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Win with Personalized InteractionsThe Digital Revolution has given rise to a more empowered global consumer and an
increasingly complex shopping journey. Consumers shop with their smartphones, check
product reviews and competitor’s prices in-store. In lieu of it, sales associates too need to
be empowered with real-time actionable intell igence and with personalized interactions. How
can Retailers address this imperative Digitally to make this a reality ?
Win with Personalized InteractionsThe Digital Revolution has given rise to a more empowered
global consumer and an increasingly complex shopping journey.
Consumers shop with their smartphones, check product reviews
and competitor’s prices in-store. In lieu of it, sales associates
too need to be empowered with real-time actionable intell igence
and with personalized interactions. How can Retailers address
this imperative Digitally to make this a reality ?
The Smart Selling App is Zensar’s pioneering approach towards
bridging the online and in-store world, the App digitally arms
sales associates to navigate customers’ omni-channel footprint.
It empowers associates with a 360° customer view across all
selling channels, hence elevating the customer experience and
converting more sales. It opens a wealth of customer information
from previous interactions on the web or in-store - including cus-
tomers’ buying patterns, purchase history, omni-channel wish
lists, and personalized recommendations from our powerful Big
Data based Recommendation Engine. It also offers a rich prod-
uct catalogue and visibil ity into enterprise-wide inventory avail-
ability, allowing associates to sell more than what’s available
in-store. Additionally, it equips store managers with real-time
insights to analyze store/associate performance and provides
alerts for critical events. With business stil l trying to bridge the
omni-channel world, we believe Zensar is poised to help retailers
navigate this complex journey.
Making SellingIntegrated and Smarter
The Smart Selling App is Zensar’s pioneering approach towards
bridging the online and in-store world, the App digitally arms
sales associates to navigate customers’ omni-channel footprint.
It empowers associates with a 360° customer view across all
selling channels, hence elevating the customer experience and
converting more sales. It opens a wealth of customer information
from previous interactions on the web or in-store - including cus-
tomers’ buying patterns, purchase history, omni-channel wish
lists, and personalized recommendations from our powerful Big
Data based Recommendation Engine. It also offers a rich prod-
uct catalogue and visibil ity into enterprise-wide inventory avail-
ability, allowing associates to sell more than what’s available
in-store. Additionally, it equips store managers with real-time
insights to analyze store/associate performance and provides
alerts for critical events. With business stil l trying to bridge the
omni-channel world, we believe Zensar is poised to help retailers
navigate this complex journey.
Making SellingIntegrated and Smarter
Personalized Recommendations
Omni-channel Shopping Lists
Product Catalogue
In-store Analytical Insights
Real-time Alerts
Solution HighlightsPersonalized Recommendations
Omni-channel Shopping Lists
Product Catalogue
In-store Analytical Insights
Real-time Alerts
Solution Highlights
123% uptick in sales revenue
21% increase in average spend per transaction
28% improvement in on-floor sales associate productivity
Empowered employees who are able to meet shoppers’ demands
Business benefits123% uptick in sales revenue
21% increase in average spend per transaction
28% improvement in on-floor sales associate productivity
Empowered employees who are able to meet shoppers’ demands
Business benefits
How is it uniqueIncomparable App’s 5-feature combination — Personalized
Recommendations, Omni-channel Shopping Lists, Product Catalogue,
In-store Analytical Insights & Real-time Alerts — is unmatched by any
other Smart Selling app available in market
Industry RelevanceThough the current version of the app is
suited to Retail clients, it is relevant
across other industries like Insurance,
Banking, Hospitality, etc. as well
What it will help deliverSmart Selling App offers a plug-n-play structure :
Can easily integrate with major CRM systems from
Oracle, Salesforce, etc.
Can easily integrate with major POS systems to pull
consumer purchase history at regular intervals,
crunch it and generate recommendations for
effective personalization.
Compatible with both Android and iOS platforms
How is it uniqueIncomparable App’s 5-feature combination — Personalized
Recommendations, Omni-channel Shopping Lists, Product Catalogue,
In-store Analytical Insights & Real-time Alerts — is unmatched by any
other Smart Selling app available in market
Industry RelevanceThough the current version of the app is
suited to Retail clients, it is relevant
across other industries like Insurance,
Banking, Hospitality, etc. as well
What it will help deliverSmart Selling App offers a plug-n-play structure :
Can easily integrate with major CRM systems from
Oracle, Salesforce, etc.
Can easily integrate with major POS systems to pull
consumer purchase history at regular intervals,
crunch it and generate recommendations for
effective personalization.
Compatible with both Android and iOS platforms
Corporate Headquarters: Pune, India
Global Offices: USA | UK | Europe | Africa |
Middle East | India | China | Singapore | Australia
For more information please contact:
[email protected] | www.zensar.com
Zensar TechnologiesZensar is a leading digital solutions and technology services company that
specializes in partnering with global organisations across industries on their
Digital Transformation journey. A technology partner of choice, backed by
strong track-record of innovation; credible investment in Digital solutions;
assertion of commitment to client's success, Zensar's comprehensive range
of digital and technology services and solutions enable its customers to
achieve new thresholds of business performance. Zensar, with its
experience in delivering excellence and superior client satisfaction through
myriad technology solutions, is uniquely positioned to help them
surpass challenges around running their existing business most
efficiently, helping in their legacy transformation, and
planning for business expansion and growth through
innovative and digital ways.