area network (SAN) – San Volume Controller (SVC)+ IBM XIV® Storage System

– 4 virtual machine storage sizes• Small (64 gigabytes [GB]), medium (128 GB), large (192 GB) • and extra large (384 GB)

– Additional storage can be allocated in 32-GB increments – Redundant fibre channel SAN storage infrastructure– Scheduled and ad hoc local data protection and backups– Offsite tape media storage and encryption for clients who

want operational backup– Data replication for frame level redundancy*– Use of advanced storage management tools from IBM Research

to provide better capacity planning and storage placement• SPARK – Analytics for SVC provision and planning • SAGE – Automated Information lifecycle management policy engine

*Platinum service-level agreement only



IBM SmartCloud Enterprise+ also includes networking options to support your environment

Networking capabilities include:

• Redundant 10 GBps local area network (LAN)

• Multi virtual local area network (VLAN)

• Virtual private network (VPN) over Internet and/or

Site-to-Site VPN or dedicated network connection

• Optional AT&T VPN*

• Managed firewall

• Dedicated network intrusion

• Static IP addresses on customer’s network

• Software load balancer (IBM WebSphere® Edge)

• 3 network interface cards: customer, IBM administration

and backup

• Customer network traffic segmented using secure VLANs

*This solution is scheduled for availability in the US in first quarter 2013 with plans for availability in Europe in the secondhalf of 2013. Plans are subject to change.



Agenda



• Next steps

• Q&A



Next steps

View the video, Introduction to SmartCloud Enterprise+

Read the white paper, Choice and Control

Visit the website on ibm.com

�

�

�



Agenda



• Next steps

• Q&A



Thank you for your time today.

Contact:

� Andrzej Osmak

Cloud Solution Leader

IBM GTS, GSDC Poland

[email protected]

pl.linkedin.com/in/andrzejosmak/



Trademarks and notes

• Legal Disclaimer

• © IBM Corporation 2013

• IBM, the IBM logo, ibm.com, AIX, DB2, IBM SmartCloud, Power Systems, Power VM, pSeries, System x, Tivoli, WebSphere, XIV and xSeries are

registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines

Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the web at “Copyright and trademark

information” at www.ibm.com/legal/copytrade.shtml

• Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

• ITIL is a registered trademark, and a registered community trademark of The Minister for the Cabinet Office, and is registered in the U.S. Patent and

Trademark Office.

• IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of

Government Commerce.

• Other company, product and service names may be trademarks or service marks of others.

• References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.

• THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT

ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-

INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.

• The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant

that its services or products will ensure that the client is in compliance with any law or regulation.