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A brief presentation of the PADGETS toolset for managing policy campaigns in Social Media
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Yannis Charalabidis, University of the Aegean
Policy Gadgets Mashing Underlying Group Knowledge in Web 2.0 Media
www.padgets.eu
2
What is the PADGETS Concept? PADGETS presents a novel approach in policy making by
applying the web2.0 philosophy of "going directly where users are in the web“
Using “Policy Gadgets”, policy makers will be capable of disseminating their policy messages through multiple social media simultaneously, using a single integrated interface. They will be able to reach large user groups in these platforms and collect their feedback
Web Apps
Native Apps
Social Media APIs
Social Media Providers
PADGETS Architecture
3
PADGET backend
PADGET (Policy Maker) Frontend
PADGETS Manageme
nt
Connectors Manageme
nt PADGET Storage
API 1
Citizens
Policy maker
API 2
API 3
Provider 1
Provider 2
Provider 3
Late Binding EngineAggregatio
n EnginePublishing
Engine
Decision Support Module
APP
API
iPhone OS
Android
Symbian
Widgets
SM Platform Analytics
Simulation
PlatformsSocial Media APIs
Social Media Providers
API 1
Policy maker
API 2
API 3
Provider 1
Provider 2
Provider 3
System Dynamics
Other
PADGETS analytics, Combining SM platforms analytics and PADGET data
“Raw” analytics, as provided by SM platforms analytics
PADGETS Monitoring Engine
Text Mining
Sentiment Analysis
ORM, SN analysis,
etcSocial Indicators
PADGETS simulation results, combining PADGETS data – social indicators
PADGETS Analytics
PADGETS Web Dashboard
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1. Campaig
ns
2. Message
s
3. Feedback Stream
Dashboard Tools: Settings, Scheduler, Reports,Tools
Campaig
ns
Campaign Analytics
6
Sentiments of
Comments
Acceptance,
Awareness and
Interest
Trend Topics in Comment
s
Social Media
Metrics
Analytics
PADGETS for Android
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Key features of PADGETS for Android include:
Mobile native application for policy maker and citizens
Create and manage policy campaigns Publish policy messages across
multiple social media platforms Receive notification for new campaign
related posts Take action in feedback conversations
PADGETS in numbers Apps deployed: 3 (Web, Android, Universal
Mobile) Policy makers involved:14 (MEP’s, MP’s, Adm) On-line campaigns made: 11 Countries reached: 6 Languages: 4 Citizens reached: hundreds of thousands Citizen interactions: >25000 Citizen arguments processed: >7.000
Apps and systems freely available as open source at: www.padgets.eu8