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GoEngineer

Product Design Solutions built around SolidWorks, Stratasys, Altium, CAMWorks, and Agile PLM25+ years of supporting clientsThousands of customers in multiple IndustriesJumpStarts™ to lower the cost, risk, and time to go live with technology18 Customer Training Centers

Who am I?

Tyler Haggin from GoEngineerInside Sales ManagerRenewal Team ManagerOnboarding Trainer

Training Challenge

• Because what we do can be complicated, the onboarding process and continuous education processes are difficult.

• Sales Reps in different states that need remote training.

Old Process for training

Create PowerPoint presentations, send them to Sales Reps, then call them and walk them through training; or do an online meeting and show the presentation.Then track training completion on an Excel spreadsheet.

No way to track retention of knowledge, just completion rate

My New Process for Training

Create PowerPoint Slides with contentUpload to MindflashAdd video(s)Add quiz(zes)Invite to training through Yammer

Available Reporting by Group

Available Reporting by Individual

Mindflash BenefitsCreate trainings with interactive content to make it easier to understand, invite users, get reporting based on retention and create a more customized training plan for the individual.Immediate benefits have been:

Faster retention of knowledge – Average scores of 2 week test up 6% to 92%.More open time for me to spend time coaching/training – On average 10 hours a month extraMore accurate/customized training plan for all sales reps