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Presentation from Southeast Asia SharePoint Conference in Singapore, Oct 2010. #SPCSEA
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SharePoint Business
Governance and User
Adoption StrategiesPresented by Veronique Palmer
--- 26 Oct 2010 ---
Johannesburg, South Africa
Own business – Lets Collaborate
User adoption specialist and end user trainer
Co-Owner of SharePoint Experts on LinkedIn (12 000+ members)
Team Lead at Information Worker (SharePoint user group)
Preferred SharePoint vendor for 2 banks
Clients also in medical, construction, IT, retail, mining and automotive industries
Spoke at SharePoint Saturday UK on 2 Oct 2010
Speaking at SharePoint Summit in Toronto in January 2011
www.letscollaborate.co.za
http://veroniquepalmer.wordpress.com
@veroniquepalmer
#SPCSEA
Veronique Palmer
Veronique At Work, Lets Collaborate Fan Page
Website :
Email :
Blog :
Twitter :
Hashtag :
LinkedIn :
Facebook :
WHY HAVE GOVERNANCE?
Lack of business management =
failed user adoption
BusinessIT
ServersApplications
Business Info
GOVERNANCE AREAS
Governance Dependencies
TMI
Where to Start
No Generic
Company Size
Length of Use
Team
Culture
IT vs Business
Version
Positioning
User AdoptionGovernance
WHAT TO ADDRESS
MembersPlan
Forum
CommunicationEvangelism
Training
Sponsor
Business
IT
< 10 - 12
GOVERNANCE FORUM
GovPlan
MissionStandard Agenda
Acceptable Use
Escalation
SitesDormancy
Support
Meetings
Format
WIKI EXAMPLE
SITE GOVERNANCE EXAMPLE
TEMPLATES
http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx
Governance Plans and Sample Agenda
www.letscollaborate.co.za
Resource Centre – SharePoint Governance
GOVERNANCE RESOURCES
Lets Collaborate : http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx
TechNet : http://technet.microsoft.com/en-us/office/sharepointserver/bb507202.aspx
Checklist : http://office.microsoft.com/download/afile.aspx?AssetID=AM102306291033
GOVERNANCE BLOGS
Bill English : http://aiimcommunities.org/users/benglish
Dux Raymond Sy : http://sp.meetdux.com/default.aspx
Jennifer Mason : http://www.sharepoint911.com/blogs/jennifer/default.aspx
Richard Harbridge : http://www.rharbridge.com/
Ruven Gotz : http://spinsiders.com/ruveng
Veronique Palmer : http://veroniquepalmer.wordpress.com/
USER ADOPTION STRATEGIES
Comms
Training
Evangelism
Communication
WhyWhat
When
Who How
Public Face
Skills
EVANGELISM
Full Time
Site
Hand Holding
EVANGELIST JOB DESCRIPTION
http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointEvangelist.aspx
www.letscollaborate.co.za
Resource Centre – Job Descriptions
EvangelismSite
LocationPurpose
Governance Rules
Training
Communication
ROI
Contact Us
User Groups
Where to Start
Knowledge Sharing
Housekeeping
SITE EXAMPLE
Training
Internal vs External
Outlines
Duration
Blended
Mass vs Specialised
Beginners
SECRET TO TRAINING SUCCESS?
Time to Assimilate!
Governance
Evangelism
Adoption
Team Sport
SUMMARY
