Mobility Solutions

Enabling Mobile ExperiencePersonalizing Mobile experience for your customers – anytime, anywhere, any device

Enterprise Mobility Solutions

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Our Cloud Offerings



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About CRMIT Solutions

End to end expertise on Oracle Customer Experience solutions. Participate in evangelization, roadmaps, product feedback, issues identification & Integration specialization.

200,000+ users

250+ Engagements

25+ countries

4000+ app users

24,000+ hrs training

11 yearsCloud CRM

1000+ man-years of deployment

CX Enablement's

Self ServicePlatform

Social Channels

Email Integration

TelephonyIntegration

Mobility Solutions

Specializations

Authored Book on CRM On Demand3 apps on Oracle Market Place

Accreditations

Solutions

Configure Price Quote

Marketing Cloud

Sales Cloud

Services Cloud

Social Cloud

Policy Automation

Oracle CRM On DemandOracle Sales CloudOracle Service CloudEducation & ResearchFinancial ServicesOVI for Sales Cloud (CTI)OVI for Service Cloud (CTI)OVI for Sales Cloud (EWB)

ISO 270001 REGISTERED



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Mobile Trends

57%of the US population owns a smartphone and 46% own a tablet

3.0 Exabyte’s of mobile data traffic a month by 2018

87% smartphone & tablet owners using their mobile device for shopping activities

3+Hours a dayUS consumers spend on their mobile deviceSource: eMarketer 2014

$19bSpent on mobile ad spend in 2014 – a 76% raise since 2013



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Integrating Your Field Force

If you are a warrior, out making Sales Calls - day after day - you understand the value of a fully functional mobile device with enterprise application access to CRM - anywhere – anytime – any device

Ensure that your field force has access to all the information they require on their mobile device, - anywhere – anytime – any device

While more customers are responding to mobile ads & making purchases from mobile devices, a combined cross-screen marketing strategy is critical

Mobile CRM


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Enabling your Field Force

• Account & Contact Management• Activity Management• Opportunity Management• Quote Management• Service Request Management• Fully customizable• Multilingual support• Works with On-Demand data visibility• Real time access to customer data

users in sales, marketing, service & support organizations3500+



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Even in Offline Mode

Forget lagging bulky laptops & frequently stopping over coffee shops to access WiFi

Mobile CRM


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Mobile CRM PreviewView Product Catalogue & Product Description

Mobile CRM


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Mobile CRM PreviewCreate & Edit Quotes

Mobile CRM


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Mobile CRM PreviewView Performance Dashboards



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Building your Mobile StrategyMobility Vision

Define User Security

Device Strategy

Development PlatformUX Strategy

Analytics

Testing



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Development Expertise

• Build Once, Run on Multiple-Platforms • Simpler UI development • Java, JavaScript, and HTML5-based

application development • Choice of development tools • Offline-capable: SQLite with Encryption • Full Access to Native Device Features • Modular, Reusable Components

Mobile ADF : Productivity boosting mobile development framework

Multiple Development Approaches

Business Logic Development

Simplified User Experience

Built-inSecurityMobile Web Native App Hybrid



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Converging extended appsDevice based services that can integrate your apps



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Mobi-lyticsMake analytics easy for everyone.

Visual Analysis

Split trends across different categories or run an in-depth cohort analysis.

Deep Statistics Dashboards

Make one-click forecasts, build box plots and see statistical summaries of your data.

Drive decisions using data. Combine multiple views into interactive dashboards.



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Excel Customer Excellence Your Vision, Our Mission……..10 years & counting…our Journey continues

National Award for

E-governance

2007-08

2012 Winner

2012200920082005 2014. . . . .2011

Category :• Best Customer Relationship

Management Program Award• Best SaaS-Based Program Award

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Mobile CRM


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Global Spread

Deployment base spread over 25+ countriesSales & Support Offices

Mobile CRM


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Reach usAmericas

1525 McCarthy BlvdSuite 1000,Milpitas, CA 95035USA

3379 Peachtree Road NE, Suite 555, Atlanta, GA USA

Australia & N Zealand

Suite 19, 103 George StreetParramatta, NSW 2150Australia

Japan

2-21-7-703 Kiba, Koto- Ku, Tokyo 135-0042, Japan

Malaysia

B-5-8 PlazaMont Kiara 50480Kuala Lumpur, Malaysia

+603 2726 2759+81 3 5809 8444

+1 (678) 447 1371 +1 (404) 736 2341 +61 2 9186 2550

Middle East

Fortune Summit Business Park, Near Central Silk Board Junction, Plot No: 244, Hosur Main Road, Bangalore 560068. India

Salahuddin Ayubi Road ,Riyadh,Kingdom of Saudi Arabia

EMEA

Talbot House, 204-226, Imperial Drive, Rayners Lane, Harrow HA2 7HH London

+ 44 20 8872 4127

Rest of Asia

Deployment base spread over 25+ countries

+91 80 67237555



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Thank [email protected]

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Technology

Mobility Solutions