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Erica ToelleCaiman Consulting
SharePoint Governance
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Share Conference 2014 by the Numbers
Over 400 Delegates
55 Sessions
31 Local Speakers
13 International Speakers
17 Sponsors
14 Hot Topics
3 Days
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Our SharePoint Story: We Started Somewhere Else
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Someone Installed SharePoint
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Everyone Asked You Questions
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SharePoint Became Your Full Time Job20
07
2008
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You Get Your Big Break20
08
2009
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What Happened?
Released: July 15, 2010
Released: November 13, 2006
Change the Conversation!
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Reactive Conversation
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Proactive Conversation
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Your Next Promotion!
Governance is about bringing clarity and definition to all areas of the
business, not just SharePoint
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Governance!
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What are These People Called?
Enterprise Architects!
…and sometimes Business Consultants ;)
Governance Framework
Strategy Governance
Data / Information Governance Technology Governance
Operations Governance
Technology Governance [SharePoint Example]
• SharePoint roadmap• Patching, site provisioning, etc.• Architecture• Use of custom code• What will we support / not support?
Information and Data Governance
• What data goes where?• Security and compliance• Taxonomy, metadata, and content types• Business Intelligence• Knowledge Management • Leverage Information as a Strategic Asset
Operations Governance
• Program / Project Management• Business Process Management• Roles and Responsibilities• Core and support operational structures that transcend
functional and organizational boundaries
Strategy Governance
• Strategic Goals of the Organization• Business Model• Performance management• Culture• Investment decisions• Decision making path• Organizational Change Management• Ethical guidelines and values
Strategy
Data / Information
Technology
Operations
Project / Solution
DepartmentOrganization
Your Areas of Influence
Project / Solution Level
Strategy
Technology
Information / Data
Operations
• How does the project support organizational goals?• How are we making decisions?• Drive culture change, e.g., collaboration• Why should we invest in this?
• Are we creating or improving a process?• Who owns the solution when we are done?• How will we manage risks from the final solution?
• Does our solution comply with data policies?• Are we following information lifecycle guidelines?• What data should not be stored on our solution?
• How does this project fit into the technology roadmap?• Are we following architecture policies?
Department Level
Strategy
Technology
Information / Data
Operations
• What opportunities do you see in the next 12 months?• Where is your culture toxic? How should it change?• What is going well? Can this be leveraged elsewhere?
• Do we have the right people in the right roles?• Are we managing our projects as a portfolio?
• Does another department have data that we can use?• How can we use business intelligence to drive insights?
• Can we leverage a solution another department has created?
Organization Level
Strategy
Technology
Information / Data
Operations
• Are there any opportunities for innovation?• How can we support our business model through better technology
tools?
• Where are there opportunities to gain efficiency?• Why do we do things this way?
• How can we tie our data systems together?• Will this metadata term be useful to other people?
• How are we going to leverage technology to be more competitive?• How can we use technology to serve our customers better?
Why Governance?
• When things are clearly defined it’s easier to change quickly: can clearly communicate WHAT is changing
• Gives people a framework for independent decision making – reduce the need for micro management– Social can add value with transparency– Speed of execution is a differentiator
• Consistent delivery of outcomes and experiences
• You have a unique perspective in your organization• Speak up based on your experience• Drive broader conversations• Be succinct and fact based• You can be a thought leader in your organization!
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In Conclusion
+1 206-200-0002
Skype: ericatoelle
ericatoelle.com
linkedin.com/in/ericatoelle/
facebook.com/ericatoelle/
@EricaToelle