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Meet Likeable. 2011 Capabilities

Likeable Media Capabilities

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Page 1: Likeable Media Capabilities

Meet Likeable.

2011Capabilities

Page 2: Likeable Media Capabilities

This is Likeable Media.

Page 3: Likeable Media Capabilities

Our Story.Our Story

Page 4: Likeable Media Capabilities

Our Mission.

To leverage social media and word of mouth marketing to create more transparent, responsive, likeable

companies, organizations and governments.

Page 5: Likeable Media Capabilities

Making companies more likeable – in every sense of the word

“Like”able

Our Passion.

Page 6: Likeable Media Capabilities

What We Do.

• Strategy• Execution• Monitoring• Reporting• Analyzing• Re-strategizing

Page 7: Likeable Media Capabilities
Page 8: Likeable Media Capabilities

• Content stream management

• Page optimization

• Robust analytical reports through the Insights platform

• Aligning social strategy with business goals:

-Customer Service-Increase customer

satisfaction/loyalty-Boost revenue-Amplify brand awareness

Facebook

Page 9: Likeable Media Capabilities

Twitter

• Management of tweets, @replies, #hashtags, DM’s etc. on a daily basis all aligned with client’s strategy and goals

• Constant search of how brands are being talked about through search.Twitter.com

• Use of Twitter’s Ad platform for analytics

Page 10: Likeable Media Capabilities

• For retail and other applicable clients, maintain a presence on foursquare by creating locations/accounts, leaving tips, responding to feedback, etc.

• Attain the enigmatic “Where” data from our intelligence reports

foursquare (location-based)

Page 11: Likeable Media Capabilities

LinkedIn

• Use for B2B influencer engagement and lead generation

• Create groups specific to the client’s target audience and post content to foster community engagement

• Target specific job titles through LinkedIn Ads and optimize these ads to ensure success and growth

Page 12: Likeable Media Capabilities

Blogger Programs

• Through relationships with blog communities of different varieties (ie Mommy bloggers, health bloggers, fashion bloggers, etc.) promote programs, events, and product launches

• Use the blogger programs to identify brand ambassadors and in-turn take social offline with blogger parties and other offline events

Page 13: Likeable Media Capabilities

• High profile video placement + distribution through integration with other social networks

• Content generation and management on a original brand/client centered channel

YouTube

Page 14: Likeable Media Capabilities

Our Working Relationship

1. Meet the Team2. Strategy and Needs

Analysis3. Creative Brainstorm4. Presentation of

Materials5. Launch

• Weekly Huddles• Monthly Reports• Monthly Brainstorms• Monthly Hour Logs• Quarterly Strategy Sessions• Quarterly Feedback

Initiation: Ongoing:

Page 15: Likeable Media Capabilities

How We Work With You

Strategist Planner

Director of Business Development

CEO

Buzz Builders (8 team members)

CEO - Quarterly Strategy Sessions, Monthly check-insBiz Dev – Monthly reporting meetings, Quarterly strategy sessionsCreative Dir – sets and executes the creative, design and development vision for the account; oversees executionStrategist– Daily contact, sets the strategic vision for the teamPlanner – Secondary contact, executes daily tasks, prepares reports, etc.Buzz Builders – Managed by Account Strategist and Planner; assist in preparing content, monitoring pages, etc.

Creative Director

Page 16: Likeable Media Capabilities

Who We Do It For.

Select Clients:• Verizon• 1-800-Flowers• Neutrogena• Adobe• Entenmann’s • Stride Rite• Penguin Books• Uno Chicago Grill

Page 17: Likeable Media Capabilities

Work We’ve Done.

Page 18: Likeable Media Capabilities

• Over 10x the number of fans as competitor• Customer service implemented across

social• First Facebook-commerce• Have been mentioned Mashable,

TechCrunch, etc.• Incorporate the “like” button on the web

Page 19: Likeable Media Capabilities

Cumberland Farms

• Fan Challenge – 100,000 fans• Free Chill Zone Day• Promoted ONLY on Facebook

with NO advertising• 50% of sales attributed to

Free Chill Zone Day• 27,000 more units sold• Lead to Likeable’s 2nd

WOMMY Award

Page 20: Likeable Media Capabilities

Our Jewish Community3

• Launched local campaign targeting the

Northeast Region.• Generated 450 clicks to landing page

in 2 weeks. • For each region Likeable has given

Verizon a local presence in the community, focusing on coverage and customer service.

• Hyper-local content is utilized on various Facebook tabs, micro-sites and Twitter to establish Verizon’s presence in each area.

Verizon FiOS