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SEARCH & SOCIAL 101 AUGUST 2011

Search & Social 101

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As the relationship between search and social continues to grow, it’s important for businesses to start taking one integrated approach to online strategy that considers how search and social media can work together to meet overall business objectives. This presentation gives an overview of how search and social media influence one another and also includes a few tactics to consider when taking an integrated approach to online strategy.

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Page 1: Search & Social 101

SEARCH&SOCIAL101AUGUST2011

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DefiningSEM

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Search Engine Marketing (SEM) typically refers to pay-per-click search advertisements ran through Google AdWords or Microsoft AdCenter. In reality, SEM involves all acts

associated with researching, submitting and positioning a website in search engine results, including SEO.

Source: www.orbitalmarketing.ca/services.html

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PaidSearchEngineResultsonGoogle

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Paid Search Results Paid Search Results

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WhereCanYouAdverGseWithPaidSearch?

Keyword Targeting Contextual Targeting

The Google Network – 70% Share of the Search Market

Image Sources: www.netbooster-agency.co.uk/ www.quinncom.net/

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Sear

ch

Part

ners

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WhereCanYouAdverGseWithPaidSearch?

Bing & Yahoo! – 30% Share of the Search Market

Search and Contextual Targeting

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YOUCANEFFECTIVELY…•  IncreaseWebsiteTraffic

•  BuildBrandAwareness

•  Drive&TrackE‐CommerceSales

•  PromoteaFacebookPage

•  MarketaMobileApp

•  PromoteaYouTubeChannelorVideo

•  ManageBrandReputaHon&CrisisSituaHons

•  AndMore!

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REACHSEARCHUSERSTHROUGHTEXT,IMAGE,VIDEO,RICHMEDIAORMOBILEADS

WhyRunaPaidSearchCampaign?

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SoThat’sSEM…What’sSEO?

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Search Engine Optimization (SEO): The process of improving the quality and volume of traffic to a website by employing a series of proven techniques to help the website achieve

a higher “organic” ranking with major search engines.

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OrganicSearchResultsonGoogle

Organic Search Results

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WhyIsSEOImportant?

Sources: * - Chitika, Inc. ** - JupiterResearch

•  Arecentstudyonsearchbehaviorshowed:

  94%ofuserstestedclickedonafirstpagesearchresult.*

  Only6%ofusersclickedtothesecondpageofsearchresults.*

  The#1rankingresultgarneredaround33%ofthetotalclicks.*

•  Aseparatestudyshowedthat39%ofsearchuserslinksearchrankingtocompanyprominence.**

•  So,rankinghighlyinsearchresultshasbecomeveryimportantforbothsitetrafficandbrandreputaHon!

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WhatDeterminesOrganicSearchRanking?

•  ≈200signalsareconsideredwhenGooglerankssearchresults.*

•  Afewofthesignalsmostheavilyweighted:

  InboundLinks(linkstoyourwebpage)

  Quality,QuanHty,OriginalityandFreshnessofContent

  Content’sRelevancytoUser’sSearchQuery

•  Socialmediaisbecomingmoreofafactorinsearchranking.

Sources: SearchEnglineLand.com DailyBlogTips.com

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TheIntegraGonofSearch&Social

•  TwowaysusersfindinformaHononline:Search&SocialNetworks

•  Whenrankingpages,searchenginesnowcountlinkssharedonTwi_er,YouTube,blogs,socialbookmarkingsitesandpublicFacebookpages.

•  Searchenginesarealsotryingtotakesocialauthorityintoaccount.

•  SocialengagementonlineisalsoimportantinrelaHontosearch:

  Socialmediamessagingcontainingkeywordscaninfluencesearchvolumearoundspecificterms.

  Whenthemessagingspreads,userswhosearcharethenledtoapageyouopHmizedforthosekeywords.

Image Source: www.madcheapseo.com

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Sharability,Embeddability&SyndicaGon

•  Alongwithlinks,socialacHons(i.e.“Likes”,retweetsor+1’sofawebpage)arenoweffecHngsearchresults.

•  Tosearchengines:“Likes”,Retweets&Recommenda4ons=Popularity=QualityContent

•  So,it’snowveryimportanttomakeiteasyforuserstoshareorrecommendyourcontent.

  Addbu_onsorwidgetsallowingfor“Likes”,retweets,+1’sandsocialbookmarking.

  ConsidersyndicaHngcontenttoothersitesthroughanRSSfeed(canincreaselinks).

  Provideanembedcodeforanyvideosposted,sootherscanreposttotheirsites.

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Sharability–Bing&Facebook

•  FromsearchenginetorecommendaHonengine?Social’snowinfluencingwheresearcherswillclick!

•  Pages“Liked”byFacebookfriendsaregivenmoreweightonBingandappearfirstinsearchresults.

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Sharability–Google+1

•  Similareffect‐Googleisnowshowingresultsthathavebeenfrequently“+1’d”

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SocialMediaOpGmizaGon(SMO)

•  Likenormalwebpages,socialmediaproperHescanalsobeopHmized…

  Facebook–IncludingkeywordsintheURL,“about”box,“info”tab,photo&videocapHons,eventdescripHons,discussionforumandstatusmessages.

  Twi_er–Placingkeywordsinusername,bios,pictures,tweetsand“favorited”tweets.

  YouTube–InserHngkeywordsintovideoHtles,descripHons,tags,capHons,transcriptsandcomments.

•  Anddon’tforgetaboutengagement!

  FacebookpageswithmoreinteracHonandYouTubevideoswithmorecommentsandraHngswillrankhigher.

Image Source: www.optisourceblog.com

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SocialContentOpGmizaGon(SCO)

•  SimilartoSEO&SMO,butopHmizingalldigitalassetsinsteadofjustwebtextorsocialmediaembassies.

•  SCOincludesopHmizing:

  Documents/PDFs

  Images

  Videos

  PressReleases

  Blogs

  Recipes

  AndMore!

•  SCOcaninvolvesimplytaggingimageswithkeywordsorcanbemorecomplex(e.g.RestructuringarecipesecHonsoitemsappearinsearchwithrichsnippets).

•  SeeEdelmanDigital’sSCOplanoutlinedinthefollowingslide.

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ContentOpGmizaGonPlan

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StructuredData

•  Considerstructureddataasawaytoimprovesearchvisibility.

•  Thisisawaytomarkuplanguageontheback‐endofyoursitetomakeiteasierforenginestorecognizewhatyourcontent’saboutandprovidehighqualityresults.

•  Structureddataisrewardedandgivenhigherpriorityinsearchresults.

•  IthasbeenveryimpacmulinimprovingorganicsearchvolumeforcompaniessuchasBestBuy.

•  Products,reviewsandrecipescanallbemarked‐uptocreaterichersearchresultsandincreaseorganictraffic.

Recipe and Product rich snippets taken from Google.

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VideoSEO

•  Videosnowonenappearatthetopofsearchresults.

•  GetaheadofthegamebyopHmizingyourvideos.

•  FindkeywordsusingtheYouTubekeywordtool.

•  Addthekeywordstoyourscripts,videoHtles,descripHonsandtags,anduploadtranscriptsofthedialogue.

•  EngageonthesiteasyouwouldanyothernetworkandencourageraHngs.

•  LinktoothervideosorwebsitesinvideodescripHons.

•  Chooseagreatthumbnailimagethatwilldrawclicks.

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SEOMeetsTradiGonalMedia

•  TryandopHmizepressreleaseswheneverpossible.

•  Don’tuseindustryjargon!

•  Instead,findhighqualitykeywordsandplacethemintheHtleandbodyoftherelease

•  Youcanalsoboldkeywordsorstrategicallyincludetheminlinkanchortext.

•  Butdon’tsacrificeitsqualityorreadability!

•  LinkbacktoyourwebsiteorsocialmediaproperHesintherelease.

•  DrivepeopletosearchforthekeywordsyourpressreleasehasbeenopHmizedforviasocialmedia.

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SEOTips:MakingaSiteSearchEngineFriendly

•  Givesearchenginesplentyoftexttocrawlandnotjustimages.

  FYI–Textembeddedwithinimagesorlogoscan’tbecrawled!

•  AvoidahighadverHsementtocontentraHo.

•  TrytoavoidusingfancyfeatureslikeJavascriptandFlashthatsearchenginescanhavetroublecrawling.

•  Makesureeachpageislinkedtofromatleastoneotherpageifyouwantitindexedbysearchengines.

•  Don’trequireuserstologininordertoaccesscontent.Searchenginescan’tgetpastthatloginpoint,sotheywon’tseethatcontent.

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SEOTips:TakeAdvantageofYourDigitalEcosystem

•  Ifyouhavealargenumberofwebsitesandsocialmediaembassies,thenusethemtoyouradvantage!

•  MoresitesmeansmoreopportuniHestobuildlinkstodifferentbrandpages.

•  Whenappropriate,youcanalsouseallyourdifferentsocialproperHestospreadthemessageaboutaproductorevent.

•  TakeadvantageofopportuniHestoincreasevisibilityonsocialnetworks.

(e.g.CompanyXhasFacebookpagesforbrandsA,B&C.BrandAaddsthepagesofBrandBandCtoitspubliclistoffavoritesandviceversa)

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SEOTips:IntegrateSEOEffortsWithPaidSearch

•  NeitherapaidsearchnoranSEOapproachisbe_erthantheother.Anintegratedapproachisbest!

•  ApaststudydonebyNielsenResearchshoweda32%increaseinclick‐through‐ratewhenabrandappearedhighlyinbothpaidandorganicresults.

•  Paidsearchhasmanycomplimentaryadvantages:

  Itgivesyouanimmediatepresenceinsearchresults(incaseanewproductlaunchesorthere’sasuddenPRcrisis).

  Itletsyoudirectuserstothepageofyourchoice.

  DataandkeylearningscanbetakenfrompaidcampaignsandhelpyouprioriHzewheretofocusyourSEO.

Source: www.blizzardinternet.com

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HelpfulSearchTools:GoogleKeywordTool

Find keywords and search volume for brand-related queries

www.adwords.google.com/select/KeywordToolExternal

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HelpfulSearchTools:YouTubeKeywordTool

https://ads.youtube.com/keyword_tool

Find keywords for video SEO and ideas for new content

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HelpfulSearchTools:OpenSiteExplorer

www.opensiteexplorer.org

Quickly see how many links you have to your site and who is

linking to you

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SEOChecklist

  Isyourcontentindexable?(i.e.IsitinHTMLformatandiseverypagelinkedto?)

  Isthereplentyoftextforsearchenginestocrawlandfigureoutifyourpageisrelevant?

  ArekeywordsusedinpageHtles,URLsorinthefirst250wordsofeachpage’scontent?

  AreallpossiblelinkingopportuniHesbeingtakenadvantageof?

  Doawwwandnon‐wwwversionofyoursitebothexist?(Checkforduplicatecontent)

  Areyourassets(videos,imagesorpressreleases)opHmizedforsearchandaretheysharable?

  Areyoukeepingsearchinmindwhenengagingonsocialnetworks?AreyourembassiesopHmized?

  Cancontentbefurtherdefinedthroughuseofstructureddata?

  Haveyouconsideredhowpaidsearchcanhelpyouachieveyourbusinessgoals?

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Glossary

SearchEngineOpGmizaGon(SEO):Theprocessofimprovingthequalityandvolumeoftraffictoawebsitebyemployingaseriesofproventechniquestohelpthewebsiteachieveahigher“organic”rankingwithmajorsearchengines.

SearchEngineMarkeGng(SEM):SearchengineopHmizaHonisjustapartofsearchenginemarkeHngwithinvolvedallactsassociatedwithresearching,submitngandposiHoningawebsiteinsearchengineresults.TypicallySEMreferstopaid,cost‐per‐clicksearchadverHsementslikeGoogleAdWordsads.

OrganicSearchResults:TheunpaidlisHngsinsearchengineresults.ResultsarerankedaccordingtoalargecombinaHonofrelevancyfactorsincludinglinkagedata,originalpagecontent,keywordusageandmanymorefactors.

Crawling:Whensearchenginessearchforpagestoincludeintheirindex.Whenasearchisperformed,searchenginesthencrawlindexedpagesforrelevantcontentandthendeliversearchresults.

Indexing:Anersearchenginescrawlyoursite,theywillindexorstoreyourcontentsotheycanrecallitatalaterHmeandreturnitasasearchresult.Somethingscankeepyourcontentfrombeingindexedsuchasapoorlinkingstructure,non‐HTMLtextthatisinvisibletosearchengineorarequireloginthatenginescannotsurpass.

Keywords:Awordorphrasewhichimpliesacertainmindsetordemandthattargetedprospectsarelikelytosearchfor.

InboundLinks:Linkscomingintoawebsitefromotheronlinesources(powerfulindeterminingwhereapageranksinsearch).

SocialAuthority:Searchenginesnowtakeintoaccountlinkscomingtoasiteviasocialmedia.Theyalsolookattheuser’ssocialauthoritywhichcanincludethingslikenumberoffollowersornumberoftweets.

StructuredData:Structuringyourdatainaspecificwayinordertobe_erexplaintheobjectsonyoursiteinmoredetailtosearchengines.SearchengineshavebandedtogethertocreateSchema.org,asitethatprovideslanguageonhowtomarkupyourwebcontenttomeettheircriteriaandmakeiteasierforthemtoprovidehighqualityresults.