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www.xorcom.com
Complete Concierge
Integrated Hospitality Telephony Solution
www.xorcom.com
Complete Concierge Overview
• Provides comprehensive communications for hotel guests and staff at a reasonable cost
• Integrated system: • VoIP-enabled PBX
• Property Management System interface
• Call Accounting software
• Leverages existing hotel infrastructure, such as cabling and analog phone sets
www.xorcom.com
PMS Interfaces
• Certified interoperable with:
www.xorcom.com
Hospitality Communications Features
• Integrated wakeup (can be set by Hotel Staff or by Guests)
• Integrated browser-based operator panel
• Front desk check-in/check-out • Guest name applied to room
upon check-in • Vacant applied to room upon
check-out • Opening phones for calls at
guest check-in • Closing phones for calls at
guest check-out
• Opening of guest voicemail box upon check-in
• Purging of guest voice messages upon check-out
• Message waiting indicator • Built in room state system for
control of room status and maids
• Built in and fully integrated Call Accounting System with adjustable rate tables
www.xorcom.com
General Communications Features
• User-defined extensions
• Extension groups
• Auto attendants
• Voicemail boxes
• Voicemail-to-email
• Fax-to-email
• Call monitoring
• Call recording
• Integrated paging over IP telephone speakers
• Ring groups
• Custom messages
• Music-on-hold
• Public Address (PA) and zone PA support
www.xorcom.com
Support for Hotel Telephony Infrastructure
• Secure Web-based administration • Rapid recovery system for reliable system back-up
and restore • Supports hundreds of analog ports • Switches seamlessly between PSTN and VoIP • Supports SIP phones with auto provisioning for
hotel administration • Input / output support for peripheral
devices • 19” rack mountable solution