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What Motivates Gamers? Jon Radoff Gamification Summit, New York City September 16, 2011

Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

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Growing out of lessons learned in the recently released book, Game On: Energize Your Business with Social Media Games, author Jon Radoff shares his extensive experience in bringing game design to business. Adapted from Bartle, the four quadrants–immersion, achievement, cooperation and competition–shape how players interact with a game, and also come into play in how consumers engage with a company. Jon Radoff shares his experience in this Design Intensive.

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Page 1: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

What Motivates Gamers?

Jon RadoffGamification Summit, New York City

September 16, 2011

Page 2: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Behaviorism posited that learning is the key instinct animals have—and that all behaviors result from reward reinforcements.

B. F. Skinner

Page 3: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Many game designers think of humans as rats in a cage.

Page 4: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"
Page 5: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"
Page 6: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"
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Leaf van Boven and Thomas Gilovich. “To Do or to Have? That is the Question.” American Psychological Association. 85.6 (2003): 1198. Reprinted with permission.

The cognitive niche: stories, language, symbols, ideas, theories, thought experiments, simulations…

Page 8: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

The social niche: humans spread across the globe due to our social cooperation, and our social interconnectedness continues to grow.

Page 9: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Flickr Image CreditL Hijod Huskona

Digital connections yield social and neural connections.

Page 10: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Distribution of Smiling Faces on FacebookHappy people cluster.

Unhappy people cluster.

SOCIAL NETWORKS AND HAPPINESSBy Nicholas A. Christakis & James H. Fowler

Page 11: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Experiences = More Happiness than Things

Leaf van Boven and Thomas Gilovich. “To Do or to Have? That is the Question.” American Psychological Association. 85.6 (2003): 1198. Reprinted with permission.

Page 12: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Distribution of Smiling Faces on FacebookHappy people cluster.

Unhappy people cluster.

SOCIAL NETWORKS AND HAPPINESSBy Nicholas A. Christakis & James H. Fowler

Page 13: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Marn Grook ball

Page 14: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Backgammon Board from Ancient RomePhoto Credit: Ian W Scott

Page 15: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Medieval backgammon players from the Codex Manesse (14th Century Zurich)

Page 16: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"
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Mathiak & Weber (2006),“Toward brain correlates of natural behavior: fMRI during violent video games.” Human Brain Mapping.

Research showed that violent as well as prosocial behaviors in video games approximate exposure to natural experiences;Games activate a lot of brain regions!

Page 18: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Bartle’s Player Motivations

Richard Bartle (1996), "Hearts, Clubs, Diamonds, Spades: Players Who suit MUDs,"

Page 19: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

SecondsDaysYearsEons

Evolution Development Hormones Neurons

Page 20: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Evolutionary Gameplay Motivations

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Immersion: storytelling, practicing theory of mind, adopting new viewpoints, imagining cause and effect, recognizing patterns, appreciating beauty.

Flickr Image by Express Monorail

Page 22: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Achievement: mastering skills.

Csikszentmihalyi has created the theory of Flow to explain why people are happy when they’re applying skills that they’re good at. Evolutionary explanations for positive psychology are emerging.

Page 23: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Cooperation: altruism, coordination, coalition-building, grouping.

Flickr image by Haags Uitburo.

Page 24: Jon Radoff - "Designing for User Motivation: Understanding the Four Quadrants & How They Affect Your Product Design"

Competition: for attention, for resources, for recognition, for physical domination, mates, etc.

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Thank you!

Jon RadoffCEO, Disruptor BeamEmail: jradoff AT disruptorbeam.comTwitter: @jradoff