IBM Power Systems,

IBM Storage

Custom Development

(RPG, Java)

About KS2 Technologies, Inc.

1

20+ years of

expertise

Mobile Application

Development and

Deployment

Cloud to On-Premise

Application Integration

IBM DataPower

Gateway

About KS2…

IBM Premier Business Partner / Oracle Gold Partner

Headquartered in Grapevine, TX (Dallas Metroplex) with recently opened Chicago office

Dedicated ERP Practice 14+ years of JDE experience.

Dedicated IBM Practice combining 20+ years of hardware/infrastructure expertise with world

class IBM middleware solutions

– IBM WebSphere (early adopter of DataPower and Cast Iron)

– IBM Power i – RPG, Java, Rational, Storage, PureApp, Cloud

WebSphere Certified Business Partner

– Business Integration via ESB and SOA infrastructures (IBM Integration Bus, DataPower,

API Management)

– Mobile Application Development and Deployment (IBM Worklight)

– Cloud to On-Premise Application Integration (IBM Cast Iron)

– Secure and Efficient Message Services (WebSphere MQ)

– Process Improvement (IBM BPM/ODM)

2 IBM DataPower

Gateway

Overview of KS2 Professional Services

• Envision to Go Live – Professional Services for WebSphere Solutions

• Provide Project Managers, Architects, Developers, Business Analysts

• Flexible Teaming Structures

• BEST! Methodology for All Engagements – No Surprises!

Budget

Expectations

Signoff

Timelines

• Two Delivery Approaches:

– Project-Based Professional Services (SOW’s)

– Managed Services (Contracted)

4

Current KS2 Managed Service Offerings

– Managed ERP Services

– Managed Integration Services

– Managed Infrastructure Services

About KS2 Managed Services

Managed Infrastructure Services

Managed Integration Services

Managed ERP Services

KS2 Managed Integration Services

KS2 Managed Integration Services

– Responsible for outcomes, not just hours and artifacts

– Architects, Analysts, Testers, Developers, Administrators,

Support

– IBM Subject Matter Experts (SME’s)

– Remote and/or Onsite Services

– Support (Monitoring & Reporting) Services

– SLAs Managed Integration Services

Why KS2 Managed Integration Services?

Single SOW Engagements Vs. Managed Services Engagement

Vendor Relationships Vs. Partner Relationships

Project Task Responsibilities Vs. Integration CoE / ICC Responsibilities

Accountability for Development

Vs.Accountability for End-to-End Deliverables and Results

MultipleDisjointed

Deliverable MethodologiesVs.

SingleIntegrated Deliverable Methodology

Multiple SOWs to Manage Vs. One Managed Service SOW

Certified Integration Resource Vs. Certified Integration Team

Professional Service Deliverables

Vs.Reusable Software & Service Deliverables

Task Level Agreements Vs Service Level Agreements

Managed Integration Service Engagement Offerings

Resource Based

Engagement

Managed Service

Project Based

Engagement

Managed Service

Program

Engagement

Managed Integration Services Resources

Managed Integration

Service Roles

Managed Integration Service Responsibilities

Integration Architects

• Proven Leadership and Vision in varied SOA, Mobile, and Cloud Integration Environments

• Provides Enterprise Product and Platform Architecture Services• Governs and manages Integration Best Practices • Creates Integration Patterns & UML Diagrams for Integrations• Certified IBM Product and/or Domain Architects

Integration Analysts• Creates Integration Analysis and Integration Planning Documentation to reduce

complexity for Development and Configuration• Provide Business and Domain Expertise for Integration Implementations

Integration Developers

• Provides hands-on Integration Development, Configuration and Unit Testing• Provides End-to-End Transactional Testing• Certified IBM Product Experts (SMEs)

Integration Product Administrators

• Provides Integration Infrastructure Optimization • Provides Integration Infrastructure Upgrade Support• Certified IBM Product Administrators

Integration Support• Provides API and Service Version Management and Control• Supports new Consumer Integrations• Provides On-Demand Integration Monitoring and De-bugging

KS2 Methodology for Engaging

KS2 Managed

Integration Methodology:

• Agile Oriented

• Highly Collaborative

• Customizable

• Supports core

Integration

Architecture Patterns

• Best in Class

• Works with all major

Vendor Specific and

Open Source Products

• Optimized for

Continuous Integration

Technologies We Work With…

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InternetBusiness

Consumer

DMZ

Mobile

Trusted

IBM Power

IBM DataPower

Gateway

IBM DataPower

Gateway

KS2’s BEST Methodology

Built in Governance with B.E.S.T.©

B.E.S.T. Defined

Element Critical Success

Factor

Audit

Frequency

Method Escalation Procedure

Budget Are we on

budget?

Weekly % Complete vs.

% Billed

• Notify Acct Mgr., Client PM

• Escalate to Steering Committee

• Define plan for resolution and seek

approval

Expectations Are we

meeting the

Client’s

expectations?

Weekly/

Monthly

• Periodic

Customer Sat

Inquiries

• Weekly Status

Meeting

• Monthly

Steering

Committee

• Internal Review and Resolution Plan

• Surface issues and root cause at

Weekly and/or Steering Committee

• Present proposed solution, get

acceptance and execute

Signoff Are we getting

physical

Customer Sign

Off for key

project

milestones?

Monthly • Confirm key

project

governance and

control docs are

in place to

support sign off

• Confirm prior

milestones

have been

signed off

• Internal Review and Resolution Plan

• Surface issues and root cause at

Weekly and/or Steering Committee

• Present proposed solution, get

acceptance and execute

Timeline Is the project

on schedule?

Weekly • Project Plan

Review

• Root Cause analysis

• Surface issues at Weekly and/or

Steering Committee

• Present proposed solution/staffing

plan or other changes

• Get acceptance and execute

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