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© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
SEO 101
presented by Stephan Spencer,Founder & President, Netconcepts
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Today’s Agenda
What is SEO? The Seven Steps to Higher Rankings
– Get Your Site Fully Indexed – Get Your Pages Visible – Build Links & PageRank– Leverage Your PageRank– Encourage Clickthrough– Track the Right Metrics– Avoid Worst Practices
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Part 1: What Is SEO?
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Everything Evolves Around Search
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Search Engine Optimization
6 times more effective than a banner ad Delivers qualified leads 80% of Internet user sessions begin at the search
engines (Source: Internetstats.com)
55% of online purchases are made on sites found through search engine listings (Source: Internetstats.com)
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
SEO is NOT Paid Advertising
SEO – influence rankings in the “natural” (a.k.a. “organic”, a.k.a. “algorithmic”) search results
PPC – paid search advertising on a pay-per-click basis. The more you pay, the higher your placement. Stop paying = stop receiving traffic.
SEM – encompasses both SEO and PPC
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Google Listings – Your Virtual Sales Force Savvy retailers making 6-7 figures a month from natural
listings Savvy MFA (Made for AdSense) site owners making 5-6
figures per month Most sites are not SE-friendly Google friendliness = friendly to other engines First calculate your missed opportunities
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Not doing SEO? You’re Leaving Money on the Table
Calculate the missed opportunity cost of not ranking well for products and services that you offer?
# of people searching for your keywords
x
engine share (Google = 60%)
xexpected click-through rate
average conversion rate
average transaction amount
x x
E.g.10,000/day x 60% x 10% x 5% x $100 = $3,000/day
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Most Important Search Engines
Google (also powers AOL Search, Netscape.com, iWon, etc.) – 60.29% market share (Source: Hitwise)
Yahoo! (also powers Alltheweb, AltaVista, Hotbot, Lycos, CNN, A9) – 22.58%
Live Search (formerly MSN Search) – 11.56% Ask – 3.63%
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
People Are Googling… Are You There?
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
What Are Searchers Looking For?
Keyword Research– “Target the wrong keywords and all your efforts will be in
vain.” The “right” keywords are…
– relevant to your business– popular with searchers
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Research
Tools to check popularity of keyword searches– Overture’s Keyword Selector Tool
(http://inventory.overture.com)– WordTracker.com– Trellian’s KeywordDiscovery.com– Google’s Keyword Tool– Google Trends– Google Suggest
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Overture’s Keyword Selector Tool Pros
– Free!– Data is from a large sample of Internet searches (including all searches on
Yahoo!) Cons
– Variations of keywords are aggregated (e.g. verb tenses, plural & singular, misspellings)
– Rife with bogus data from automated searches– Only a month’s data. No historical archives.
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Popularity –According to Yahoo!
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
WordTracker.com Pros
– Based on last 60 days worth of searches– Singular vs plural, misspellings, verb tenses all separated out– Advanced functionality: keyword “projects”, import data into Excel, synonyms, …
Cons– Requires subscription fee ($260/year)– Data is from a small sample of Internet searches (from the minor search engines
Dogpile and MetaCrawler)– Contains bogus data from automated searches– No historical archives
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Popularity –According to WordTracker
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Trellian’s KeywordDiscovery.com Pros
– Full year of historical archives– Data is from a large sample of Internet searches (9 billion searches compiled from
37 engines)– Singular vs plural, misspellings, verb tenses all separated out– Can segment by country– Advanced functionality: keyword “projects”, import data into Excel, synonyms, …
Cons– Access to the historical data requires subscription fee (~$30/month)– Contains bogus data from automated searches
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Popularity –According to KeywordDiscovery
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Google AdWords Keyword Tool Pros
– Free! (Must have an AdWords account though)– Data is from a large sample of Internet searches (from Google)– Singular vs plural, misspellings, verb tenses all separated out– Can segment by country– Synonyms
Cons– No hard numbers
Augment this tool with other free Google tools: – Google Suggest (labs.google.com/suggest) – Google Trends (www.google.com/trends)
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Popularity –According to
Google AdWords
Keyword Tool
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Popularity –According to
Google AdWords
Keyword Tool
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Popularity –According to
Google Trends
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Popularity –According to Google Suggest
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Keyword Research
Competition for that keyword should also be considered– Calculate KEI Score (Keyword Effectiveness Indicator) = ratio
of searches over number of pages in search results– The higher the KEI Score, the more attractive the keyword is
to target (assuming it’s relevant to your business)
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
SEO. A Moving Target. Lots is changing…
– Personalization & customization– Vertical search services (Images, Video, News, Maps, etc.)– “Universal Search”
Fortunately, the tried-and-true tactics still work…– Topically relevant links from important sites– Anchor text– Keyword-rich title tags– Keyword-rich content– Internal hierarchical linking structure– The whole is greater than the sum of the parts
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
The Search Engines Are Your Friend Sitemaps.org Webmaster tools (e.g. Google Webmaster Central, Live Search
Webmaster Center, Yahoo Site Explorer) Rel=“nofollow” tag Meta NOODP tag Speaking at search engine conferences Publishing blogs dedicated to helping webmasters Participating on SEO forums “Weather reports”
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
My daughter,SEO-in-training.She makes$1000 / monthpassive income
SEO –Easy Enough a Child Could Do It!
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Part 2: Seven Steps to High Rankings
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Begin The 7 Steps
1) Get Your Site Fully Indexed 2) Get Your Pages Visible 3) Build Links & PageRank4) Leverage Your PageRank4) Encourage Clickthrough6) Track the Right Metrics7) Avoid Worst Practices
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
1) Get Your Site Fully Indexed
Search engines are wary of “dynamic” pages - they fear “spider traps” Avoid stop characters (?, &, =) ‘cgi-bin’, session IDs and unnecessary variables in your
URLs; frames; redirects; pop-ups; navigation in Flash/Java/Javascript/pulldown boxes – If not feasible due to platform constraints, can be easily handled through proxy technology (e.g.
GravityStream) The better your PageRank, the deeper and more often your site will be spidered
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
1) Get Your Site Fully Indexed Page # estimates are wildly inaccurate, and include non-indexed pages (e.g. ones with
no title or snippet) Misconfigurations (in robots.txt, in the type of redirects used, requiring cookies, etc.)
can kill indexation Keep your error pages out of the index by returning 404 status code Keep duplicate pages out of the index by standardizing your URLs, eliminating
unnecessary variables, using 301 redirects when needed
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Results in “Supplemental Hell”
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Not Spider-Friendly GET http://www.bananarepublic.com --> 302 Moved Temporarily GET http://www.bananarepublic.com/browse/home.do --> 302
Moved Temporarily GET http://www.bananarepublic.com/browse/home.do?
targetURL=http%3A%2F%2Fwww.bananarepublic.com%2Fbrowse%2Fhome.do&CookieSet=Set --> 302 Moved Temporarily
GET http://www.bananarepublic.com/cookieFailure.do --> 200 OK
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
2) Get Your Pages Visible 100+ “signals” that influence ranking “Title tag” is the most important copy on the page Home page is the most important page of a site Every page of your site has a “song” (keyword theme) Incorporate keywords into title tags, hyperlink text, headings (H1 &
H2 tags), alt tags, and high up in the page (where they’re given more “weight”)
Eliminate extraneous HTML code “Meta tags” are not a magic bullet Have text for navigation, not graphics
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Pretty good title
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Not so good title – where’s the phrase “credit card”?
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Good link text and body copy
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Good link text and body copy
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
No link text or body copy
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
No link text or body copy
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Take a peek under the hood
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
The “meta tags”
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Unnecessarily bloated HTML
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
3) Build Links and PageRank “Link popularity” affects search engine rankings PageRank™ - Links from “important” sites have more impact on your
Google rankings (weighted link popularity) Google offers a window into your PageRank
– PageRank meter in the Google Toolbar (toolbar.google.com)– Google Directory (directory.google.com) category pages– 3rd party tools like SEOChat.com’s “PageRank Lookup” & “PageRank Search”
Scores range from 0-10 on a logarithmic scale Live Search and Yahoo have similar measures to PageRank™
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Google’s Toolbar – with handy PageRank Meter
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Google Directory – listings are organized by PageRank
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Conduct any Google query and get results organized by PageRank
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
4) Leverage Your PageRank
Your home page’s PageRank gets distributed to your deep pages by virtue of your hierarchical internal linking structure (e.g. breadcrumb nav)
Pay attention to the text used within the hyperlink (“Google bombing”)
Don’t hoard your PageRank Don’t link to “bad neighborhoods”
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
4) Leverage Your PageRank
Avoid PageRank dilution– Canonicalization (www.domain.com vs. domain.com)– Duplicate pages: (session IDs, tracking codes, superfluous
parameters)– In general, search engines are cautious of dynamic URLs
(with ?, &, and = characters) because of “spider traps”• Rewrite your URLs (using a server module/plug-in) or use a hosted
proxy service (e.g. GravityStream)• See http://catalogagemag.com/mag/marketing_right_page_web/
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Duplicate pages
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Googlebot got caught in a “spider trap”
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Search engine spiders turn their noses up at such URLs
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Thus, important content doesn’t make it into the search engine indices
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
5) Encourage Clickthrough Zipf’s Law applies - you need to be at the top of page 1 of the
search results. It’s an implied endorsement. Synergistic effect of being at the top of the natural results & paid
results Entice the user with a compelling call-to-action and value
proposition in your descriptions Your title tag is critical Snippet gets built automatically, but you CAN influence what’s
displayed here
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Where do searchers look? (Enquiro, Did-it, Eyetools Study)
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Search listings – 1 good,1 lousy
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
6) Track the Right Metrics
Indexation: # of pages indexed, % of site indexed, % of product inventory indexed, # of “fresh pages”
Link popularity: # of links, PageRank score (0 - 10) Rankings: by keyword, “filtered” (penalized) rankings Keyword popularity: # of searches, competition, KEI
(Keyword Effectiveness Indicator) scores Cost/ROI: sales by keyword & by engine, cost per lead
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Indexation tool –www.netconcepts.com/urlcheck
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Link popularity tool –www.netconcepts.com/linkcheck
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
ROI – Sales by keyword
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
ROI – Sales by referrer
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Avoid Worst Practices Target relevant keywords Don’t stuff keywords or replicate pages Create deep, useful content Don't conceal, manipulate, or over-optimize content Links should be relevant (no scheming!) Observe copyright/trademark law & Google’s guidelines
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Spamming in Its Many Forms… Hidden or small text Keyword stuffing Targeted to obviously irrelevant keywords Automated submitting, resubmitting, deep submitting Competitor names in meta tags Duplicate pages with minimal or no changes Spamglish Machine generated content
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Spamming in Its Many Forms…
Pagejacking Doorway pages Cloaking Submitting to FFA (“Free For All”) sites & link farms Buying up expired domains with high PageRanks Scraping Splogging (spam blogging)
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
BMW.de hosted many
“doorway pages” like
this one
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
“Sneaky redirect” sent searchers to
this page
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Not Spam, But Bad for Rankings Splash pages, content-less home page, Flash intros Title tags the same across the site Error pages in the search results (eg “Session expired”) "Click here" links Superfluous text like “Welcome to” at beginning of titles Spreading site across multiple domains (usually for load
balancing) Content too many levels deep
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
What Next? Conduct an SEO Audit!
Is your site fully indexed? Are your pages fully optimized? Could you be acquiring more PageRank? Are you spending your PageRank wisely? Are you maximizing your clickthrough rates? Are you measuring the right things? Are you applying “best practices” in SEO and avoiding
all the “worst practices”?
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Case Study: Homestead.com
What worked– Comprehensive SEO & usability audit – Intensive on-site training sessions with their IT and marketing
teams– 6 months of support
What didn’t work– No significant changes to the look of the home page were
allowed for political reasons, significantly reducing the options available
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Case Study: Homestead.com
Results– Within 8 weeks of launch of some preliminary optimization
work, on page 1 for “website hosting” in Google – With our audit as a blueprint, later that year launched an
internally built site redesign which landed them the #1 Google position for “website hosting”
– Consistently held #1 position for 2 years
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
In Summary Focus on the right keywords Have great keyword-rich content Build links, and thus your PageRank™ Spend that PageRank™ wisely within your site Measure the right things Continually monitor and benchmark
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Further Reading blogs.cnet.com/seosearchlight google.com/support/webmasters/bin/answer.py?answer=35769 www.google.com/webmasters/ www.mattcutts.com/blog googlewebmastercentral.blogspot.com blog.outer-court.com www.searchengineland.com www.seroundtable.com www.naturalsearchblog.com
© 2008 Stephan M Spencer Netconcepts www.netconcepts.com [email protected]
Q&A!
For an ebook on Google power searching, SEO checklists & worksheets, and audio recording, executive summary & transcript of an SEO thought leaders teleconference, e-mail your request to [email protected]
To contact me: [email protected]