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An overview of features and benefits.
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JDA Short-Term Consulting
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Meeting your Business Needs
• Right Resources. Right Timeframe. Right Expertise.
Short-Term Consulting
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
• Right Resources. Right Timeframe. Right Expertise.
• Comprised of a team of highly skilled consultants from the JDA Support Services organization, with deep technical and implementation knowledge
• Engagements are 10 days or less, delivering faster resolution to your most-pressing, small-projectbusiness needs
OverviewWhat is JDA Short-Term Consulting?
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Realize value frominvestments almost immediately
Same JDA expertise, insight and track record - all within a small-project engagement.
Benefits
4
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Global delivery model via Center ofExcellence (CoE) that is cost-effective and delivers value any time, anywhere.
High impact business processes, leading-edge practices, solutionconfigurations, expert training andintellectual property.
Benefits
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Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
• With the convenience of on-site or remote services, our Short-Term Consulting engagements include:
– Technical Consulting• Delivering expertise from technical triage to design consultation
– Installations• Installation of new solutions, products and add-ons
– Education• Bridging the learning gap with proven trainers
Engagements
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Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
– Upgrades• Project review and assessment, assistance to new releases, advice on new
functionality
– Project Go-Lives• Pre and post on-site go-live support• Creation of required updates to hand over documentation
– Solutions Use Reviews• Recommendations to improve product utilization and satisfaction
Engagements
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Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Learn More
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• Download the STC brochure on JDAUser.com
• Contact JDA Support Services at [email protected] or call 888.441.1532
Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
• Partner with JDA Consulting Services
– complex, extended engagements
– Require 80 hours or more
– Benefit from high-impact business processes, leading-edge practices, solution configurations and intellectual property
Need More?
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Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
1. Login to JDAUser.com
2. Complete the STC Requirements Document
3. Support Services will respond to your request
Contact us to Get Started
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Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Additional Information & Sales Support
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JDA Support ServicesNorth America and South America: 888.441.1532
Europe/Middle East/Africa: 0800.316.5555
Asia Pacific: 61.3.9860.1019
Greater China: 86.800.988.1720
Email: [email protected]
Website JDAUser.com