Self Service Over

SharePoint 2010

Shmulik Tal,SharePoint Development ManagerRealCommerce Ltd.

Shmulikt@realcommerce.co.il

http://www.linkedin.com/in/shmuliktal

http://www.facebook.com/shmuliktal55

M: 052-6609239

Shmulik TalSharePoint Development Manager

• Reminder for some great internet

web site based on SharePoint 2010

• Some complex self service web sites

run on SharePoint 2010

• Self Service basic requirements

• How we do it over SharePoint 2010

• What’s more? Enjoy more benefits of

the platform

• Summary

• Q&A

Cool internet sitesHTML5

Cool internet sitesResponsive Design

Ministry of Indian Tourism

It’s all about how we implement our HTML, Java Script and CSS….

Some Complex Self Service Sites

Self Service basic requirements

• Authentication• Authorization• Integrations to LOB systems

Authentication

• Use FBA and Claims based authentication• Variety of user repositories (AD, SQL , even e-directory)

• Configure the Security Token Service• Almost zero code• You can always use custom implementation

Authorization

• Use Claims Based authentication• Map the users / roles into SP• Security Trimming• Content Targeting

Security trimming

Content targeting

Integrating with LOB systems - Iframes

• When?• How?• Single Sign On – be careful with cross domain issues

Integrating with LOB systems - BCS

• Use BCS to map external LOB data into SharePoint content type

• Enables manage of not complex data • Enjoy benefits of SharePoint lists• Read – Write mode• Can be done with no code - External Content Type(SP

Designer)• For more complex scenarios - BCS Connectivity Model (VS

2010)

Integrating with LOB systems – Service Layer

• Complex business logic• Another cache level• Aggregation of data• Easy to use protocols : REST , JSON• Expose services to other presentation layers / devices

What’s more?

Social elements

• Users generated content – forums , blogs• User Feedback • RSS• Push content to social network

What’s more?

• CMS• Control messages to user• Control LOB data values presented to the user• Display personal content to authenticated user• Useful content – FAQ’s , Videos• Search

Controlling user messages

Managing reference data

Map CRM Trio to solve your problem wizard

What’s more?

• Mobile• Choose the solution that fits your needs:

• Dedicated mobile site• Responsive design• Content adaptation

• SharePoint can handle it

Mobile Web• Create and manage your mobile web site directly from SharePoint• Build mobile pages like any other page• Share content between mobile and desktop sites• HTML5 compliant

It is just another site….

Summary

• Manage your corporate internet using SharePoint 2010

• Enjoy the benefits of unified platform for marketing and self service

• SharePoint 2010 gives all core necessary functionality and much more

Q & A

Shmulikt@realcommerce.co.il

http://www.linkedin.com/in/shmuliktal

http://www.facebook.com/shmuliktal55

M: 052-6609239

Thank You

Shmulik Tal