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MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
SharePoint 2010 Roundtable – Successful Intranets
Lee Ralph – OSCEddie Foubister – OSC
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
What we will cover…..
1. Introductions
2. Award winning Intranets
3. Demonstration
4. How to ensure my Intranet is successful
5. Q&A and 1:1 sessions and arrange a consultation
IntroductionOSC Services Consulting Services Information Management and Cloud
Strategy Graphic Design & Usability SharePoint Online and Exchange Online Form and Workflow Development Training & Custom Development Intranet/Extranet/Internet Projects SharePoint Support Services Everything SharePoint!
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION
OSC Value Add 10 years of re-usable IP We can share our experience within
your industry vertical
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Introduction
SharePoint Design Based on Mobile Device
Familiar Interface
Icon driven Simple
Heineken Intranet
Search driven design Graphically aesthetic Good corporate branding Dedicated real estate for quick
links Encouraging a sense of
community Users currently online are listed on
the side of the page.
Heineken Intranet
Creating internal awareness of the brand’s external web presence
Heineken-related videos posted on YouTube and images posted on Flickr also appear on the site, giving users a sense of how the brand is being portrayed.
Manufacturing
Project Control Centre (PCC) Major projects Task orientated, graphical
view Workflow Project Managers make key
decisions at the point of need
RPS Sample
Key Features Corporate Intranet General Document
Management Project Meeting Sites Project Management Portal Forms Social Collaboration Suppliers/ Vendors/ Customers
Input Forms
Input - forms Process – workflow/ alerts Output – KPIs, supporting more
effective project management and enabling key decisions at the point of need
Automating business processes Validation to reduce email &
errors
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Key drivers for a successful Intranet
How do we get there? Use the right methodology!
User AdoptionChange Management
Usability
Information Management
Governance
• Training• Communication
• Solve user problems• Make it an enjoyable experience
• Search• Information Architecture
• Manage / maintain / monitor solution
• Infrastructure / Users
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Project Approach
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Priority Quadrant
Value to the Organisation
Com
ple
xit
y L
evel
HIGH
HIGHLOW
Intranet Requirements:
- Corporate Intranet- General Document Management
System- Effective Search- MySites- Project Centre- Advanced Document Workflow (Document
Lifecycle Management)- Commercial Information Forum- Form Centre- Virtual Team Meetings- Ask an Expert (Troubleshooting Forum
Q&A)- Knowledge Management (Wiki)- Mobile Access- Extranet (suppliers/ contractors)
CONCEPTUAL PRIORITISATION
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Engaging the User
Usability is the ease in which people can use a particular tool or object to achieve a particular goal.
User experience is the experience a person has when they interact with a product or service.
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
nSynergy training offeringWhat’s the difference?Usability User Experience
Our design process
Fundamental to our approach Dedicated design team Produce concepts based on
brief Map design to Master Page and
CSS Build branding package
Feature stapling ensures consistent branding
Supports governance
STRATEGY CONSULTING SUPPORT
What we do…
SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION
Personas
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION
Lo-fi Wireframes
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION
Conclusion
Most fundamental success factor for
SharePoint is Planning and Design: Define Vision and Scope Define a Logical Model Define a detailed Information
ArchitectureCore Business Document Types:
Content Types can be re-used between sites, content deployment hub provides way of distributing across site collections
Search – most tangible ROI: Search will crawl everything
within SharePoint, shared drives and other systems
Governance: Must define clear lines of
responsibility
nSynergy training offeringInformation Management – Governance Plan
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Why OSC? We are a leading, proven and
established Microsoft Global Gold Partner
We believe that user involvement increases adoption
We can accelerate your project and ensure it’s right first time
Leverage our extensive Intellectual Property
We have the experience from over 400 SharePoint projects
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Q&A…… ask us anything
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Contact Us
United KingdomLee Ralph Tel: +44 (0) 20 7060 4080 Email: [email protected]
The AmericasKarl Redenbach Ph: +1 (212) 231 8234 Email: [email protected]
Asia PacificSimon Tyrrell Ph: +61 (0) 409 929623 Email: [email protected]