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cloud basedApplication Performance Management
on Premises SAP Monitoring
Mastering SAP MonitoringWITHOUT CCMS or Solution Manager
Session 1
SAP Basis Checklist is Old School
cloud basedApplication Performance Management
on Premises SAP Monitoring
cloud basedApplication Performance Management
on Premises SAP Monitoring
On premises
Microsoft System Center
Cloud
2
About Us• 21 years of global SAP Basis
consulting expertise• 16 years of IT Systems
Management & Innovations• Long standing SAP
Partnerships
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
cloud basedApplication Performance Management
on Premises SAP Monitoring
The Checklists – Do they look familiar?• Workload
• Dump / Syslog
• Communications
• App Server Performance
• Locks / Enqueues
• Batch Jobs
• Batch Queues
• Database Space
• Database Consistency
• Database Performance
• Database Stats
• Database Backup/Archive
• Database Logs
• OS Filesystems
• OS Performance: CPU, Memory, IO
• Network Performance
• Users
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
3
cloud basedApplication Performance Management
on Premises SAP Monitoring
Why are Checklists Old School?• Checklists provide a good start to the thought-
process, BUT…– Manual, Tedious, Repetitive, Ad-hoc
– Too many Systems and too many Servers
– Data without Context are like Eyes without Brains
– As soon as they are checked, they are stale
• Checklist is NOT Monitoring: See our blog “What to Monitor when you are Not Monitoring SAP” http://www.itconductor.com/blog/what-to-monitor-when-you-are-not-monitoring-sap
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
4
cloud basedApplication Performance Management
on Premises SAP Monitoring
The Problem
Downtime is more than
just lost productivity &
revenue!
Source: “IT Performance Monitoring in 2013 – Key Market Trends” by TRAC Research Source: “Disaster Recovery Journal Nov 2013” by Forrester Research
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
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cloud basedApplication Performance Management
on Premises SAP Monitoring
The Solution: AutomationApplication Service Management
1. 360-degree view of Application environment
2. Availability & Performance Monitoring
3. Root-cause Analysis
4. Time-synchronized Troubleshooting Context
5. Service Impact Awareness
6. Automated Admin Scripts & Jobs
7. Self-healing Automated Recovery
8. Digitized Complex IT Processes
9. Synthetic Transaction Management
10. Dynamic Service Level ManagementRefer to http://www.itconductor.com/blog/10-ways-to-better-application-centric-service-management
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
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cloud basedApplication Performance Management
on Premises SAP Monitoring
Capabilities and Benefits to Look For in ASM Solution
1. Ease of Implementation & Maintenance (Cost)2. Performance Metrics & Collection Methods (Intelligent)3. Availability (Flexible Definitions against Service Level)4. Monitoring (Alerts & Metrics)5. Notification (Subscription-based)6. Recovery Actions7. Reporting8. Service Monitoring (Hierarchical)9. Process Automation10. Best Practices TemplatesRefer to blog http://www.itconductor.com/blog/how-to-select-your-sap-monitoring-tools
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
7
cloud basedApplication Performance Management
on Premises SAP Monitoring
How Monitoring can be Automated Without SAP CCMS or Solution Manager
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
8
SaaS Proactive Uniform AutomatedCost-
efficientAgile Open
AUTOMATE MONITOR MANAGE OPTIMIZE
IT Process
Automation
Application &
Infrastructure
Monitoring
Application
Service
Management
Reporting &
Analytics
Smart IT for the Enterprise
cloud basedApplication Performance Management
on Premises SAP Monitoring
Let’s Take an Automation Tour
• Automating:
– Availability
– Performance
– Alerts
– Operations
• Q & A
• Feedback: http://tinyurl.com/MasteringSAPMonitoring1-Survey
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
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cloud basedApplication Performance Management
on Premises SAP Monitoring
Deeper Dive SessionsVisit http://www.itconductor.com/newsUpcoming Events:
Stay tuned for many more topics to come including:• SAP RFC Connection Monitoring• SAP Router Monitoring• SAP Spool Monitoring• SAP SLT Monitoring• Synthetic Transaction Monitoring• Performance Charting• SA HANA, SAP ASE, SAP BusinessObjects, Oracle Monitoring
Mastering SAP Monitoring Session 1: SAP Basis Checklist is Old School
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May 04, 2016 10-11am Mastering SAP Monitoring: Session 2 - Determining the Health of your SAP Environment
May 11, 2016 10-11am Mastering SAP Monitoring: Session 3 - Workload Monitoring
May 18, 2016 10-11am Mastering SAP Monitoring: Session 4 - Batch Processing Service and Batch Job Monitoring
cloud basedApplication Performance Management
on Premises SAP Monitoring
• Any Questions?
• Contact Info:
Linh Nguyen [email protected] (408) 982-7797
David Stavisski [email protected] (949) 639-9416
Let
itconductor.com/itc-signup
@itconductor
• Follow us: it-conductor
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