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Agile Coaching The team as a system

LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

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Your team has formed, stormed and normed. It is doing standups, has retros and can recite the Agile Manifesto. Yet, it lacks spark and is still not performing at the level of a great team. So, what can you do to set the team on the path to this next level of performance? In this presentation we will explore some tools / behaviors of the Agile Coach that focus on revealing the underlying system of the team to the team. These reveals help to lift and inspire the entire team, allowing for your high performance team to form. You will also find out how 19th century painter Jean-Léon Gérôme helps in these reveals, why you want to avoid ‘Flanders’ beatnik parents’ syndrome and what is the hidden fourth reveal?

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Page 1: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Agile CoachingThe team as a system

Page 2: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne
Page 3: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

My name is CaoilteThe following story is based (at least in part) on my experiences in the last year

Page 4: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

A team is born

Page 5: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Iteration 1

More pairing

Engage a UX pro

Iteration 2

Performance

Page 6: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Iteration 2

Aim for 70% Coverage

BA/QA Review

Iteration 3

Performance

Page 7: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Iteration 3

No Embedded QA

Start Mini Showcases

Iteration 4

Performance

Page 8: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Iteration 4

Embedded QA

Iteration 5

Performance

Page 9: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Iteration 5 Iteration N

Performance

Page 10: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Local maximum

Full XP

Full Kanban

The Cutting Edge

OR

OR

Performance

Page 11: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Stress

How our brain is wired

Page 12: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Stress

What we actually do

Page 13: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Chronic stress

Performance

Page 14: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Chronic stress

Performance

Page 15: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Chronic stress

Performance

Page 16: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

The drift to low performance

Performance

Page 17: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

The drift to low performance

Performance

Page 18: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

The drift to low performance

Performance

Page 19: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

High performance and the team

High Ratio of positive to negative interactionsEquals amounts of Advocacy to EnquiryStrong Shared Vision

Page 20: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Causal Loops

Page 21: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Positive

Focus on own goals

Stress

Treating others as a problem

Interaction

Page 22: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Collaboration

Coasting

Excessive advocacy

Illusion of consent

Consideration

Disengagement

and

Page 23: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Shared

Focus on own goals

Local Optimization

Focus on the now

Vision

Page 24: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Maybe an Agile Coach ?

● Expert in team dynamics

● Expert in Systems Thinking

● Expert In agile Practice

Page 25: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

So they solve all our problems ?

Agile coaches only

Page 26: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

How people change

Intentional

Change Theory

Page 27: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Shifting the burden to the Intervenor

Page 28: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

It's not enough to adopt, you have to adapt

Page 29: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Reveal 1 : Revealing the team to the team

Page 30: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Retros

Build

Testing

ProcessTeam Identity

Team Makeup

System Thinking

Team focused

Page 33: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Reveal 2 : Revealing the team interactions to the team

Page 34: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Violent communication

Page 35: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Levels of conflict 554321 4321

Problem to solve World War

Page 36: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Reveal 3 : Revealing the team members to themselves

Page 37: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Impact feedback

Page 38: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Coaching with Compassion

Page 39: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Has our team been helped ?

Page 40: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Positive

Focus on own goals

Stress

Treating others as a problem

Interaction

Navigating Conflict

Awareness of others as people

Awareness of other viewpoints

Page 41: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Collaboration

CoastingIllusion of consent

Consideration

Disengagement

and

Going to the team

Awareness of impact on others Role in the

team

Personal worth

Excessive advocacy

Page 42: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Shared

Focus on own goals

Local Optimization

Focus on the now

Vision

Team goals Team values

Focus on Team Optimisation

Page 43: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

A better chance

Performance

Page 44: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

The Final Reveal

Positive Interaction

Shared Vision

Collaboration and

Consideration

Performance

Page 45: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

The Final Reveal

Playfulness

Compassion

HopeRenewal

Page 46: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Renewal and Performance

Performance

Page 47: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Renewal and Performance

Performance

Page 48: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Renewal and Performance

Performance

Page 49: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Renewal and Performance

Performance

Page 50: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

A quick summary

● Aim for o More positive interactions o Equal amounts of advocacy to inquiryo Strong shared vision

● Let the Team solve their own problems (make sure they have the tools)

● Be in a team that renews

Page 51: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

The Start

You are part of a team

This is your chance to be part of an AWESOME team

Page 52: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

References and AcknowledgementsReferencesThe Role of Positivity and Connectivity in the Performance of Business Teams: A Nonlinear Dynamics Model byMarcial Losada and Emily Heaphy http://www.factorhappiness.at/downloads/quellen/S8_Losada.pdfIntentional Change Theory by Richard E. Boyatzis http://case.edu/provost/ideal/doc/Boyatzis_2006_intentional_change.pdf Agile Coaching by Lyssa Adkins www.coachingagileteams.comResonant Leadership by Richard E. Boyatzis, Annie McKee http://www.amazon.com/Resonant-Leadership-Connecting-Mindfulness-Compassion/dp/1591395631Causal Loops http://systemsandus.com/2012/08/15/learn-to-read-clds/

AcknowledgementsMy girl , Kirsty, Karen , Sol , Jonathan , Sarah , The DiUS agile coaching sig , The DiUS Melbourne brown bag crowd

Page 53: LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

Thank you for listening !

Any Questions ?