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Online Content Management

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Page 1: Online Content Management

ByHitesh Malhotra

HULT Innovation OlympicsLEVI STRAUSS & CO.

Pioneers of Style & Change

Page 2: Online Content Management

Agenda

• Background• What is a Pioneer?• Market• Web Contents• Sustainability• 3 Years from Launch

August 4, 2011 Levi’s ® 2

Page 3: Online Content Management

Background

August 4, 2011 Levi’s ® 3

Social Media - Avatar

High Fashion - Growth of the woman

Three million monthly visitors

Business opportunity mapping

Fields of Play

Growth of the Woman

Page 4: Online Content Management

Growth of the Woman

August 4, 2011 4Levi’s ®

Levi’s grows with your life – relevant content – Levi’s Student

• On campus, seasonal offerings, a student’s life content– Levi’s Professional

• Higher style, look good at work, maturing content– Levi’s Lifestyle

• Remain in the know, look good wherever life takes you, feel good content

Leaving their mark on this world in style

Page 5: Online Content Management

Growth of the WomanConcepts Review

1. Where will your Levi’s take you?– Levi’s is a partner for all of life’s moments and journeys, strong opportunity for

user generated content and sharing, creating outreach and word of mouth

August 4, 2011 5Levi’s ®

4. Levi’s world connection– Levi’s network decreasing borders, capability to reach immense populations with

creation of networks and social webs, increase in world image and brand referencing.

2. Levi’s Brand Stars– Levi’s stars paving the way for the next generation, excellent chance to

capitalize on current movers with a positive message, big brand perception opportunities

3. Making a difference with Levi’s– Levi’s pioneers of style and change, great potential for campaign involvement

with small and large actions, increase in brand equity with more reasons to purchase Levi’s

2. Levi’s Brand Stars

3. Making a difference with Levi’s

4. Levi’s world connection

Page 6: Online Content Management

August 4, 2011 Levi’s ® 6

Making a difference

with Levi’s

Levi’s

world connection

Business Concept

Levi’s Brand Stars

Growth of the Woman

Page 7: Online Content Management

What is a Levi’s Pioneer?

1. Be yourself 2. Do what matters3. Start now4. Engage with others5. Never stop asking questions

August 4, 2011 Levi’s ® 7

Characteristics of a pioneer

“Throughout our long history we’ve inspired change in the marketplace, the workplace and the world”

Page 8: Online Content Management

Market

August 4, 2011 Levi’s ® 8

Women internet users in the age group of 18-35•  % Women 18+ in Regional    Internet Populations

AsiaPacific

Europe

NorthAmerica

LatinAmerica

42.4%

47.0%

50.4%

48.1%

SocialNetworking

InstantMessengers

E-mail

Multimedia

Retail

Directories/Resources

Auctions

Photos

Blogs

GeneralNews

2.2%

1.5%

1.0%

0.9%

0.9%

•  Share of Time Spent Online

16.3%

11.3%

7.7%

5.2%

2.9%

Page 9: Online Content Management

Market

August 4, 2011 Levi’s ® 9

% Topic of interests by age group

Family/Relationships

Technology

Entertainment

Philanthropy/Non Profit

Fashion & Lifestyle

63.6%42.4%12.2%

38.2%

49.3%32.1%

18.9%42.6%

72.6%

41.5%

26.3%18.0%

51.9%

43.1%45.8%

31+ yrs

18-24 yrs24-31 yrs

Page 10: Online Content Management

Market

August 4, 2011 Levi’s ® 10

USA EUROPELATIN

AMERICAASIA

PACIFIC CANADA

Levi’s World Connection

Total 49 Countries

Page 11: Online Content Management

Levi’s ® 11

Capturing the Market

• Relevancy– Focused content, group segmentation, participation

• Innovative Shopping– QR codes, look of the day, shopping integration, one click

• Thinking globally, acting locally– Replicable across borders, global competitions

• Connection– Emotional, promotional, social

July 19, 2011

Page 12: Online Content Management

Tools for Capturing the Market

July 19, 2011 Levi’s ® 12

Launch Event Website LaunchIntegrated Shopping

Online EventsOffline Events

Page 13: Online Content Management

Launch Event

August 4, 2011 Levi’s ® 13

It Starts Here!

Page 14: Online Content Management

Pledge Event: Commit to Change

July 19, 2011 Levi’s ® 14

Proposal:• World’s largest public commitment to

change (5000+ attendees)• Guinness World Record

• It starts here effect• San Francisco (Union Square, Levi’s

Plaza)• Activities

• Pledge booth, food trucks (Off the Grid), music, live Twitter feed

• Why it works• Creates buzz, public involvement,

Twitter#, visual

Potential Reach: 33.1 Million Reach Conversion: 2.7 Million

Page 15: Online Content Management

3 Million Monthly Visitors

33.1 Million

July 19, 2011 Levi’s ® 15

2.7 Million Pioneers

8% Conversion

Potential Reach Total number of people reached from attendees, through Facebook , Twitter,

Blogger network, Website hits, YouTube and RSS subscription

Page 16: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

1 ITEM

$ 67.59

PIONEERS

Website Launch

Page 17: Online Content Management

Web Contents: Student

Content: • Pioneers- Alex Morgan, Farah Pavri, Kaori Ooi• Blogs- College Fashion, Operation Beautiful, Every College

Girl• Interaction- Style of the day, Levi’s Pioneer contest, Style

Pioneer challengePromotion:• Friend vote raffles, coupons, style suggestionsEmotion:• Acceptance, knowledge, expression, social connections

August 4, 2011 Levi’s ® 17

Page 18: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

1 ITEM

$ 67.59

FEATURED PIONEER

ALEX MORGAN Morgan concluded her four years in Berkeley tied for the third all-time scorer in California history with 45 goals and in sole possession of third place in terms of points 107. Celebrity

Street Style of the Week: Jordana Brewster, Emma Roberts, & Nicky Hlton.

FEATURED PIONEER

PIONEERS

Rupam Patel“My plan is to…

Monica Savini“I am going to make…”

BLOGGERS

#Levis Pioneer ”

STYLE OF THE DAY Aima Lee 

“I love this….

Cecilie Marese Grendahl“Must to buy….”

Inger Stapleton“My friend has ….

PIONEER RANKING +1(

1st)

-1(2nd

)

Genieve Sanchez

Iwona Wiczuk

Tamara Sam 

PROFESSIONALLIFESTYLE

STUDENT

WANT TO DO SOMETHING?You can

do something different from right now.

Melissa Gray

Lisa Haws Angela Pohl

#Levis Pioneer ”

ZEPHYRto shopOne

click

Page 19: Online Content Management

August 4, 2011 Levi’s ® 19

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

1 ITEM

$ 67.59

PIONEERS

Look2: Ashley Olsen’s Casual Classic Look

Outfit Inspired by Ashley

Ashley’s outfit centers around a pair of boyfriend jeans, preferably in a dark wash, in keeping with the dark tank and blazer…..

I was totally enamored with Ashley’s outfit as soon as I saw it — she effortlessly mixes casual denim with a severe pair of kicks and a sharp blazer. Also, ….

Tank top, Jeans, Blazer, Sunglasses, Clutch, Shoes

STUDENT

Page 20: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

1 ITEM

$ 67.59

PIONEERSSTUDENT

Page 21: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

1 ITEM

$ 67.59

FEATURED PIONEER

ALEX MORGAN Morgan concluded her four years in Berkeley tied for the third all-time scorer in California history with 45 goals and in sole possession of third place in terms of points 107. Celebrity

Street Style of the Week: Jordana Brewster, Emma Roberts, & Nicky Hlton.

Levi’s Pioneers Launch Event

PIONEERS

Rupam Patel“My plan is to…

Monica Savini“I am going to make…”

BLOGGERS

#Levis Pioneer ”

STYLE OF THE DAY Aima Lee 

“I love this….”

Cecilie Marese Grendahl“Must to buy….”

Inger Stapleton“My friend has….”

PIONEER RANKING +1(

1st)

-1(2nd

)

Genieve Sanchez

Iwona Wiczuk

Tamara Sam 

PROFESSIONALLIFESTYLE

STUDENT

WANT TO DO SOMETHING?You can

do something different from right now.

Melissa Gray

Lisa Haws Angela Pohl

#Levis Pioneer ”

ZEPHYRto shopOne

click

Page 22: Online Content Management

Web Contents: Professionals

Content:• Pioneers- Kayo Kusuda, Jessica Herrin, Molly Barker• Blogs- Rieko Tahara, Penelope Trunk, The New

Professional • Interaction- Levi’s Challenge, recycle styles, pioneering

stories, world change competitionPromotion: • Special occasions, jean swap, secret shopping eventsEmotion:• Need for voice, social connection, style information

August 4, 2011 Levi’s ® 22

Page 23: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

3 ITEM

S

$ 187.7

7FEATURED PIONEER

Kayo Kusuda Kayo is sharing her successful business experience to the other women by conducting classes every weekend, so that can empower woman to the society. Planning,

design, and story are the concepts of her business. Her strong leadership is ….

PIONEER OF THE WEEK

BLOGGERSCRYSTAL LINE Corp. WORLD PIONEER

RANKING

Levi’s Challenge Ranking +1(

1st)

-1(2nd

)

WANT TO HELP OTHERS? You can

help others by joining in this association

Rieko Tahara

+1 (1st)

-1(2n

d)+3(3rd)

Okamura MihoAsami SatoAyano Shimomura

Ayaka KawakamiKaoru Shimada

23,897 votes

17,359 votes

15,776 votes

PIONEERS

LIFESTYLE

STUDENTPROFESSIO

NAL

Rina Yamamura

I got inspired by people helping Japan after the Tsunami disaster. Now, I pledge to help the disaster victims, so that…

RECYCLE YOUR JEANS Tell to

others how are you recycling your jeans. You can do something different from now

Page 24: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

3 ITEM

S

$ 187.7

7FEATURED PIONEER

Kayo Kusuda Kayo is sharing her successful business experience to the other women by conducting classes every weekend, so that can empower woman to the society. Planning,

design, and story are the concepts of her business. Her strong leadership is ….

WORLD PIONEER RANKING 2nd

BLOGGERSCRYSTAL LINE Corp.

Levi’s Challenge Ranking +1(

1st)

-1(2nd

)

WANT TO HELP OTHERS? You can

help others by joining in this association

Rieko Tahara

Okamura MihoAsami SatoAyano Shimomura

Ayaka KawakamiKaoru Shimada

PIONEERSPROFESSIO

NAL

Rina Yamamura

I got inspired by people helping Japan after the Tsunami disaster. Now, I pledge to help the disaster victims, so that…

Simple yet elegant and girlie yet funky seemed to be the overall style. Heels definitely make the outfit sexy, but the Levi’s supreme jeans and the trendy jacket helped to add to the coolness of the outfit.

Work: PhotographerLives in : ParisHolding: 6 Levi’s JeansLevi’s Fans: 8 years

Sophie’s Curve ID is Supreme. Next is find your Curve ID.

Sophie’s PLEDGE

After my father got cancer, I realized that I didn’t have a time with my parents. I will be nice to my parents and will have more…

Sophie Dubois

WHAT IS YOUR PLEDGE?

One clickto shop

RECYCLE YOUR JEANS Tell to

others how are you recycling your jeans. You can do something different from now

Page 25: Online Content Management

QR Code Advertising

August 4, 2011 Levi’s ® 25

Page 26: Online Content Management

QR Code Shopping

August 4, 2011 Levi’s ® 26

MY ACCOUNT

STORE LOCATOR

TRACK ORDER

KEY WORD OR NUMBER

SEARCHSHOPPING

BAG :1 ITEM $

68.00

Page 27: Online Content Management

Web Contents: Lifestyle

Content:• Pioneers- Sushmita Sen, Emily Chang, Misty Gibbs• Blogs- Shobha De, Chez Pim, Green Mamas Pad, Beth Kanter• Interaction- Oxfam hours drive, tip of the day, look of the

day, inspired men videosPromotion: • Friends and family events, donation coupons, coupling

discountsEmotion:• Questions, feminine, youthful feeling, keeping current

August 4, 2011 Levi’s ® 27

Page 28: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

3 ITEMS

$ 187.7

7FEATURED PIONEER

Sushmita Sen Indian actress was first Indian woman to win the “Miss Universe” contest. Inspiration for X&Y gen, Sen is deeply involve with social events and social service. 17 top

selling Books. Weekly columns in top 4 newspapers. Most trusted person list.

TIP OF THE DAY

BLOGGERS

LOOK OF THE DAY

“It is really nice….

“I have to buy this…

WANT TO DO ONE NICE THING?DoOneNic

eThing.com will help you to change your life in a different way

Shobha De

PIONEERS

PROFESSIONAL

STUDENT

LIFESTYLE

Gulisha Malviya

Upasna Pandey

150 Mathilda Place., ste 200Sunnyvale, CA 94086

Author & Style Icon

 Donate your hours for special Levi’s dealsPOVERTY

FREE WORLDNow 86% Participati

on10,971 people

COMMIT HOURS

 Get involved and make a difference right now !Poornima Soni

Upasna PandeyLove to help. 10 hoursIt’s time to make action. 8 hours“I bought this and it is…

Shruti Malviya

Page 29: Online Content Management

SIGN UP & GET FREE SHIPPING

SUBMITME

NWOMEN

JUNIORS

KIDS & BABY

FRIENDS STORE

EXPLORE

MY ACCOUNT

STORE LOCATOR

TRACK ORDERKEY WORD OR

NUMBERSEARCH

SHOPPING BAG :

3 ITEMS

$ 187.7

7FEATURED PIONEER

Sushmita Sen Indian actress was first Indian woman to win the “Miss Universe” contest. Inspiration for X&Y gen, Sen is deeply involve with social events and social service. 17 top

selling Books. Weekly columns in top 4 newspapers. Most trusted person list.

LOOK OF THE DAY

BLOGGERS

WANT TO DO ONE NICE THING?DoOneNic

eThing.com will help you to change your life in a different way

Shobha De

PIONEERSLIFESTYLE

150 Mathilda Place., ste 200Sunnyvale, CA 94086

Author & Style Icon

 Donate your hours and get Levi’s jeans for free!!

POVERTY FREE WORLD

Now 86% Participati

on10,971 people

COMMIT HOURS

 Get involved and make a difference right now !Poornima Soni

Upasna PandeyLove to help. 10 hoursIt’s time to make action. 8 hours

Page 30: Online Content Management

Sustained Activity

• Offline Events– Pledge Event– Go Red for

Women– Marathon– Concerts

• Online Events– Pioneer

Competition– Pioneer Challenge– Oxfam Hours

Drive– World Pioneer

• Content– Blogs– Pioneers– Styles– Pledging – Shopping

August 4, 2011 Levi’s ® 30

Site

Tra

ffic

Incr

ease

Pledge Event2.7 million

Pioneer Challenge1.1 million

Offline Events Online Events Content

New Pioneer0.7 million

Page 31: Online Content Management

3 Years from Launch

July 19, 2011 Levi’s ® 31

“A vibrant, sustainable marketing asset that builds brand equity and purchase intent leading to conversion and loyalty”

Pledge Event - Multiple cities with worldwide interaction

Pioneers Website- Worldwide replication

Community- Daily resource for entertainment and shopping

Page 32: Online Content Management

Thank You