Managing Projects in the Cloud

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<p>Gartner WIIFM</p> <p>Managing Projects in the Cloud</p> <p>Gary Conley, Independent gary.conley@comcast.net</p> <p>#</p> <p>Managing Projects in the CloudGary Conley, Independent gary.conley@comcast.netCloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility (like the electricity grid) over a network (typically the Internet).</p> <p>#AgendaIntroductionWhy Manage Projects in the CloudFoundational FactorsUse ConsiderationsConclusion</p> <p>#Removing the resistance Ill go over some examples of what we did in our implementation 3IntroductionPart of Cisco Services OrganizationAdvance Services focused on Service Provider MarketStarted on our PPM journey 4 years ago as a means to improve our deliver services 10 people one program team focused on execution. Troubled program and was looking for a better way to execute </p> <p>#Services is about $8 billion in sales and the service we offer include anything from a customer trough our TAC to Advance technology deployment to Advisor services.</p> <p>Didnt really start out with a grand goal in mind, simply looking for a better way to execute on large complex programs As our existing methods were not working. </p> <p>4Introduction TodayMulti organizational Adoption5900+ Globally distributed users full collaborative environment, project, program and portfolio management, mostly about executionHosted system is support by a core team in US, Canada, and India and a network of extended team members in user organizations who are through out the world </p> <p>CustomersPartners#Soon realized we could get a lot more out of efforts, many internal needs could also be addressed. How did we get there?5Introduction How did that Happen?Well, we had a screaming success!</p> <p>Realized this was not unique situation.Many other problems we could now be addressed. </p> <p>Through sharing, word of mouth, and management support, The practice began to spread. #6Well we had success, the trouble program became a screaming success. And we began to realize hey we could do alot more only if we could convince others of that. How were we going to do that.</p> <p>ClickThat when WIIFM came into play. Whats in it for For Me,If you have not asked yourself that question, I suggest you do so, This a lot of work, you need to understand your own motivation.But even more importantly you need to understand WIIFO what is in it for othersand by understanding what is in it for you, you will get some insight in what is in it for others. </p> <p>Introduction - capabilities Status reportingWeb based report integrated with Project Server data using SRSS Reporting Services</p> <p>#Examples what worked for us- There is an unending demand for reportsReports at the team level, reports at the first line management level, status, milestone, resources reports at the portfolio level, health, meeting objectives, resource utilization, what if scenario's 7Introduction - capabilities </p> <p>#Why - did we choose to manage our Program/Project in the cloud? For us some very compelling reasons </p> <p>Our projects were not inside the corporate firewall. All participants needed access</p> <p>Other factors:Fast - 5 day set up</p> <p>Expertise </p> <p>Variable cost/fixed </p> <p>#9Why would it matter to anyone else? Virtual Companies</p> <p>Mobile worker</p> <p>Scale Up/ Scale Down programs</p> <p>Specialized expertise that may not be in your company</p> <p>Overall company strategy core/context </p> <p>#And Why it matters to you ?Cloud based solutions are server basedSignificant difference in the how you manage vs. client applicationcollaborativeschedule development task updatingIn general Web 2.0 techniquesNew skills in use of tools/methodsIncreases the ability to manage larger teams, anywhere</p> <p>Management Reporting significantly enhanced</p> <p>Standardized methods through templates/workflow</p> <p>#Foundational FactorsInformation Security Policy</p> <p>Infrastructure Architectural</p> <p> Application security</p> <p>Data Center Practices</p> <p>Cost</p> <p>#</p> <p>Foundational Factors Security Information Policy</p> <p>Secret company business plans</p> <p>Highly Confidential personal information, product code</p> <p>Confidential need to know, most information in a company</p> <p>Public ready available information in the public domain</p> <p>Review Data confidentially/Indemnification agreements with provider</p> <p>The type of information in part drives your solution</p> <p>#Foundational FactorsInfrastructure ArchitecturePhysically secured facility</p> <p>Data Center Management</p> <p>Multi tenant several users on the same servervs. separate servers firewall between database and web server</p> <p>Redundancy in architecture, mirrored disk, redundant firewallsand hot swappable spares servers </p> <p>Connected to a Internet Backbone</p> <p>#Internet backbone ensures internet speeds, local connection become the governing item in latency performance issues. 14Foundational FactorsApplication ArchitectureSecure connection https, vpn, remote desktop, strong password</p> <p>Account Management </p> <p>Granular security model ability to segment down to low levelitems.</p> <p>Individual security and group security.</p> <p>#Security https best, vpn need to on or able to access that network, but might be what you want, for example information that is Secret, remote desktop, which you dont see much of now, but some application have portion of it that require this type of connection, most admin type role, so limited and would recommend you do keep it limited.</p> <p>Granular security model, for the need to segment information, - caution, more granular the more overhead to maintain.</p> <p>Account Management, if you are using a cloud solution in a rent or more accurately transitory, account management becomes more important, because when efforts end you need/should disable access, to ensure a solid security model. </p> <p>15Foundational FactorsData Center Practices</p> <p>Ask if they have a third party evaluation on practices and security policies! </p> <p>24/7 support Data back up, daily, weekly, monthlyMaintenance practiceOffsite storage for disaster recoveryRetention Policy - Most cloud provider have retention policy That matches back up policy, ie a few months. If you desire or more/less, you will need to address. Ask for documented procedures#16Use considerationsMaturityOver 90% of organization are at Level 1 or 2 in PPM maturityand none are at Level 4 or 5. (1)</p> <p>(1) Center for Business PracticesWhere you operate on the curve as well as where you expect tooperate will influence your solution and your cost. #Many organization has a mixture of all stages, the trick will be understanding how and where to applyReally, really ask the question what is the problem you are trying to solve. </p> <p>There are solutions at all levels practice and you need to understand your needs. Generally speaking the higher to solution maturity the higher the cost and the better you need to understand you information security policies. </p> <p>17ConclusionBusiness trends point to continued expansion of project/program/portfolio management in the Cloud.There are foundation elements around:Information Security PolicyInfrastructure architecture Data Center practicesCostUse ConsiderationThat must be reviewed before venturing into this new frontier. #Gary</p> <p>Managing Projects in the CloudThank you!#That concludes my presentation, I hope you found it interesting and valuable, worth your investment of time, if any of you have question, or just like to discuss a view point, my email is in the bottom left hand corner. 19</p>