Making Digital Transformation a Reality with MetaArc

0 Copyright 2016 FUJITSU

Fujitsu Forum 2016

#FujitsuForum


Making Digital Transformation a reality with MetaArc

David Rosewell

Head of Strategy, Fujitsu Digital, Business and Application Services, EMEIA

@MrMobiliser

Andrew Brabban

VP Head of Digital Technology Services Division, Global SI Technology Unit

@abrabban

2 © [YEAR OF CREATION e.g. 2013] [LEGAL ENTITY]

Context of Digital Transformation


Digital Disruption is happening in waves…

Online Consumer Business Hyperconnected World A huge impact to every Industry

1st Wave

The Internet Connected, Online

2nd Wave

The Mobile Internet Real-time, Anywhere

3rd Wave

The Internet of Things Convergence of Physical and Digital

4th Wave

AI and Robotics Knowledge and Automation


“Walking the Digital Tightrope”

>> The Challenges

70% feel Digitalization is a gamble

3/4 want to move faster

Integration with existing IT remains a challenge

>> Key benefits of Digitalization 1. Attract and retain talent

2. Business responsiveness

3. Customer retention and loyalty

4. Increased workforce productivity

Source: Fujitsu research with 640 CEOs and senior IT decision makers, January 2016


Are you fit for Digital?

Has your Sector been disrupted by Digital?

93% Do you need to Innovate faster in order to stay relevant?

71%

Are you confident to make the change?

40%


From goods-selling to service-provision

Fast value realization to meet individual customer’s need (mass customization)

Business Model Transformation

Better understanding of individual Customers

Maximizing Customer Experience

Customer Intimacy

Empowerment of employees

Autonomous Operation Operational Excellence

Intelligence in Product and Service

Co-creation of Innovative Value

Product Leadership

What does it mean to Digitalize?


37% Business Model Transformation

23% Customer Intimacy

34% Operational Excellence

6% Product Leadership

What does it mean to Digitalize?


MetaArc: Helping our clients Digitalize with confidence


MetaArc Digitalize with Confidence

MetaArc delivers Digital Transformation.

MetaArc comprises a comprehensive portfolio of Solutions, Services, Cutting Edge Technologies and Engages our Eco-system of Partners.


MetaArc – Digitalize with confidence

Mobile IoT AI Security

Hyperconnected API Economy

Existing Business

Applications

Existing Business Digital Business

Industry Specific Services

Analytics

Cloud

Value Creation

MetaArc is our comprehensive portfolio which comprises cutting edge technologies, infrastructure and managed services to realize digital transformation

Digital Solutions

Cloud Solutions

Services

Enabled by our Global Wide Area Network (G-WAN)


The Reality of Digital Transformation


Retail Bank

Response Provide a digital account opening solution to remove

the need to visit branches or use any paperwork Speed up End-to-End account opening process

Outcomes Faster account opening Increased customer acquisition and satisfaction Improved Digital image of the bank

Situation Need to address new generation of customers Don’t want to visit branches Losing potential customers as the process took too long


Global Engineering Company

Response Digital Business solution to enable inventory tracking

and supply chain visibility, using GlobeRanger and RFID

Outcomes Average seek time for critical components down from 2 days to 1 hour Improved productivity and customer satisfaction Anticipated reduction of up to 80% in inventory write-off by end of 2018

Situation Wanted to save on the millions of dollars of inventory

write-offs each year through a lack of parts visibility


Financial Services

Response ServiceNow implementation to support critical processes Business Change and Benefits realisation activities 110,000 end users, 14,000 IS users, & 350 resolver groups; one

of the largest global implementations

Outcomes Integrated processes Ability to sunset legacy systems and services Automation and reduced time to fulfil requests Increased ROI, with other major projects using the platform,

Situation Significant service performance issues Many legacy services and systems, with high operational costs,

lack of integration and automation. Demanding timeframes


Nanto Bank - Mobile Banking

Response Fujitsu provided the mobile-Backend

as a Service (mBaaS) open platform

Outcomes Compliant solution that meets the financial

regulations in Japan Reduced time to market and lower

operational costs Integrated management of multi-vendor

smartphone applications

Situation Nanto Bank wanted to expand its customer financial

services by providing smartphone applications


OPTEX – The Internet of Sensing Solutions

Response Fujitsu Digital Business consultants co-created an

Internet of Sensing solution Runs on the Fujitsu Cloud IoT Platform – part of our

K5 public cloud ecosystem

Outcomes Quickly built platform to support new business model

– initially with ‘WATER it’ quality monitoring service Reduced risk and uncertainty as it scales out business Enabled Optex to be more ambitious

Situation Global manufacturer of sensors in the fields of

automatic doors, security and measurement Optex New Business Division wanted to create an

on-going service revenue model instead of just product


Sitateru – Enabled by the digital economy

Response Fujitsu Digital Business consultants worked with start-up To co-create a solution that was iteratively tested and developed Matches factory to contract requirements

Outcomes Brands get access to small lot production, rapid delivery and low costs Now have a network of over 100 factories Clothes are selling world-wide

Situation A new venture company wanted to start a new business connecting

apparel brands with clothing factories They approached Fujitsu for technical know-how


Digitalize with confidence with MetaArc


How do you Digitalize with Confidence?

Deliver new Digital Initiatives at speed

Modernize existing IT to drive operational efficiencies

Leverage existing Investments to drive sustainable success

Manage Hybrid IT effectively reduce complexity and deliver an agile, secure and compliant IT service

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MetaArc - the right blend of Digital and Cloud Solutions, backed by professional and Managed Services


How do you become Fit for Digital?

Digital is the new normal – embrace it

Organisations need to learn fast, act quickly and scale rapidly

Actions today:

Keynote - hear more about our strategy and how we are helping clients to transform

Breakouts – check out the other sessions on Digital Transformation

Exhibition - to hear more customer stories and see a range of demonstrations

Meet our experts - at the Co-creation zone in the Exhibition
