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Twitter, Inc. AN INTEREST NETWORK WITH SOCIAL QUALITIES HOW TO PLAN IN THE MOMENT WITH TWITTER @DaraNasr Friday, June 28, 13

Marketing week

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Page 1: Marketing week

Twitter, Inc.

AN INTEREST NETWORK WITH SOCIAL QUALITIES

H O W T O P L A N I N T H E M O M E N T W I T H T W I T T E R

@DaraNasr

Friday, June 28, 13

Page 2: Marketing week

@TwitterAdsUK

the pulse of the planet

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

Barack Obama@BarackObama

Four more years.pic.twitter.com/bAJE6Vom

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

David Whitehouse@d_whitehouse

Lance Armstrong should be applauded for being able to ride a bike so well on drugs. I tried it once. Hit a dog and fell into a canal.

10,496RETWEETS

2,229FAVORITES

4:17 PM - 18 Jan 13

@TwitterAdsUK

Friday, June 28, 13

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powered by conversations

@TwitterAdsUK

Friday, June 28, 13

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1 billion Tweets every 2.5 days

source: Twitter Internal 2012

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

where news breaks

@TwitterAdsUK

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@TwitterAdsUK

Fast news1m Tweets in 3 hours

@TwitterAdsUK

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@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

where new connections are made

@TwitterAdsUK

Friday, June 28, 13

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Labour Press Team@labourpress

Send out a search party - @LibDemPress haven’t tweeted since July 13th.

@DaraNasr | Confidential

Friday, June 28, 13

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Lib Dem Press Office@LibDemPress

@labourpress Sorry, we’ve been busy running the country. #Coalicious

Labour Press Team @labourpress

Send out a search party - @LibDemPress haven’t tweeted since July 13th.

@DaraNasr | Confidential

Friday, June 28, 13

Page 13: Marketing week

@labourpress Sorry, we’ve been busy running the country. #Coalicious

Labour Press Team @labourpress

Send out a search party - @LibDemPress haven’t tweeted since July 13th.

Lib Dem Press @LibDemPress

Labour Press Team@labourpress

@LibDemPress yes, that’s going well. Keep up the good work.

@DaraNasr | Confidential

Friday, June 28, 13

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#WeNurses

@TwitterAdsUK

Friday, June 28, 13

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Twitter is the shortest distance between youand what interests you most

@TwitterAdsUK

Friday, June 28, 13

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10m users in the UK

source: Twitter UK Internal 2012

@TwitterAdsUK

Friday, June 28, 13

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200m users globally

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

80% access Twitter UK on mobile

source: Twitter UK Internal 2012

@TwitterAdsUK

Friday, June 28, 13

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mobile.on the sofa, on the move, in the moment.

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

TV is a key interest on Twitter

source: SecondSync 2012, Crimson Hexagon 2012

95%of online public conversations

are on Twitter

40%of all Twitter traffic around

peak time is about TVof UK Twitter users use

Twitter while watching TV

60%

Friday, June 28, 13

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@TwitterAdsUK

Friday, June 28, 13

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Twitter is the shortest distance between youand what interests you most

@TwitterAdsUK

Friday, June 28, 13

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Twitter is the shortest distance betweenand what interests you most

@

@TwitterAdsUK

Friday, June 28, 13

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Twitter is the shortest distance betweenand

@ #

@TwitterAdsUK

Friday, June 28, 13

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Capitalise on real-time marketing through content and targeting

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

1. Live

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@TwitterAdsUK

2. Public

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@TwitterAdsUK

3. Conversational

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@TwitterAdsUK

#RyanGoslingWontEatCereal

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4. Mobile

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New York

4. Mobile

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São Paulo New York

4. Mobile

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São Paulo TokyoNew York

4. Mobile

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@TwitterAdsUK@TwitterAdsUK

#ThankYouSirAlex1.4m Mentions in first hour

Big cultural moments

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Oreo Cookie@Oreo

Power out? No problem.pic.twitter.com/dnQ7pOgC

Friday, June 28, 13

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@TwitterAdsUK

Would you just look at this owl, isn’t it great? #SuperbOwl pic.twitter.com/NCF2HOAV

Emergency Cute Stuff@EmergencyPuppy

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

Small personal moments

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@TwitterAdsUK

= memesmoment

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@TwitterAdsUK

memesmoment ≠

Friday, June 28, 13

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@TwitterAdsUK

moment = relevance

Friday, June 28, 13

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@TwitterAdsUK

moment = relevance

interests

intent

Friday, June 28, 13

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@TwitterAdsUK

content strategy

ALWAYS ON

CONTENT CALENDAR

SCENARIO PLANNING

REAL-TIME RESPONSE

Friday, June 28, 13

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@TwitterAdsUK

Plan for the moment

Friday, June 28, 13

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@TwitterAdsUK

1. Plan for always-on marketing moments

Friday, June 28, 13

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@TwitterAdsUK

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@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

2. Create a winning content calendar

Friday, June 28, 13

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@TwitterAdsUK

You gotta be in it to win it! Can you name this classic to win Easter prizes? #DoritosNameThatTune vine.co/v/bDVDizDdOuz

Doritos@doritosuk

@TwitterAdsUK

Friday, June 28, 13

Page 49: Marketing week

@TwitterAdsUK

You gotta be in it to win it! Can you name this classic to win Easter prizes? #DoritosNameThatTune vine.co/v/bDVDizDdOuz

Doritos@doritosuk

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK@TwitterAdsUK

French Connection

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@TwitterAdsUK

3. Plan for the best scenarios

Friday, June 28, 13

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@TwitterAdsUK

@jennymaria_ a piece of the Burberry runway #MadeFor Jenny twitpic.com/c56xOo

Burberry@Burberry

@TwitterAdsUK

Friday, June 28, 13

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Twitter, Inc. | Confidential

Barclaycard - rewarding conversation

Friday, June 28, 13

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LauraEllen@Laura_ellenxx

Can tell I like chocolate abit too much when I’m following @KITKAT and @Oreo hahahahahah

@TwitterAdsUK

Friday, June 28, 13

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LauraEllen @Laura_ellenxxCan tell I like chocolate abit too much when I’m following @KITKAT and @Oreo hahahahahah

Kit Kat@KITKAT

The fight for @Laura_ellenxx’s affections is on. @Oreo your move #haveabreak twitpic.com/cb1g84

@TwitterAdsUK

Friday, June 28, 13

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Kit Kat @KITKATThe fight for @Laura_ellenxx’s affections is on. @Oreo your more #haveabreak twitpic.com/cb1G84

Oreo Cookie@Oreo

Sorry, @KITKAT we couldn’t resist... #GiveOreoABreak pic.twitter.com/iMXjChet

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

4. Expect the worst scenarios

Friday, June 28, 13

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@TwitterAdsUK

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Dogging Tales: 118k Tweets

Friday, June 28, 13

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@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

Lynx spends millions on advertising and then this happens! #doggingtales

Alan Carr@AlanCarr

@TwitterAdsUK

Friday, June 28, 13

Page 62: Marketing week

@TwitterAdsUK

‘Crisis meetings’ all morning thanks to Les in #DoggingTales last night... We’ve concluded there is no crisis pic.twitter.com/cqfmTDEhWH

The Lynx Effect@lynxeffect

@TwitterAdsUK

Friday, June 28, 13

Page 63: Marketing week

@TwitterAdsUK

If you go down to the woods today, be sure to be smelling your best... @lynxeffect #DoggingTales pic.twitter.com/t9ZFP3wLsn

DMac@waronfacades

@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

5. Speed can be a key differentiator

Friday, June 28, 13

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@TwitterAdsUK@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK@TwitterAdsUK

#NandosFergieTime

Friday, June 28, 13

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@TwitterAdsUK@TwitterAdsUK

Friday, June 28, 13

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@TwitterAdsUK

Every Tweet creates a moment

Friday, June 28, 13

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@TwitterAdsUK

Every campaign creates a moment

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@TwitterAdsUK

Every TV programme creates a moment

Friday, June 28, 13

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@TwitterAdsUK

Every event creates a moment

Friday, June 28, 13

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@TwitterAdsUK

Plan for the moment

Friday, June 28, 13

Page 73: Marketing week

Twitter, Inc.

AN INTEREST NETWORK WITH SOCIAL QUALITIES

H O W T O P L A N I N T H E M O M E N T W I T H T W I T T E R

@DaraNasr

Friday, June 28, 13