Novell Success Stories: Collaboration in Government

July, 2010

Novell® End-User Computing Success Stories Collaboration / Government

© Novell, Inc. All rights reserved.2

40K users

Novell® Collaboration Benefits

Increase productivity

• Avoid unnecessary travel expenses – savings of $80K per year

• Improve efficiency of employee interactions while centralizing corporate knowledge

• Enable real-time collaboration – more efficient and transparent project management

5K employees

Manage information growth

Leverage investmentsand skills on Linux

• Reduce software licensing costs and need for diverse IT skills – reduce up to 80% by consolidating NetWare servers

• Take advantage of open platforms – savings of $800,000 by leveraging Xen virtualization on OES-Linux instead of VMware

11K PCs

6K employees

FORTUNE 500

26K users

• Optimize file storage costs and ensure compliance with identity-driven provisioning and tiering tools

• Improve decision making by keeping information in sync

Impact Success Stories


Customer Success Novell® Collaboration

We needed to make the new university e-mail system more attractive than Google Mail. GroupWise® offered an attractive interface and powerful functionality, with encrypted mailboxes for users. We selected Novell ahead of Microsoft for its openness and mixed source approach. - May 2010

Novell Open Enterprise Server works like a dream – even people with no Linux experience have picked it up rapidly. Training has been surprisingly painless. - Jul 20097K employees

4K users

We simply could not afford the increased software and hardware costs of a Microsoft [SharePoint] upgrade... Our Novell solutions paid for themselves immediately. - Jan 2010

40K users

1K employees

By contrast with SharePoint, which required the service provider to carry out even routine administration tasks, the new solution [Novell Teaming] is considerably simpler and more cost-effective for Centrotherm. - Apr 2010

We selected Novell [over Red Hat and Windows] because we've had a good experience with NetWare and Novell Open Enterprise Server is an excellent value. - May 2009150K users


2010 Novell Pulse Buzz2010 Novell BrainShare attendees quotes

“I like the collaborative editing--where different people are working simultaneously on documents from different places. That's wild--totally different from anything we're used to seeing”

“It gives security to what is otherwise chaos. If you leverage information right, you win. If you don't leverage it right, you'll be out of business”

“I think it's going to replace e-mail. It will definitely be a very useful too”

“As a user of SharePoint, I like the direction Novell Pulse is going in”

“The premise is actually pretty cool. A user in Novell Pulse can work in real-time on a document simulta-neously with a user on Google Wave. From the Novell side, all security is managed and maintained by Novell.”- Rob Koplowitz, Forrester Research

“Novell Pulse makes real-time collaboration more suitable for corporate users”- Fortune Magazine


Key Analyst RecognitionNovell® Collaboration

Novell GroupWise: 55-65% lower cost of ownership compared to other leading systems, Osterman Research, Apr 2009

Leaders’ quadrant, Forrester Wave™: Collaboration Platforms, Q3 2009

“Novell Storage Manager and Dynamic Storage Technology are well positioned to address emerging challenges... The world must know about this technology”, IDC, Doc # 216013, Jan 2009

Magic Quadrant for Social Software in the Workplace, Oct 2009


Press PresenceNovell® Collaboration

No matter which way you slice it, the future of the enterprise is about collaboration. Because Novell leverages what Wave has to offer while simultaneously providing the features the enterprise really cares about, Pulse could be something to keep an eye on. - Mar 2010

Novell File management suite: eWeek product to watch, Feb 18, 2010

Groupwise 8: eWeek product to watch, Jan 5, 2009

Teaming looks to have all of the capabilities an enterprise environment would be looking for in an Enterprise 2.0 collaboration platform giving easy access to information. - Sep 2009

Combined with a feature that makes licensing, account and storage decisions, GroupWise® 8 offers everything an IT administrator looks for in a solid mail server. - Nov 2009

Collaboration In Government


Challenge

Solution Results

"The performance of Novell® Open Enterprise Server running on Linux has been

great and the fact that it ships with Xen virtualization was a big plus. Had we gone

with VMware, it would have cost us an additional $800,000."

The California Highway Patrol (CHP) provides highway safety, protects state facilities, conducts criminal investigations and assists local law enforcement agencies. It is the largest state police agency in the United States, with more than 10,000 employees.

Operate more efficiently and drive down technology costs

Enable a dozen IT people manage 7,500 desktops and 3,000 laptops across 150 locations

Novell Open Enterprise Server

Also:

Novell ZENworks™ Configuration Management

Novell Identity Manager

Consolidated one-third of the servers in data center

Reduced time to deploy new virtual servers to less than a day

Freed up IT resources by enabling users to install their own printers

Updated April 2010


Challenge

Solution Results

"We judged the Novell® offering to be superior to the Microsoft [Windows Server]

offering. Choosing Novell Open Enterprise Server enabled us to upgrade our

infrastructure rather than going down a completely new path–and this meant that it

was considerable less costly to implement.”

Hudiksvall Municipality is a municipality on the north-eastern coast of Sweden, approximately 200 Km north of Stockholm. The municipality has more than 35,000 inhabitants and attracts tens of thousands of tourists each year.

Migrate to a new network environment to ensure continuity and reliability

Make new services available to citizens, including Web-based self-service tools


Novell GroupWise®

Also:

Novell ZENworks™

Maintained continuity and low cost of ownership for its existing e-mail and resource management software

Improved network security and file sharing performance

Win over Microsoft

Updated January 2010


Challenge

Solution Results

"The new Openoffice.org [Novell® Edition] is secure, stable and rich in functionality.

Even more important, Novell Teaming is enabling employees from across the

country to collaborate online, instead of wasting time and money on traveling to

meetings. We estimate that our old [Microsoft] solution was about five times as

expensive as Novell Open Workgroup Suite."

Liconsa is an agency of the Mexican government, it employs 4,500 people at 33 offices and ten production plants; it delivers over 3.4 million litres of milk to more than 6 million people every day.

Move to a more cost-effective system, without restricting the choice of applications

Reduce the need for cross-country travel to attend meetings


Novell Groupwise®

OpenOffice.org Novell Edition

Novell Teaming

Also:

SUSE® Linux Enterprise Desktop

Reduced licensing and support costs by 80 percent

Saved US$80,000 per year in travel costs

Increased employee productivity – targeted, shorter and more frequent meetings

Microsoftreplacement

Updated April 2010


Challenge

Solution Results

"The nice thing about Novell® Open Enterprise Server is that we get a Linux

operating system with all the benefits of NetWare®. Novell Open Enterprise Server

works like a dream–even people with no Linux experience have picked it up rapidly.

Training has been surprisingly painless.”

The Kent Police Authority is one of 43 police authorities in England and Wales for the governance of policing at a local level. Kent Police Authority has 6,500 employees, of which 3,600 are police officers, who work in more than 70 police stations.

Standardize its heterogeneous infrastructure (NetWare, Windows, Solaris and UNIX)

Provide employees with fast and secure access to e-mail


Novell GroupWise®

Also:

Novell ZENworks™

SUSE® Linux Enterprise Server

Novell eDirectory™

Reduced hardware and software costs

Received the highest ratings possible for IT by Her Majesty's Inspectorate

Increased reliability of e-mail application

Eliminated issues with virus attacks

Updated July 2009


Challenge

Solution Results

"We are familiar with the Novell® tradition of producing quality products and have

had years of great experience with Novell Services. Novell Open Enterprise Server

provides outstanding networking and management services on a Linux platform.

We want to move to Linux as much as possible in our environment.”

The Louisiana Department of Social Services is dedicated to helping individuals, children and families achieve safer and more independent lives. The department has 6,500 employees across 138 offices throughout the state.

Support custom application development without an expensive hardware upgrade

Improve teamwork and collaboration among its employees

Reduce travel time and costs


Novell GroupWise®

Novell Teaming

Also:



Partner: Northrup Grumman

Consolidated the hardware of 20 offices by 80 percent by moving to one five-node cluster

Enhanced collaboration regardless of employees' location, resulting in savings in time and travel costs

Updated April 2010


Challenge

Solution Results

"Novell® Teaming had the most robust feature set and attractive price point. Having

integrated team calendars, workspaces, task management, document

management, wikis, blogs and more is extremely beneficial. With Novell

Teaming, we’re able to achieve a lot more with a lot less.”

Texas General Land Office (TGLO) is the oldest state agency in Texas. As the manager of oil exploration and production on the state’s 20 million acre Permanent School Fund, the TGLO brings in nearly one billion dollars in public school revenue a year.

Enable disperse users to work together in a much more efficient fashion

Reduce the time spent preparing for regular audits

Novell Teaming


Also:

Novell ZENworks

Gained real-time collaboration capabilities for employees spread throughout the state

Improved project life-cycle visibility

Created transparency on decision making

Kept useful records for auditing purposes

Updated June 2010


Challenge

Solution Results

"We wanted a more flexible network system that would help us support a wide

range of applications, and that would be easy to manage with a small IT team. The

Novell® solution is so flexible that we can easily adapt it to meet our needs. Novell

and SCC have delivered a solution that we can rely on to provide a secure and

easy-to-manage IT platform for the future."

DRV BW is the federal pension authority for the Baden-Württemberg region of Germany, providing services for 3.3 million people. The organization operates from 18 regional centers and employs 3,600 people.

Upgrade their outdated server environment to support future growth


Also:



Partner: SCC, Novell Platinum Partner

Improved availability of network services

Increased performance for its SAP environment and other applications

Deployed a secure and easy-to-manage IT platform for the future

Updated January 2010


Challenge

Solution Results

"We tested Novell® Open Enterprise Server running on Linux, as well as competing

technologies, and it soon became clear that the Novell solution was far more stable

and secure. We run our Oracle databases and applications on SUSE® Linux

Enterprise Server, and we hope to migrate our remaining applications to Linux over

time."

The Kingdom of Bahrain's Ministry of Social Development (MOSD) employs approximately 600 people working with a wide range of sectors, institutions and individuals to develop Bahraini society.

Create secure and efficient network and application services for internal users


Also:


SUSE Linux Enterprise Server


Novell SecureLogin™

Deployed a stable, flexible and secure infrastructure with a low total cost of ownership

Updated March 2010

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