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Dealing with Quotes
QUOTES
YOUWE.NL
Youwe
CUSTOMERS Live
All clients
Created by Youwe a Magento Gold Partner
Connect “Customers”
M A G E N T O S A P C O N N E C T O R
AGENDA CUSTOMER TRACK
Which customer webservices are delivered
Schematic diagram of the process to connect SAP to Magento
Installing process, SAP Mapping & how to setup
Demo in online case, where the customers call’s en information from SAP is shown in a Magento shop.
Magento demo ‘Customer call’s in action’
How are the customers from SAP handled to Magento. Which webservices are pre-installed?
1
2
“Specifications of Customer
webservices”
Get Customers from SAP13
C O N N E C T I O N
CUSTOMERS
MAGENTOSAPCONNECTOR.COM
Live
All clients
CUSTOMER HANDLING
Generates a dump file with all accounts
and contact persons which are allowed
to login through the e-commerce
platform.
For example:
1. Companies
2. Subcompanies
3. Holdingstructures
4. Main webshop employee
5. Custom data
Get Customers from SAP
C O N N E C T I O N
CUSTOMERS
MAGENTOSAPCONNECTOR.COM
Get Customers Adresses from
SAP
Live
All clients
CUSTOMER HANDLING
Retrieves both billing and shipping
addresses of an customer.
For example;
1. Main: Adress, Street, Country
2. Delivery addresses
3. Invoice addresses
4. Adress of subcompanies
13
10
Get Customer from SAP
C O N N E C T I O N
CUSTOMERS
MAGENTOSAPCONNECTOR.COM
Get Customer adresses from
SAP
Set Customer adresses to SAP
Live
All clients
CUSTOMER HANDLING
Adds of updates an address of an
customer.
For example;
New, updates and delete addresses
will be send to SAP Of all types (Main,
Subcompany, delivery, invoice
addressed)
13
10
11
Get Customers from SAP
C O N N E C T I O N
CUSTOMERS
MAGENTOSAPCONNECTOR.COM
Get Customers Adresses from
SAP
Set Customer Adresses to SAP
Set Contact to SAP
Live
All clients
CUSTOMER HANDLING
Adds a new contact person to an
organization in SAP
In Magento the B2B module allows
employees to add additional contact
persons with rights to Magento
account. Thijs is send to SAP
13
10
11
19
Get Customers from SAP
C O N N E C T I O N
CUSTOMERS
MAGENTOSAPCONNECTOR.COM
Get Customers Adresses from
SAP
Set Customer Adresses to SAP
Set Contact to SAP
Live
All clients
CUSTOMER HANDLING
13
10
11
19
Set Customer to SAP
�Adds a new customer
(Organization + Contact) in SAP if
this is allowed by the frontend.
20
“Process & SAP Mapping”
M A G E N T O S A P C O N N E C T O R
STEPS IN CONNECTING CUSTOMER
CUSTOMER HANDLING
A
Steps Magento side
Get all SAP Customers to login to Magento
A dynamic call will add the realtime addresses to the customer in Magento.
Get customer addresses for realtime adresses
We deliver forms and scripts to add to the magento customer addresses pages, to be able to send the updated or new data to SAP.
Several set functions will add changed of new
customer data to SAP
The connector provides the Magento agency of all the customers (mapped) in big file to every night magento.
� A scripts deliverable by the connector, imports the customer name & information that the customer can login ‘username & mailadres’.
B
C
CUSTOMER HANDLING
1
Steps SAP side
Map the right customer data in the plugin.
SAP can have workflows or actions triggers when having set changes addresses. This can be mapped in the connector.
Map how the changed customers data,
addresses data (invoice, shipping etc) should be
handled in SAP
SAP can have workflows or actions triggers when having set new customers. This can be mapped in the connector.
Map how the new customers should be
handled in SAP
SAP can handle with customers on more than 8 different ways. In the connector a SAP consultant can map the ‘right customer SAP way’ to the Magento shop & define which user should be able to login in Magento & off course when this should happen.
2
3
M A G E N T O S A P C O N N E C T O R
FLOW CUSTOMER CONNECTION
1
5
6
Map the right customer data in the plugin.
Map how the changed customers data,
addresses data (invoice, shipping etc)
should be handled in SAP
Map how the new customers should be
handled in SAP
Get all SAP Customers to login to
Magento. Minimum to save in Magento
= username
Get realtime detailed customer data
(such as realtime addresses)
Several set functions will add
- changed customer data
- new customer data to SAP
2
3
4
2
3
Realtime request
46
5
1
13
10
111920
Numbers from werbserices in documentation
M A G E N T O S A P C O N N E C T O R
STEPS IN CONNECTING CUSTOMER
CUSTOMER HANDLING
2
Steps Magento side
Get all SAP Customers to login to Magento
A dynamic call will add the realtime addresses to the customer in Magento.
Get customer addresses for realtime adresses
We deliver forms and scripts to add to the magento customer addresses pages, to be able to send the updated or new data to SAP.
Several set functions will add changed of new
customer data to SAP
The connector provides the Magento agency of all the customers (mapped) in big file to every night magento.
� A scripts deliverable by the connector, imports the customer name & information that the customer can login ‘username & mailadres’.
3
4
CUSTOMER HANDLING
1
Steps SAP side
Map the right customer data in the plugin.
SAP can have workflows or actions triggers when having set changes addresses. This can be mapped in the connector.
Map how the changed customers data,
addresses data (invoice, shipping etc) should be
handled in SAP
SAP can have workflows or actions triggers when having set new customers. This can be mapped in the connector.
Map how the new customers should be
handled in SAP
SAP can handle with customers on more than 8 different ways. In the connector a SAP consultant can map the ‘right customer SAP way’ to the Magento shop & define which user should be able to login in Magento & off course when this should happen.
5
6
M A G E N T O S A P C O N N E C T O R
MAPPING CUSTOMERS FROM SAP
CUSTOMER HANDLING
1
Mapping tool
Map the right customer
data in the plugin.
SAP can handle with customers on more than 8 different ways. In the connector a SAP consultant can map the ‘right customer SAP way’ to the Magento shop & define which user should be able to login in Magento & off course when this should happen.
SAP Magento
Bedrijfsnaam Company name
Entiteit BV/etc
Factuur Straat Invoice adres
Factuur Nummer Invoice nr
Factuur Toevoeging Invoice addon
Factuur Postcode Invoice postal code
Land Invoice Natio
Afleveradres1 straat Deliv adres1 street
Afleveradres1 Nr Deliv adres1 nr
M A G E N T O S A P C O N N E C T O R
MAPPING NEW, CHANGED CUSTOMER TO SAP
2
Mapping tool
SAP mapping Connector SAP
Bedrijfsnaam Company name
Entiteit BV/etc
Factuur Straat Invoice adres
Factuur Nummer Invoice nr
Factuur Toevoeging Invoice addon
Factuur Postcode Invoice postal code
Land Invoice Natio
Afleveradres1 straat Deliv adres1 street
Afleveradres1 Nr Deliv adres1 nr
Map where the changed data should be stored in SAP.
SAP can have workflows or actions triggers when having set changes addresses. This can be mapped in the connector or be built with the custom options.
Map how the changed
customers data from
Magento as addresses
data (invoice, shipping etc)
should be handled in SAP
Map how the new
customers should be
handled in SAP
3
Get Customers from SAP
C O N N E C T I O N
CUSTOMERS – OVERVIEW -
MAGENTOSAPCONNECTOR.COM
Get Customers adresses from SAP
Set Customer adresses to SAP
Set contact to SAP
Live
All clients
CUSTOMER HANDLING
� Retrieves both billing and shipping
addresses of an customer.
� Adds of updates an address of an
customer.
� Adds a new contact person to an
organization in SAP
� Generates a dump file with all accounts
and contact persons which are allowed to
login through the e-commerce platform.
13
10
11
19
Set Customer to SAP
� Adds a new customer (Organization + Contact)
in SAP if this is allowed by the frontend.
20
