© TotalMobile 2014

Health TeamSales Half Year ReviewHilton Hotel 21st June 2013

Enterprise Connected Mobile HealthcareDelivers System-Wide Benefits for

Patients, Providers and Payers

© TotalMobile 2014

• TotalMobile are the leading UK based provider of enterprise mobility solutions for healthcare systems.

• 30 Years Enterprise Software

• 13 Years Mobile Software

• Proprietary Technologies

• 150 Employees and growing

• 220 + Clients

• 30k + Mobile Licensed users

• Financially stable and growing business

•

Credentials - Established 1985

© TotalMobile 2014

What is TotalMobile

TotalMobile is a unique enterprise app platform; enabling integrated, secure online and offline working via a consumer grade, native, app.

Typically community (visiting) Nurses save 2 hours per day.

TotalMobile overcomes healthcare’s two biggest challenges when it comes to mobile working:

Lack of connectivity at the point of care

Have more time to focus on patient care and save money. TotalMobile can save up to two hours in administration, form-filling and travel per user, per day. It works for any healthcare organisation with teams working at a central location such as nurses and doctors on a hospital ward, as well as teams out and about in the community, like health visitors or social workers.

Delivering workflow solutions that clinicians love to use.

As a clinician, you have all the information you need at your fingertips. No need to resort to paperwork or a central workstation, TotalMobile talks seamlessly to back end record systems and pushes only relevant data to your device. It also works offline so you can continue working even when there is little or no connectivity.

© TotalMobile 2014

• Works fully offline

• Native Applications for multiple platforms*

• Harnesses all of the device capabilities

• Sophisticated client defined workflow

• Client defined intelligent forms

• Easy integration to other systems

Healthcare mobilisation platform

Harness Mobile

Optimise experience.1

Smar

tDe

signe

dPr

oven Outcomes

Satisfaction

Community Health & Integrated Care

1,100 Mobile workers across 6 services Integrated to RiO on the NHS Spine

Improving lives of staff:

• 30% more time with patients & 2 additional visits per nurse per day

• 100% increase in lunch and handover times

• Lone worker monitoring now in place

• 60% reduction in data entry time

Enhancing patient care:

• Reduction in missed appointments through resource re-allocation

• 42% improvement in referral handling & scheduling

• Enhanced clinical records and end to duplication

• Elimination of un-outcomed appointments / 50% reduction in DNAs

• Patient records accurate, secure and shareable

“Our vision and development of TotalMobile represents a revolutionary change within healthcare delivery.This will underpin the transformation of Virgin Care community services”.

Marie Cummings,Clinical Lead

Community Health

750 Mobile workers across 20+ services & Integrated to CSE RiO on NHS Spine & EMIS for GPs.

82% of staff felt Mobile Working would have a positive impact on patient care“No other solution started with the innovative concept of supporting the mobile worker, first and foremost. Others simply offered remote access and input to back-office systems. TotalMobile promised the most scope, by a long way, to extend the ways we used mobile working to change culture, deliver our strategy and gain productivity.”

Focus Metric Before After

Patients Seen with evidence of a care plan completed and stored electronically

0% 85%

With outcome, progress notes and activities complete and stored electronically

78% 98%

With consent form completed and stored electronically

15% 92%

Staff “I am satisfied with the hours I have worked this week”

49% 83%

“I am confident in doing my job to a standard I am happy with”

52% 87%

I am able to manage my time to meet the demands of the caseload”

49% 80%

Julia Clarke, CEO

Saving at least 1 hour per nurse per day and reduced travel costs

Social Care

• 17% productivity savings• 90 minutes productivity savings in initial assessment process • £600 per annum per employee saved in travel alone• Improved productivity through more visits & more assessments • Average of 1 hour per social worker per day saved in down time• Work/life balance improvements• Less agency staff needed• Helps offset increased demand in the service (numbers coming

from hospital up 50% and safeguarding referrals up 10-15%)

Sarah Royles, Service Development Manager

2,000 Mobile workers across 4 services & integrated to Frameworki

“TotalMobile enables social workers to do what they’re good at; dealing with people”.

© TotalMobile 2014

Partnering with TotalMobile

• Proven technology and a stable business

• Scalable and repeatable

• Integration to multiple systems

• No Coding

• Time To Market / Go Live

• Partner ecosystem

• Positive Customer Experience

© TotalMobile 2014

Neil Williams Head of Alliances and Partnerships

+44 (0)7775 027207

neil.williams@totalmobile.co.ukwww.totalmobile.co.uk

Analytics

Referral Hub Resource Manager

OdataMessages, Locations Images, Logs

Standard Report Packs:

Portal: User Registration, Branding, Reports

Day NurseFollow-On & DischargeOOH+ ~ 40 Clinical Workflows

BI Specific Meta Data: Cognos, Business Objects, SSRS, Tableau

Alerts

Native App

Open SDKMessagesQueues

AdaptersBPA

Server & AdminDataMartIntegration

RegistrationConsentsNotificationsVisitsMessages - RemindersCare Record Access

PAS/ EMR Integration

App Platform

Appointments

Portal

GP Integration

Referral Entry

Triage Capacity

Schedule

Dashboard

Mendel(smart Scheduling)

Mobile HCP

Update PAS

Carer&Patient

Data Warehouse: Risk Stratification, Safe Staffing, Caseload Lifecycle, Quality

Update GP

Platform Overview

© TotalMobile 2014

Further information & Customer Stories

Resource URL

TotalMobile Web Site http://www.totalmobile.co.uk/healthcare

UK YouTube Site http://www.youtube.com/results?search_query=totalmobile+UK

USA YouTube Site http://www.youtube.com/results?search_query=totalmobile+USA

Virgin Care case-study http://www.virgincare.co.uk/case-studies/total-mobile-community-nursing-in-surrey/

Bristol Community Health News http://www.briscomhealth.org.uk/news/item/857-bristol-community-health-nursing-staff-get-mobile.html

RIBW Brabent (Netherlands) Interview http://www.aenova.nl/referenties/ribw-brabant/

HIMSS Insights article http://www.himssinsights-digital.com/insights/vol_2_number_4#pg52

UK National News http://www.itv.com/news/west/2014-10-31/bristols-community-nurses-go-mobile/

London North West Healthcare NHS Trust http://www.wireless-mag.com/News/31592/london-north-west-healthcare-nhs-trust-sets-up-mobile-working-solution-with-vodafone.aspx