Journey to the Automated & Orchestrated Cloud

11© 2011 Cisco and/or its affiliates. All rights reserved.

Journey to the Automated & Orchestrated CloudDave Kinsman

World Wide TechnologyNational Technical Solutions Architect

June 12, 2012

2

Q&A

It can be difficult to describe

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Let’s Talk About The Cloud

4

Cloud Computing is Utility 2.0

Virtualization

Mesh

RAC

Web 2.0

ITIL

BPM

SOA

WOA

Utility Computing

Autonomic Computing

IaaS

PaaSSaaS

Grid

ClusteringHPC

Data Mining

Many technologists see Cloud as a culmination of a long line of contributing technologies

5

Today’s Agenda

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In the beginning…

Mainframe computing

Multiple specialized applications on a single platform

High cost—unaffordable by many businesses

Application A

Application B

Application C

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And so we scaled…

Migration onto commodity servers

The beginning of ubiquitous business computing

Application A

Application B

Application C

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And continued to scale…

…several years later… Massive infrastructure sprawl New problems with power, cooling, and space

Application A

Application B

Application C

Application D

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And So We Consolidated…

Consolidation onto more powerful servers, central storage, and dense switching…

…but still siloed.

Application A

Application B

Application C

Application D

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And Business Demands Continued…

Businesses continued to innovate New applications continued to come online Silos continued to proliferate

Application A

Application B

Application C

Application D

Application E

Application N

…

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Application C

And Now We Virtualize…

Fewer servers

Fewer storage devices

Increased server utilization

Increased storage utilization

Application D

Application E

Application B

Application A

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Cloud: The Next Step

Cloud is not an engineering term, cloud is a business term

Cloud does not solve IT problems, cloud solves business problems

Cloud is a delivery model for IT services

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Cloud ModelsPublic Cloud Private Cloud

Hybrid CloudCommunity Cloud

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Cloud Service Models

aaS (as a Service) delivery models

PaaS

SaaS

IaaS

IaaS - Delivering ready to use IT infrastructure

PaaS - Delivering ready to use development platforms

SaaS - Delivering applications

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ConsumerSupplier

“As the CIO, I provide business with the services it needs, when it needs it, within my resource constraints.”

“As the CEO, it’s my responsibility to create sustainable value whilst being

responsive to a dynamic market, changing workforce, and business

environment.”

Through Cloud I am able to cost effectively provision IT services to my business customers – others will if I don’t!

Cloud services enable new and improved business models so that I can maximize windows of opportunity – before others do!

The Business has Strict Demands of IT

EfficiencyGovern costs, get best from resources

AgilityAnticipate and respond to changeIT as a Service

Competitive Advantage

Right Service at Right PriceCompetitive Advantage

Right Capability at Right Time

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Business Goal Alignment

Growth

Margin

Risk

Business Goals (CEO Focus)

DC Capabilities (CIO Focus)

New service creation, faster application deployment accelerating Revenue

Profitability through service quality, cloud based customer models and converged architecture

New Business Models governance/risk, policy-based provisioning, Integrated management reduces control points

Market Responsiveness and New markets, customers, models, acquisitions, branches

Increased Margins, Customer satisfaction and retention, Increased ROI on ‘value-add’ IT spend

Risk Mitigation, Compliance and Regulatory environment, Security of data, policy management and access

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Which of the following are top drivers of cloud computing initiativesat your organization? (Please check all that apply)

Business Agility a Top Driver for Cloud Computing

Business agility (faster time to market, increased user satisfaction)

Reducing IT infrastructure investment

Reducing IT management and maintenance resources

Increasing capacity/availability (data center, storage etc.)

Increasing productivity of IT

Disaster recovery/business continuity

Improving IT control

Industry regulatory changes

75%

56%

53%

50%

46%

40%

32%

17%

Drivers of Cloud Computing Initiatives at Organization

Base: 636 Total respondents; 234 US respondents; 202EMEA respondents; 200 APAC respondents Source: CIO Global Cloud Computing Adoption Survey January 2011

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Enterprise IT needs a game-changer

Business Demand for IT Services

IT ServiceSupply

Complexity Slows Productivity

Demand for shorter cycle times

(60-80% of budget spent keeping lights on)

2008 - 20092003 - 2008

Recession

Unsustainable

New NormalIT Budget

Consumerization of IT

Regardless of Perspective, Cloud Requires…

The Cloud Stack – from Platform to A & O

Hypervisor

Bare Metal / Physical Servers / “Cloud Platform”

Resources

Mature(Or Immature)Virtual Infra.

Automation and Orchestration – Orchestrate Process & ProceduresBusiness Decision to go ‘Cloud’

Management Layer – VI Policy, Process and ProceduresCritical Component to Cloud or Stay VI

Core Networking/Fabric Network Fabric

Cloud Adoption Framework

- L E V E L - O F - M A T U R A T I O N -

A R C H I T E C T U R A L , I N D E P E N D E N T , M U L T I - V E N D O R

SIMPLIFY• Converged Infrastructure

• Reduce tech redundancies

• Platform consolidation

• Datacenter centralization

• Minimize and standardize IT operations and administration

• ROI on IT capital spend, $XX

// SIMPLIFY

VIRTUALIZE• The hypervisor

• Pool computing resources

• Partition one system into many

• Decrease datacenter footprint

• Break the 1:1 application to server relationship

• ROI through procurement and facilities costs reduction (power, cooling, etc.), $XX

// VIRTUALIZE

AUTOMATE• Mature managed virtualization or

infrastructure

• Minimizes manual touch points for IT staff

• Changes procedures and process to line up with new capabilities

• Can deliver basic “cloud services” to the organization

• ROI based on reduced OpEx, $XX

// AUTOMATE

ORCHESTRATE• Business decision-based

• The goal is self-service

• Uses workflow built from business process to orchestrate

• Often cross domain

• Application focused, not infrastructure focused


// ORCHESTRATE

- L E V E L - O F - M A T U R A T I O N -

SIMPLIFY• Converged Infrastructure

• Reduce tech redundancies

• Platform consolidation

• Datacenter centralization

• Minimize and standardize IT operations and administration

• ROI on IT capital spend, $XX

// SIMPLIFY

VIRTUALIZE• The hypervisor

• Pool computing resources

• Partition one system into many

• Decrease datacenter footprint

• Break the 1:1 application to server relationship

• ROI through procurement and facilities costs reduction (power, cooling, etc.), $XX

// VIRTUALIZE

AUTOMATE• Mature managed virtualization or

infrastructure

• Minimizes manual touch points for IT staff

• Changes procedures and process to line up with new capabilities

• Can deliver basic “cloud services” to the organization


// AUTOMATE

ORCHESTRATE• Business decision-based

• The goal is self-service

• Uses workflow built from business process to orchestrate

• Often cross domain

• Application focused, not infrastructure focused


// ORCHESTRATE

= Technology = Business =ROI/$

WWT’s Pragmatic Approach to Cloud

1 Define current state, document your starting point

2 Agree to a 2-3 year vision

3 Build success incrementally, project-by-project

4 Continually validate ROI/TCO

Think Strategically, Execute Tactically

5 Approach Cloud focused on people, process, technology, and architecture.

Cloud Advisory Model

• Technical Workshops• Cloud Workshop• Cloud Security• Cloud A&O

• Assessments• Cloud Readiness• Cloud Operations

• Hands-On Test Drives• On-Demand Demos

• Assessments• Proof of Concepts• Technical Architectures• Project Launch

Workshops• Orchestration &

Automation Advice

• IT Resource Optimization Assessments

• Complex Multi-Vendor Integration

• Pre-Installation Staging & Integration

• Procurement• Staging & Integration• Configuration & Imaging• Hands-On and/or On-

the-Job Training

• CSP Resale• Maintenance Contract

Management• Strategic IT Staffing & Sourcing• Managed Services• Remote Monitoring &

Management (NOC)• Hands-On Training Sessions• Supply Chain & Logistic

Services• Operational Readiness

Assessments

PLANDESIGN

IMPLEMENTOPERATE

Automate – Manage IT infrastructure as a Utility

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Traditional Provisioning

Request Service Provision

HW InstallSW

SecureData

ApplyManagement

Controls

FormalizeService

Bring Service into Production

Coordination through paper, eMail, phone, or similar human interaction.Cycle time defined by shipping delays but also by inefficient coordination, slow communications, unavailability of

people, reaction times, wait times, unclear processes, confusion, etc…

Total Cycle Time: Weeks or Months

Virtualize Servers

Install Virtual Machine

15.0 Min

Load Image

15.0 Min

Technical Server Provisioning Cycle: ~Minutes


HW InstallSW

SecureData

ApplyManagement

Controls

FormalizeService


Automate Components

15.0

5.0

10.0

Min

Min

Min

Min

Automated Server Provisioning Cycle: ~Minutes


6.0 Min

Load Image

12.0 Min

Self Service Request

Approve Request

Issue Work Order

Feedback Results

5.0

= Automation


HW InstallSW

SecureData

ApplyManagement

Controls

FormalizeService


Orchestrated Environment

Elasticity - demand driven, fast provisioning (and de-provisioning), charge-back or show-back

Adjust Firewall Settings

Apply Access Control

Start Security Monitoring

Apply Threat Protection

0.0

0.0

0.0

0.0

Min

Min

Min

Min

Update CMDB, Asset DB, Licenses

Apply Monitoring Controls

Apply Backup Schedule

Apply Patch Control

0.0

0.0

0.0

0.0

Min

Min

Min

Min

Apply SLA Context

Trigger collection of SL data

Track Service Usage

Collect Chargeback Data

0.0

0.0

0.0

0.0

Min

Min

Min

Min

Issue RFC

Change Impact Assessment

Authorize & Document Changes

Test & Execute Change

0.0

0.0

0.0

30.0

Min

Min

Min

Min

Total Effort: ~Minutes

Monitoring Trigger of Schedule

Approve Request

Issue Work Order

Feedback Results

0.0

15.0

0.0

0.0

Min

Min

Min

Min


0.0 Min

Load Image

0.0 Min


HW InstallSW

SecureData

ApplyManagement

Controls

FormalizeService


= Automation

= Orchestration

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Unified Management for Cloud Automation and Orchestration Designed for IT-as-a-Service

Cisco IntelligentAutomation for Cloud

CiscoNetwork Services Manager

Cisco Unified Computing System Manager

Network

Compute

Storage

Unified Management Partner Ecosystem

APIAPI

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Cisco Intelligent Automation for CloudIT Self-Service Storefront

Cisco Cloud Portal Example: Cisco IT Deployment—CITEIS Virtual Data Center

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Cisco Intelligent Automation for CloudOrchestration-Based Automation

Cisco Process Orchestrator Example: Provision virtual data center (VDC)

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Cisco Intelligent Automation for Cloud

Cloud Service Providers

Self-Service Portal and Service Catalog Cisco Cloud Portal

Orchestration and AutomationCisco Process Orchestrator

Policy-Based Compute

Cisco UCS Manager

OS/Bare Metal Provisioning

Integration Framework

Cisco Network Services Manager

Policy-Based Network

Cisco Server Provisioner

Clo

ud C

onte

ntP

re-B

uilt

for

Po

rtal

an

d A

utom

atio

n

Image/Config Mgmt

Monitoring

Email

Service Desk/CMDB

LDAP/Active Directory

Billing/ Chargeback

Storage MgmtMulti-Vendor Compute

and Network MgmtVirtualization Mgmt

Network

Compute

Storage

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Cisco Intelligent Automation for Cloud

Storage MgmtMulti-Vendor Compute

and Network MgmtVirtualization Mgmt

Cloud Service Providers

Self-Service Portal and Service Catalog Cisco Cloud Portal

Orchestration and AutomationCisco Process Orchestrator

Policy-Based Compute

Cisco UCS Manager

OS/Bare Metal Provisioning

Integration Framework

Cisco Network Services Manager

Policy-Based Network

Cisco Server Provisioner

Clo

ud C

onte

ntP

re-B

uilt

for

Po

rtal

an

d A

utom

atio

n

Image/Config Mgmt

Monitoring

Email

Service Desk/CMDB

LDAP/Active Directory

Billing/ Chargeback

e.g.

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Architect Design Where Can We Put It?

Procure Install Configure Secure Is It Ready?

CapacityOn-Demand

Policy-BasedProvisioning

Built-InGovernance

Cisco Intelligent Automation for CloudUnified Management—Automated Self-Service Provisioning

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AutomatedSelf-ServiceProvisioning

Architect Design

CapacityOn-Demand

Policy-BasedProvisioning

Built-InGovernance

FROM 8 WEEKS TO 15 MINUTES

Cisco Intelligent Automation for CloudUnified Management—Automated Self-Service Provisioning

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Cisco Intelligent Automation for CloudStarter Edition—Key Facts

Entry-level Private Cloud For Compute-as-a-service

Orchestrates Cisco UCS and VMware vCenter Baseline for Growth Software Solution

• Smaller IT shops or department-level deployments in enterprise accounts as a starting point

• Cloud pilots

• Service providers offering hosted or on-premise single-tenant CaaS

• Out-of-the-box integration with Cisco UCS and VMware vCenter

• Network and storage manually pre-provisioned

• Works on FlexPod, Vblock, HDS, 3PAR

• Add and provision new blades for physical or virtualized environments

• With partner services or Cisco Advanced Services, add integrations

• Upgrade path to Cisco Intelligent Automation for Cloud 3.0

• Self-service portal, process orchestrator, bare-metal server provisioner

• Deployment ready with pre-built out-of-the-box content for automation, catalog, portlets