Morae Software

Minsk 2013

1

Purposes • Increase labor performance.

• Increase quality of the provided services.

• Prepare specialists with demanded skills for work with potential customers.

2

Usability testing • Usability is a quality attribute that

assesses how easy user interfaces are to use.

• Methods for improving ease-of-use during the design process.

3

Usability testing

Quality components: • Learnability • Efficiency • Memorability • Errors • Satisfaction

4

Usability testing

Recruit focus group

Plan

Create Tasks &

Scenarios 5

6

Complexity • Respondent’s actions and emotions

should be recorded.

• Moderator & observers should not affect on the process.

• All received data should be synchronized.

• Results should be done quickly.

7

Morae Software • Morae software can overcome all

complexity of usability testing.

• Record user interactions.

• Efficiently analyze results.

• Instantly share your findings with anyone, anywhere.

8

Morae Software • Morae Recorder

Record Respondent’s actions.

• Morae Observer

Log and observe testing in real time.

• Morae Manager

Prepare Study Configuration, analyze, visualize and share results.

9

Reach Recording Technology

• Respondent ‘s screen video

• Video from two cameras

• Audio recording of the user's voice

• Clicking mouse and keyboard

• Observer ‘s comments

10

Morae Manager

Work begins with creating new Study Configuration.

11

Morae Manager

• List of tasks for Respondent • AutoPilot • Highlight mouse clicks • Picture-in-Picture

12

Morae Manager

Also user can set • Marker for Observers • Survey for Respondents

13

Morae Recorder

In Morae Recorder Respondent also can create a New Study Configuration using standard templates.

14

Morae Recorder

The main page of Morae Recorder

15

Morae Observer

• Work in the Morae Observer begins with connection to the Recorder.

• Many Observers can log to one Respondent.

16

Morae Observer

• Observer can see Respondent’s screen and his emotions.

• Can add markers, scores.

17

Morae Manager.

• In the Analyze tab user can add video and images for his project.

• Create Video clips, Image clips and Title clips.

18

Morae Manager.

• Markers help user to open required cards in the recording.

19

Morae Manager.

Creating video clip. • Define start and end of the new clip. • Click Create Video clip icon. • Define video clip name. • Add audio note if it necessary.

20

Morae Manager.

In the Graph tab user can automatically create Graphs based on the tasks results. • Select template. • Push Generate new graph button. • Define name of graph.

21

Morae Manager.

• In the Storyboard of the Present tab user can visualize his results.

• All created clips are situated in the Clip Bin. 22

Morae Manager.

• User can select to save his final recording as a video file or a presentation.

23

Morae Software • Morae Software successfully supports

usability testing process.

• All technical works with Respondents are performed automatically.

• Labor performance is increased.

• Quality of the provided services is increased thanks to Morae Software.

24

Links http://www.techsmith.com/morae.html

http://tanix.by/b/yuzabiliti_testirovanie

http://www.nngroup.com/articles/focus-groups/

http://www.softkey.info/reviews/review5930.php

25