SAP Big Data Forum 2013 D4 Richard Verbeek - Open Text

The Road Ahead:

Building Information-based strategies

Richard Verbeek

© 2013 SAP AG. All rights reserved. 2

Big data?


The Rate of Change is Accelerating

Information-based Strategies

Internet / World-wide Web

Client / Server Technologies

Mainframe Computing

40 Years 20 Years

15 Years

5 Years

2 Years

Today

10 Years

Enterprise Resource Planning

Web 2.0 3 Years

SAAS / Social Media

Mobile 1 Year

Cloud

4


Only 4% of Web content (~8 billion pages) is available via search engines like Google

The Public Web

Source: The Deep Web: Semantic Search Takes Innovation to New Depths

The Deep Web

The Deep Web

Approximately 96% of the digital

universe is on Deep Web sites

protected by passwords

7.9

Zettabytes


Plucking the Diamond from the Rough

80% of data is unstructured

Content doubling every 90 days

Mounting regulatory pressures

Business processes are broken

No single source of truth

Applications

6


It’s All Connected

7

Un

stru

ctu

red

- EIM

ER

P –

Str

uc

ture

d


Unstructured Information has its Challenges

8


Fragmentation: Data and Processes

9

No defined interfaces – Not integrated

Processes cannot be automated

Data is stranded, unleveraged, at rest

Wasted License and PS euros

Promotes tunnel vision


Volume Volume Volume

Complexity + Complacency = Calamity

10

Volume Variety Velocity

Avoid the digital landfill

Pick an information architecture

Focus on what advances your business


Security

11

Out-Of-Business Breached Keys Identity Theft

Control Risk Stolen Product Design Hacktivism Target

Out-Of-Business Addresses Leaked Hacked

NATO


Governance, Compliance and Risk

12

SEC 17a-4

HIPAA

Canadian Electronic

Evidence Act DoD Basel II

Capital Accord

Electronic Ledger

Storage Law

11 MEDIS-DC

VERS

AIPA

GDPdU & GoBS

& DOMEA

NF Z 42-013

BSI PD5000

Financial Services Authority

MoReq 2010

ISO/PRFTR15081

Sarbanes-Oxley Act

Federal Rules of

Civil Procedure

FDA 21 CFR Part 11


Governance, Compliance and Risk

13

SEC 17a-4

HIPAA

Canadian Electronic

Evidence Act DoD Basel II

Capital Accord

Electronic Ledger

Storage Law

11 MEDIS-DC

VERS

AIPA

GDPdU & GoBS

& DOMEA

NF Z 42-013

BSI PD5000

Financial Services Authority

MoReq 2010

ISO/PRFTR15081

Sarbanes-Oxley Act

Federal Rules of

Civil Procedure

FDA 21 CFR Part 11

Commodity and Securities Exchanges [17 CFR]

Section 23.203 - Updated April 2, 2012

" All records required to be kept by the Act and by

Commission regulations shall be kept for a period

of five years from the date the record was made... "

Food and Drugs [21 CFR]

Part 11, Section 11.10 - Updated April 1, 2012

"Persons who use closed systems to create,

modify, maintain, or transmit electronic records

shall employ procedures and controls designed to

ensure the authenticity, integrity, and, when

appropriate, the confidentiality of electronic

records..."

ISO 30300:2011 Information and

Documentation:

Management Systems for Records - Updated

November 2011

"Managing records using an MSS supports cost-

effective operational processes, such as ...

information retrieval, information re-use, litigation

and due diligence."


Information is Power

14

Discover. Connect. Capture. Digitize.

Control Content Extract Value Provide Insight Build Apps

Process & Data Orchestration

Records Management

Classification

Metadata

Security

ERP, CRM

SCM, PLM

Email

Other Repositories

Share

Social

Search

Intelligence

Cases

Contracts

Customers

Invoicing

Approvals

Unstructured Enterprise Information

Information Architecture

Information Access Platform

DISCOVER ANALYZE ACT ON

Connect, extract metadata, normalize,

recognize and respect permissions

Index to a global, unified index, enrich metadata, identify patterns and expose in faceted search

Visualize, find, move, copy, and delete content for Information Governance and collaboration

Unify information for improved governance and a smarter enterprise with a modular, standards-based platform

Migrate content and switch off non-strategic ECM systems to reduce support and manage the lifecycle of content Rapidly develop applications that extract value from

unstructured content and aging systems Enterprise Information


Why is it needed?

Despite the buzz around “big

data,” most organizations in our

study were focused on the

challenges of storing, protecting

and accessing massive

amounts of data, efforts for

which IT is primarily

responsible.

IT Reality

Finding Value in the Information Explosion - June 19, 2012 MIT Sloan Management Review


IT must constantly balance supporting the

business more effectively and reducing IT

costs

© 2013 SAP AG. All rights reserved. 19 Getting your applications fit for business http://www.cio.co.uk


IT Complexity Mergers & Acquisitions

Departmental Solutions

Cloud Solutions

Information Silos


Spiraling Storage Costs


Legacy Systems


Un-integrated


What does it do?


I N F O F U S I O N BIDIRECTIONAL CONNECTORS

Innovative read/write connectors that enable high-performance asynchronous navigation and the ability to act on content.

UNIDIRECTIONAL CONNECTORS

Wide range of connectors to enable extraction, transformation and migration of content from content silos into OpenText EIM. Specifically optimized to support data integration scenarios.

INTEGRATION CENTER

Collects information from supported source systems in various formats, cleanses and normalizes them into a common metadata model. Supports Metadata mapping and unification.

SEARCH & DISCOVERY

Provides a unified, distributed index of all metadata and delivers high performance, near real-time search.

METADATA ENRICHMENT

Extracts entities, concepts, patterns, sentiment etc. from all information and correlates facts and relationships. Computes similarity to determine classifications and provide recommendations.

VISUALIZATION

Embeddable UI components present information in the context and form that is best suited for each user, role, application, device etc. respecting security permissions. Standard components include Search, Navigation etc.

INFORMATION ACCESS

Centralized user management and authentication via OpenText Directory Services. Permissioned access through federated authorization services. Rapidly develop new applications against component APIs including CMIS API and Search API .

I N F O R M A T I O N A C C E S S P L A T F O R M

VISUALIZATION METADATA ENRICHMENT

SEARCH & DISCOVERY

INTEGRATION CENTER

I N F O R M AT I O N S I L O S

OpenText Documentum FileNet SharePoint File Servers

Legacy Systems

eDOCS & other

ECM

Structured Content

UNIDIRECTIONAL CONNECTORS BIDIRECTIONAL CONNECTORS

ECM BPM CEM Information Exchange

Discovery


What problems

does it solve?


InfoFusion supports

EIM Solutions and Use

Cases that address

specific Information

Management problems.


Switch off non-strategic systems to eliminate

support and maintenance costs, manage the

lifecycle of content, reduce vendor footprint –

and allow IT to be more agile and responsive.

Content Migration: from one or many disparate

repositories to OpenText ECM


Save on infrastructure, support, and

maintenance costs, while proving on-going,

secure access to content as it is wound

down though defensible disposition.

Legacy Decommissioning: Migrate, enrich, and

archive ERP & CRM structured business data from

any legacy system to OpenText ECM


Reduce costs and increase security and

compliance though archiving. Further risk and

cost reduction through defensible disposition

combined with comprehensive search and

litigation hold capabilities.

Content Archiving: One-time or ongoing archive of

unmanaged content to OpenText ECM


Extract value from aging

systems and improve end-

user experience and

efficiency through unified

access to information

through intuitive applications

that ensure that end users do

not replace “Enterprise

Applications” with consumer

applications

Content Aggregation and Integration: Unified

access to content in critical content sources such as

FileNet™, Documentum™, SharePoint™


A Single Information Access Platform!

Reduced infrastructure, application overlap,

and indexes while increasing consistency

in search, support, and infrastructure

Rapid Development of EIA Applications: A robust

set of APIs and a reusable widget library, plus a

varied and growing list of connectors


A Closer Look





What about SAP?


EIM powered by HANA

Use HANA as platform technology

for next generation EIM applications

as inline with OpenText strategy

Developed based on SAP HANA Extended

Application Services (HANA XS)

Deployed on HANA as platform

Benefit:

Customers adopting HANA can

benefit from new EIM applications

OpenText

EIM Applications

HANA Platform


Example of EIM powered by HANA

The Skill Profiler combines structure data from an SAP HCM system with

unstructured content from document types likes CV’s, training certificates and

winning the deal stories to find a candidate with specific skills.

Slide

39

Mark elements in the

navigation widget to

restrict results

Move mouse over

filter criteria's and see

the real-time update

of the result list


Success Stories


OpenText provides a complete

solution for litigation readiness and in-

sourcing eDiscovery activities.


Tennessee Valley Authority will migrate

more than 40 million documents to

OpenText ECM by 2015.

© 2013 SAP AG. All rights reserved. 44 Copyright © Open Text Corporation. All rights reserved.

Enterprise Information Management

The Road Ahead:

Building Information-based strategies

Richard Verbeek

Technology

SAP Big Data Forum 2013 D4 Richard Verbeek - Open Text